Accounts Receivable Clerk

4 weeks ago


Kennewick, United States LifePoint Hospitals Full time

. Accounts Receivable Clerk

* Process secondary claims billing according to KGH and payer guidelines.
* Retrieve primary EOBs and attach appropriately to claim
* Update financial class and patient representative code appropriately in AS400.
* Ensure all processes documented in note entry on AS400.
* Process all hospital outgoing mail daily.
* Retrieve EOB as requested by Patient Financial Services insurance collectors.
* Possess full working knowledge of patient account filing system within the Business Office, keeping all files current.
* Process incoming document and sort according to established file system; file correspondence, reports, records, and other documents. Investigate missing file folders; locate or prepare duplicate folders.
* Remove material from files as requested; maintain record of material removed. Prepare new and remove obsolete file folders as assigned.
* Respond appropriately to all requests; written, verbal, via email or phone, paying special attention to all areas of customer service.
* Provides legible documents.
* Demonstrates the ability to provide accurate, legible information in a concise, informative manner.
* Professional telephone techniques
* Identifies self and unit in a pleasant and courteous manner.
* Always takes accurate messages and forwards appropriately.
* Protects and respects the confidentiality of the messages received for the staff, patient, and staff physician.
* Confidentiality
* Maintains hospital, patient, employee information confidentiality at all times.
* Refrains from gossip and uses discretion when handling patient information.
* Dress code and grooming standards
* Daily presents self as required in appropriate professional or business-like attire.
* Daily wears identification badge properly displayed.
* Daily arrives clean, pressed, and well groomed with tidy hair according to policy.
* Responsibility concerning work and department rules
* Arrives for work on time and ready for work.
* Consistently careful to use only allotted time for coffee and meal breaks.
* Control in-office/department visiting of a personal nature.
* Controls personal telephone calls keeping them to a minimum.

This Is Designated as A Saftey-Sensetive Position.

Wage: $16.28 - $20.65



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