Resident Services Support Staff

3 weeks ago

Seattle, United States CCSWW Full time

Seeking Night Owls and Students for Grave Shift positions Full-time Resident Services Support Staff shifts available in programs located in downtown Seattle.

 

Grave Shift:

Thursday - Sunday 12am - 8am

 

For Full-time position at $21.53/hr with COMPETITIVE BENEFITS INCLUDE:

  • Medical, Dental, Vision, Life Insurance and Long-Term Disability
  • Health Savings Account and Flexible Spending Account
  • Generous PTO, paid sick time, 15 days of paid vacations, 13 days of paid holidays, plus a personal holiday
  • CCS/CHS 403(b) Employee Saving Plan
  • Employee assistance program

Property Description

The Josephinum is a 221 unit historic building in the Belltown neighborhood of Downtown Seattle. Josephinum provides studio and 1 bedroom apartment homes and supportive services to formerly homeless persons. The street level of the building is shared with Christ our Hope Catholic Church. There are several other social service programs occupying space in the building as well.


Job Summary

Resident Services Support Staff create a warm, welcoming environment for residents living in Catholic Community Services’ Permanent Supportive Housing. These housing programs serve formerly homeless single adults with disabilities.

The RSS position offers an exciting opportunity to employ best practices in service to a community of individuals who society often ignores and neglects.


  • Oversee the wellbeing of the residents and the building.
  • Monitor the community milieu and resident floors via security system and/or regular building walkthroughs.
  • Perform crisis intervention (room lockouts, medical emergencies, resident conflicts).
  • Log activities in electronic communication system.
  • Responsible for completing checklist of RSS duties.

  • Six months of customer-centered work experience.
  • Work history that demonstrates reliability and dependability.
  • Ability to communicate effectively in spoken and written English with staff and residents.
  • Willingness to learn crisis intervention and de-escalation skills.

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