Temporary Technical Troubleshooter

3 weeks ago

Phoenix, United States Maricopa County (AZ) Full time

Posting Date

04/24/24

Application Deadline

Open Until Filled

Pay Range

$20.00/hour

This position is eligible for overtime compensation for all hours worked over 40 in the designated workweek.

Job Type

Unclassified

Department

Elections

About the Position

Ready to combine your technical skills with a civic purpose? Join Maricopa County Elections as a Temporary Technical Troubleshooter

As a Temporary Technical Troubleshooter, you will be responsible for providing technical support to our Polling and Vote Centers. You will provide a systematic approach, and ensure hardware equipment is delivered, assembled, and accessible. This position is a full-time temporary role supporting Elections, during and after the election cycle.

About Us

As the second-largest voting jurisdiction in the country, Maricopa County Elections serves more than 2.5 million registered voters as they exercise their right to make informed decisions regarding the selection of local and national leaders as well as ballot measures. We believe in teamwork, creating a vibrant, exciting work environment, and pursuing opportunities to make a positive impact in the communities that make up the 4th largest and fastest-growing County in the United States. Our work supports elections in cities, towns, school districts, and special districts, and we look forward to welcoming you to our team

Proud To Offer

* Work with a greater civic duty purpose
* Opportunities for growth and development within Maricopa County
* Learn more at Work With Us | Maricopa County, AZ

We Require

* One year of experience troubleshooting laptops and printers
* High school diploma or GED

Successful candidates must be registered or eligible to register to vote in Arizona by the time of hire. We require successful completion of a thorough background screening. Some positions may require the use of a County or personal vehicle, which would require a valid driver's license, current auto insurance, a reliable vehicle, and attendance in Maricopa County's Defensive Driving Course.

We Also Value

* One or more years of driving experience
* One or more years of general office experience
* One or more years of warehouse experience
* One or more years of customer support experience
* One or more years of computer science or information technology experience
* One or more years of election experience

Job Contributions

* Works in collaboration with Poll Workers to set up Vote Centers and Polling Locations prior to opening for Election activities
* Supports troubleshooting efforts throughout the election cycle and equipment security and retrieval activities at the close of Election Day
* Prepares and retrieves information, inputs and updates information in reports, logs, or other documentation/record-keeping systems
* Operates computer terminals and troubleshoots ballot tabulation systems
* Analyzes programs to ensure prompt problem resolution and ticket closure
* Installs, configures and maintains hardware and software applications for laptops, printers, and peripherals, providing ongoing support.
* Assists other divisions with election activities

Working Conditions

* Full-time/Temporary/Overtime hours are mandatory
* Ability to sit or stand for extended periods
* Ability to push/pull a minimum of 50 pounds for 200 feet
* Ability to stoop and bend
* Upper extremity repetitive motions
* Work environment is outdoors in high temperatures or indoors
* Utilizing personal or county vehicle

Selection Procedure

* Only the most qualified candidates will be considered


* Consideration will only be given to candidates who submit online applications


* Candidates will be contacted primarily through email and their Workday online application profile


* Must pass a pre-employment background and/or fingerprint investigation as required by statute or policy, including drug and alcohol testing requirements for positions designated as safety-sensitive



Maricopa County is an equal opportunity employer.

Apply Now

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