Senior Clinical Solutions Consultant

3 weeks ago

New York, United States Baxter Full time

This is where you save and sustain lives

At Baxter, we are deeply connected by our mission. No matter your role at Baxter, your work makes a positive impact on people around the world. You'll feel a sense of purpose throughout the organization, as we know our work improves outcomes for millions of patients.

Baxter's products and therapies are found in almost every hospital worldwide, in clinics and in the home. For over 85 years, we have pioneered significant medical innovations that transform healthcare.

Together, we create a place where we are happy, successful and inspire each other. This is where you can do your best work.

Join us at the intersection of saving and sustaining lives- where your purpose accelerates our mission.

Your Role at Baxter

THIS IS WHERE you build trust to achieve results

As a Senior Clinical Solutions Consultant, you will be responsible for providing clinical expertise, best-practice standards, and professional skills to support Sales and Services engagements for the Baxter Care Communications product portfolio including Nurse Call and Digital Health products. You will report to the Clinical Operations Manager and work internally with the Project Management team and Engineers, and externally with customer clinical staff to implement and provide updates on project status.

TRAVEL: Up to 80% travel, including significant overnight travel

* Candidates must reside in the Northeast. Either in New York State, New Jersey, Connecticut, Pennsylvania, or Massachusetts, AND must be located near a major airport.



Your Team

We embrace opportunities to connect with the doctors and nurses that use our products every day to save and sustain lives. Observing their work, understanding their needs, and building positive relationships are integral to our success.

What you'll be doing

As a Senior Clinical Solutions Consultant you will execute clinical program deliverables for sales/service delivery, including clinical assessments, clinical design strategy, user acceptance testing, go-live support, revenue recognition and ongoing customer clinical engagements.

Collaborate with Project Managers, Implementation Consultants, Implementation Engineers, Care Communication Executives and Account Managers to ensure a successful device purchase and implementation.

Provide clinical assessments within any of the defined clinical program workflows such as nurse call, voice, text, codes, rapid response, clinical integrations, EHR, physiological monitoring and clinical training.

Clinically assess health care organizations related to current state, future state with Baxter Care Communications products and improved outcomes for patients and their caregivers.

Lead clinical workshops to guide clinicians in their choice of clinical configurations of Care Communications products for enterprise and unit-based settings.

Provide general healthcare and patient flow, process and outcomes knowledge and content to the Sales and Services teams and participate in the development of user stories, use cases and workflow diagrams.

Develop strong collaborative partnerships with the customer to ensure adoption and successful data driven outcomes of all Care Communication product deployments.

Provide clinical content to support Sales and Services engagements via written and verbal formats. Create and manage clinical program documentation and oversee quality control throughout the life cycle of a customer engagement.

Provide project related executive summary documentation to hospital stakeholders.

Collaboratively build references and clinical user groups at strategic customer hospital facilities to advance Baxter clinical product value proposition.

What you'll bring

* RN, BSN, required.


* Minimum of 3+ years of experience in the acute care hospital environment working with all levels of hospital staff and leadership. Previous acute care nursing experience.


* Ability to articulate, design and successfully implement clinical technology.


* Facilitate change management philosophies to enhance the adoption of all Baxter Care Communication programs.


* Excellent presentation skills and able to build written content with little direction.


* Proven success in verbal and written communication along with tactical experience with Microsoft suite.


* Must be able to work in team environment or independently making clinical consulting decisions without guidance.


* Strong conflict resolution skills, including the abilities to negotiate and influence others.


* Good problem solving and analytical skills to understand key customer clinical issues and define how IT solutions will solve challenges facing our customers today.


* Experience with standards development based on healthcare industry trends.



We understand compensation is an important factor as you consider the next step in your career. At Baxter, we are committed to equitable pay for all employees, and we strive to be more transparent with our pay practices. The estimated base salary for this position is $88,000 to $121,000 annually. The estimated range is meant to reflect an anticipated salary range for the position. We may pay more or less than of the anticipated range based upon market data and other factors, all of which are subject to change. Individual pay is based on upon location, skills and expertise, experience, and other relevant factors. This position may also be eligible for discretionary bonuses. For questions about this, our pay philosophy, and available benefits, please speak to the recruiter if you decide to apply and are selected for an interview.

#LI-BB2

The successful candidate for this job may be required to verify that he or she has been vaccinated against COVID-19, subject to reasonable accommodations for individuals with medical conditions or religious beliefs that prevent vaccination, and in accordance with applicable law.

Equal Employment Opportunity

Baxter is an equal opportunity employer. Baxter evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability/handicap status or any other legally protected characteristic.

EEO is the Law

EEO is the law - Poster Supplement

Pay Transparency Policy

Reasonable Accommodations

Baxter is committed to working with and providing reasonable accommodations to individuals with disabilities globally. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application or interview process, please click on the link here and let us know the nature of your request along with your contact information.

Recruitment Fraud Notice

Baxter has discovered incidents of employment scams, where fraudulent parties pose as Baxter employees, recruiters, or other agents, and engage with online job seekers in an attempt to steal personal and/or financial information. To learn how you can protect yourself, review our Recruitment Fraud Notice.

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