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Radiology Reporting Coordinator

4 months ago

Los Angeles, United States RadNet Full time

Responsibilities

Artificial Intelligence; Advanced Technology; The very best in patient care. With decades of expertise, we are Radiology Forward. With dynamic cross-training and advancement opportunities in a team-focused environment, the core of our success is its people with the commitment to a better healthcare experience. When you join us as a Radiology Reporting Coordinator you will be joining a dedicated team of professionals who deliver quality, value, and access in the 21st century and align all stakeholders- patients, providers, payors, and regulators to achieve the best clinical outcomes.

You Will:

* Collaborate with clinical operation teams with the primary focus of supporting all clinical applications related to radiologist dictations and reporting.
* Work and communicate with radiologists providing RIS support, as needed.
* Work with the System Solutions Team to implement and adjust workflows to improve efficiencies in case distribution and management.
* Manage all radiologist worklists including but not limited to: All Problem, All Pending Dictation, Critical Results, All Pending, and All Suspended. Escalating concerns as needed
* Collaborate with Clinical System Solution Teams to test and implement new software and functionalities related to radiologist workflows.
* Present findings and recommendations as part of workflow and software implementation.
* Answers incoming calls in a courteous and professional manner; following established protocols.
* Call referring physicians to assist radiologist with delivering critical results findings, following established protocols.
* Participate in various projects and/or meetings, and complete other tasks as assigned by management.
* Provide coverage for all positions within case management and reporting division as needed.

If You Are:

* Passionate about patient care and exercise sound judgement and an ability to remain professional in all situations.
* You demonstrate effective and professional communication, interpersonal skills and respect with patients, guests & colleagues.
* You have a structured work-approach, understand complex problems and you are able to prioritize work in a fast-paced environment.

To Ensure Success in This Role, You Must Have:

* Bachelor's Degree in clinical or science-related area or equivalent work experience preferred
* Two (2) years in Health Care communications and/or customer service work experience preferred.
* Multi-vendor IS experience with RIS/PACS.
* Demonstrate strong customer service, multitasking, critical thinking, persuasion and analytical abilities, with superior communication and interpersonal skill.
* Able to exercise a high degree of initiative, judgment, discretion and decision making to achieve organizational objectives.
* High level of proficiency and demonstrated effectiveness in problem determination and resolution.
* Working knowledge of Microsoft Office Products.

Shift

Mornings