Scheduling and Customer service
4 weeks ago
- Competitive salary
- Opportunity for advancement
- Paid time off
JOB SUMMARY
We are looking for some one with great phone skills , a pleasant voice, patience , energetic , problem solving skills, quality minded, proactive, and detail oriented. There is "on-call " responsibility a couple evenings per week also, which rotates with other scheduling staff.
This position interacts with clients, employees, other scheduling coordinators, and managers. We have a very dedicated team, and we are continually growing year after year. Your ability to learn and grow, and a positive, optimistic attitude is most important for this position.
The Scheduling coordinator is responsible for creating extraordinary client and family experiences and ultimately manages “best in home care” care plans.
- Develops and maintains the client care plan, creating extraordinary client experiences and communicating with clients, families, care partners and referral sources.
- Responsible for scheduling all shifts and matching caregivers with clients
- Plays an integral role in interfacing with clients and families to ensure safe, appropriate and meaningful care is being provided.
- Serves as a mentor to caregivers and supports their care delivery.
- Responsible for interviewing, hiring and orientating new caregivers. Includes all administrative functions with hiring.
- Maintains a calm, positive demeanor at all times and is able to effectively multitask in a high functioning office environment.
- The ideal candidate has prior experience working in the home care industry or medical office setting.
- High school graduate or equivalent with two years of business experience.
- Able to work independently, demonstrating sound judgment.
- Be available as required for on-call duty outside of normal office hours.
- Have a valid driver’s license and use of insured automobile.
· Answer telephones, takes inquiries or messages in an upbeat, professional manner.
· Communicates continually with associates and clients to evaluate service.
· Schedules and coordinates day to day activities of caregivers.
· Assists with sales, marketing, and public relations efforts.
· Serves as a team player within an office environment.
· Receives referrals and inquiries on the programs of this company.
· Maintains documentation of associate work record in ClearCare and ensures current and complete personnel records for all homecare associates.
· Responds promptly and courteously to all clients’ calls.
· Performs on-call coordinator duties as needed.
· Serves as liaison between associates and Operations Manager.
· Maintains integrity in every interaction with caregivers and clients
· Ability to live the Right at Home brand vision, mission and values
· Maintains professionalism in all interactions
· Ability to multitask in a high functioning office environment
· Ability to problem solve and make decisions in a fast-paced environment
· Ability to relate to clients and care staff in a way that is sensitive to the unique needs of the individual.
NON-ESSENTIAL FUNCTIONS
· Other general office and clerical functions.
· Other duties assigned by Operations Manager
EDUCATION / SKILLS / ABILITIES / AVAILABILITY
• High School graduate or equivalent with two years of business experience.
• Basic office and computer skills and organizational abilities. Excellent interpersonal relations abilities. Excellent telephone skills.
• Knowledge of common medical terminology.
• Able to work independently, demonstrating sound judgment.
• Read, write, speak, and understand English as needed for the job.
• Be available as required for on-call duty outside of normal office hours.
In summary , a great candidate for this position will be confident and out going with diplomacy and respectful conversation skills, highly adaptive and able to follow direction.
This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to Right at Home Franchising Corporate.
-
Scheduling and Customer service
1 month ago
Plymouth, United States Right At Home Wayne County Full timeBenefits: Competitive salary Opportunity for advancement Paid time off JOB SUMMARYWe are looking for some one with great phone skills , a pleasant voice, patience , energetic , problem solving skills, quality minded, proactive, and detail oriented. There is "on-call " responsibility a couple evenings per week also, which rotates...
-
Customer Service
1 week ago
Plymouth, United States Safe Harbour Insurance Full timeJob DescriptionJob DescriptionOur office is expanding and we are looking to hire the right individual to join our outstanding customer service team. We are currently seeking to fulfill a full-time position. Our Customer Service Representative will be responsible for providing exceptional customer service to our current clients and new prospects, processing...
-
Customer Service
1 week ago
Plymouth, United States Safe Harbour Insurance Full timeJob DescriptionJob DescriptionJoin Safe Harbour Insurance, a trusted pillar in the Plymouth, Massachusetts community, known for our exceptional customer service and unwavering commitment to our clients. Our office is where teamwork thrives, ideas are welcomed, and growth opportunities are abundant. As a Customer Service representative, you will be the first...
-
Customer Service Representative
1 week ago
Plymouth, United States Insight Global Full timeThis is a 6-month contract-to-hire position and there is opportunity to grow within the company! This is fully onsite in Plymouth, MI.Job Description An employer of Insight Global's is looking for onsite inbound CUTOMER SERVICE REPS to sit in the corporate location in Plymouth, MI. The group will be a part of building out a new team for the healthcare...
-
Customer Service Representative-plymouth
7 days ago
Plymouth, United States Alicks Home Medical Equipment Inc Full timeJob description **_Because we care..._** At **Alick's Home Medical Equipment** this isn't just a slogan. It's our guiding principle. We strive to work with our customers to ensure that we meet everyone's needs in a caring and timely manner. We do this because we think of every customer as if he or she is one of our family members. **Alick's Home Medical...
-
Customer Service Representative-plymouth
5 days ago
Plymouth, United States Alicks Home Medical Equipment Inc Full timeJob description **_Because we care..._** At **Alick's Home Medical Equipment** this isn't just a slogan. It's our guiding principle. We strive to work with our customers to ensure that we meet everyone's needs in a caring and timely manner. We do this because we think of every customer as if he or she is one of our family members. **Alick's Home Medical...
-
Customer Service Advisor
2 days ago
Plymouth, United States Valvoline Instant Oil Change Full timeGeared for the Driven At Ivy Lane Corp, a franchisee of Valvoline Instant Oil ChangeSM (VIOC), it all starts with our people. We demonstrate that belief every day by living a safety culture that protects our team members and guests. Our drive-thru oil change experience lets you stay in your vehicle. Plus, we’ve stepped up extra safety measures in...
-
Retail Customer Service Cashier
1 day ago
Plymouth, United States Love's Travel Stops & Country Stores Full timeReq ID: 434172 Address: 2952 Gary Drive Plymouth, IN, 46563 Benefits: - Paid Time Off - Flexible Scheduling - 401(k) 100% Match up to 5% - Medical/ Dental/ Vision Insurance after 30 days - Competitive Pay - Career Development Welcome to Loves! At Customer Service, Cashier, Retail, Service, Commercial Driver, Customer
-
Customer Service Team Member
1 day ago
Plymouth, United States Fleet Farm Full timeAt Fleet Farm, providing the best customer service is our priority. If you are friendly, self-motivated, dependable, and enjoy serving others, this role is for you! The Customer Service Team Member will provide a friendly and efficient check-out experience. The position will handle customer exchanges, returns, and complaints. The position will enable and...
-
Retail Customer Service Cashier
1 day ago
Plymouth, United States Love's Travel Stops & Country Stores, Inc. Full timeAddress: 2952 Gary Drive Plymouth, IN, 46563 Benefits: * Paid Time Off * Flexible Scheduling * 401(k) - 100% Match up to 5% * Medical/Dental/Vision Insurance after 30 days * Competitive Pay * Career Development Welcome to Love's! At Love's, our cashiers work in a fast-paced environment and maintain clean places while having friendly faces. They provide...
-
Store Customer Service Specialist
10 hours ago
Plymouth, United States The Sherwin-Williams Company Full timeThis is position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions. Customer Service Specialists are also expected to promptly resolve any customer concerns and...
-
PT Customer Service Leader
2 days ago
Plymouth, United States Hannaford Supermarkets Full timeAddress: USA-NH-Plymouth-Route 25 Hatch Plaza Store Code: Store 08248 Customer Service (7244217) Hannaford Supermarkets started out as a fresh produce vendor in Portland, Maine way back in 1883, and is still connected to those early roots as a local market. Hannaford actively seeks out farmers and producers to join our Local program which celebrates not only...
-
Master Scheduler
2 days ago
Plymouth, United States Wagner Group Full timeMaster Scheduler Reports to: Director of Supply Chain FLSA: Exempt Position Objective: Working from current demand, forecasts, history & manufacturing capacity data to establish production schedules and labor requirements. Collaborates with Purchasing, Sales, Operations, Customer Service, and Engineering to develop and maintain a master build plan schedule...
-
Master Scheduler
2 days ago
Plymouth, United States Wagner Spray Tech Full timeMaster Scheduler Reports to: Director of Supply Chain FLSA: Exempt Position Objective: Working from current demand, forecasts, history & manufacturing capacity data to establish production schedules and labor requirements. Collaborates with Purchasing, Sales, Operations, Customer Service, and Engineering to develop and maintain a master build plan schedule...
-
Master Scheduler
1 day ago
Plymouth, United States Wagner Spray Tech Full timeMaster SchedulerReports to: Director of Supply Chain FLSA: Exempt Working from current demand, forecasts, history & manufacturing capacity data to establish production schedules and labor requirements. Collaborates with Purchasing, Sales, Operations, Customer Service, and Engineering to develop and maintain a master build plan schedule...
-
Surgical Scheduler
4 weeks ago
Plymouth, United States InstantServe LLC. Full time**Neurosurgery - Surgical Scheduler.** **Medical Scheduling experience & working knowledge of medical insurances required** 10 Cordage Park Circle, Suite 227, Plymouth, MA 02360 **COVID Vaccines required** **Job Types**: Contract, Temporary Pay: $20.16 - $25.89 per hour Expected hours: 36 per week **Benefits**: - 401(k) - 401(k) matching - Dental...
-
Customer Service Representative
1 week ago
Plymouth, United States Corps Team Full timeOur client, a leader in the power sports industry, is seeking an experienced Customer Service Representative for a 6+ month contract assignment in Plymouth, MN. This role is hybrid with Tuesdays and Thursdays onsite.SUMMARY:Customer Service Representative strive to provide world class consumer service to owners and represent the voice of the consumer within...
-
Customer Service Representative
1 week ago
Plymouth, United States Corps Team Full timeOur client, a leader in the power sports industry, is seeking an experienced Customer Service Representative for a 6+ month contract assignment in Plymouth, MN. This role is hybrid with Tuesdays and Thursdays onsite.SUMMARY:Customer Service Representative strive to provide world class consumer service to owners and represent the voice of the consumer within...
-
Customer Service Advisor
1 month ago
Plymouth, United States Sitel Full time****Job Description**** **Learn, Lead & Grow and join us at Sitel Group** *Please only apply if you live within 1 hour of Plymouth, Devon.* Full Time & Part Time Hours Weekly Pay! Starting Salary 8.36 - 10 Must live within 1 hour to our Sitel site in Plymouth, Devon (to allow for training and equipment checks) Self-Led Training alongside training...
-
HVAC/R Service Technician
2 weeks ago
Plymouth, United States DG Service Company Full timeJob DescriptionJob DescriptionJob Overview: DG Service Company, Inc. is adding an additional experienced Commercial HVAC Technician to join our team. The ideal candidate will be responsible for Servicing, maintaining, and repairing heating, ventilation, air conditioning, and refrigeration systems for commercial buildings. As a Commercial HVAC Technician, you...