Night Supervisor

4 weeks ago

Melbourne, United States Ichiban Cleaning, Inc. Full time
Job Description
Professional Note

We are celebrating 20+ years of service in Brevard County and entering into a new season of scaling and expansion. This exciting growth brings with it positive changes in career culture and the development of proposed employment trajectories for every position within the company. Our objective is to pay more to team members in order to retain seasoned individuals who want to make this a career and retire with Ichiban. We are prepared to offer unprecedented compensation packages that include full benefits, medical, and paid vacation.

If you are a tenured, displaced professional from the industrial, manufacturing, service-related, or administrative workplaces, we are ready to offer you a stable, secure place of employment to carry you through the remainder of your career.

Job Description

We are seeking a dedicated and organized individual to join our team as a Night Supervisor and Trainer. The primary responsibilities of this role will be to ensure smooth operations for your assigned area by assisting with staffing, supervising cleaning, inspecting your designated buildings, monitoring employee timesheets, managing supplies, training new hires, and providing support to your staff. Your attention to detail, excellent communication skills, and ability to handle personnel issues effectively will be critical to your success.

Requirements

Daily:

Staffing Operations & Support:

  • Attend the mandatory daily staffing meeting at 3:45 p.m. and prepare staffing issues for the meeting with the Director of Operations at 3:30 p.m.
  • Monitor time off and call-out requests, ensuring proper coverage for all shifts.
  • Schedule floaters for night shifts to ensure adequate staffing levels.
  • Assist with personnel needs and address any issues that require your attention.

Timesheet Management:

  • The Night Supervisor is required to clock in and out of each location they visit on a nightly basis.
  • Spot check timesheets to monitor employee work hours and prevent overtime without approval.
  • Ensure all staff have clocked in at the beginning of their shifts to prevent missed calls or no-shows.
  • Post any timesheet corrections in the appropriate Slack channel #time-corrections and refrain from making changes in the timekeeping system.

Supplies Management:

  • Maintain supplies inventory and promptly communicate with your staff to address their supply needs.
  • Order supplies through Ichiban Tools when necessary.

Building Inspections and Reporting:

  • Conduct regular inspections of cleaning/buildings and areas with reported issues.
  • Follow the provided inspection schedule.
  • Notify the office about the inspected buildings at the end of each week.
  • Address any discrepancies or issues communicated by the Director of Operations.

Personnel Support and Training:

  • Complete training for new cleaning technicians.
  • Train new hires in Ichiban's cleaning methods over a period of three nights, gradually increasing their responsibilities.
  • Complete necessary new hire training documents during the training process.
  • Oversee the new hire's work during their initial days and provide guidance and supervision.
  • Assess new hires' progress and schedule additional hands-on training if required.
  • Regularly check in with new hires during their first two weeks to ensure a smooth transition.

End-of-Shift Responsibilities:

  • Check-in with your staff and all other supervisors at the end of each shift to ensure all areas are covered and offer assistance if needed.
  • Follow up on any problems or issues that require your attention were adequately taken care of.

Qualifications and Skills

  • Ability to pass a Drug Test
  • Ability to pass a routine background check
  • Has a strong attention to detail
  • Has the capacity to take direction
  • Ability to work well under minimal supervision
  • Willingness to work late night shifts
  • High school diploma/GED required

Physical Requirements

  • Physically capable of lifting and moving objects up to 50 pounds as necessary
  • Physically capable of standing on your feet for up to eight (8) hours
  • Physically capable of kneeling down
  • Physically capable of lifting arms overhead
  • Physically capable to carry a backpack vacuum weighing up to 10 pounds
  • Physically capable of pushing an upright vacuum
  • Ability to work with cleaning chemicals

Benefits

Benefits

  • Positive Company Culture and an inclusive work environment
  • Competitive salary and wages
  • Flexible Scheduling
  • Direct Deposit Or Pay Card
  • Opportunities for advancement and professional development.
  • Medical, Dental & Vision Insurance
  • Life Insurance
  • Paid Vacation

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