Associate Director, Sales Technology
1 month ago
At UnitedHealthcare, we're simplifying the health care experience, creating healthier communities and removing barriers to quality care. The work you do here impacts the lives of millions of people for the better. Come build the health care system of tomorrow, making it more responsive, affordable and equitable. Ready to make a difference? Join us to start **Caring. Connecting. Growing together.**
The Producer Administration team is part of M&R Sales Technology, is dedicated to ensuring that agent enablement suite of tools, specifically the commissioning tool is continuously delivering enhancements to address ever changing environment for agent compensation. The Associate Director provides thought leadership, professional expertise, and effective roadmap management as it relates to business priorities. Leading by example, a successful candidate will foster shoulder-to-shoulder collaboration with business and technology teams, think critically, communicate effectively, have great technical and functional skills, and know how to effectively use resources.
You'll enjoy the flexibility to work remotely * from anywhere within the U.S. as you take on some tough challenges.
**Primary Responsibilities:**
Responsible for overall success of Incentive Compensation Management business team, cross-team collaboration with key business partners to negotiate win-win outcomes. Other primary responsibilities include:
+ Day-to-day management of the ICM team, including staff assignments and talent growth. Overall owner of work that is committed to be delivered on agreed upon timeframe
+ Effectively manage domain roadmap, dynamically driving work through delivery
+ Effectively cultivate business relationships with key business stakeholders and IT delivery partners, while resolving any incongruences
+ Serve as a thought leader to guide the team in critical business conversations
+ Demonstrate organizational skills and ability to find common ground to effectively move projects forward
+ Manage staff of four FTE's that consists of project managers and business analysts
+ Manage seasonal/ad hoc contractors as dictated by peak season demands
+ Owner of holistic seasonal readiness activities
+ Maintain a library of system documentation, serve as a SME on how the tool works
+ Coordinate with adjacent systems and teams to ensure enhancements are accounted for and do not cause downstream issues
You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
**Required Qualifications:**
+ 5+ years of agent commissioning tool experience
+ 5+ years of vendor coordination experience that includes cross-collaboration with internal technology and business teams
+ 5+ years of experience gathering, analyzing, and communicating complex information
+ 3+ years project or program management, with focus in coordinating multiple resources and managing against timelines and budgets
+ 2+ years of experience in people leadership
+ Demonstrated professional verbal and written communication with experience presenting to leaders
+ Ability to communicate effectively and accurately in writing and verbally to prospects, clients, and other staff
**Preferred Qualifications:**
+ 5+ year of commissioning tool experience using SAP products
+ 2+ years of mentorship and/coaching experience
+ Experience with Medicare
+ Experience with technical developers & product management/support
+ Knowledge of commissioning processes
*All employees working remotely will be required to adhere to UnitedHealth Group's Telecommuter Policy
**California, Colorado, Connecticut, Hawaii, Nevada, New Jersey, New York, Rhode Island, or Washington Residents Only:** The salary range for this role is $104,700 to $190,400 annually. Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. UnitedHealth Group complies with all minimum wage laws as applicable. In addition to your salary, UnitedHealth Group offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with UnitedHealth Group, you'll find a far-reaching choice of benefits and incentives.
**Application Deadline:** This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants.
_At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission._
_Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law._
_UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment._
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