Member Service Advocate

2 weeks ago


Granger, United States INOVA Federal Credit Union Full time

Would you like to work for a fun organization where you can make a difference? Come join our team as an Advocate.

An Advocate is responsible for:

* Building relationships with current and prospective members by identifying which products and services.
* Understanding relevant tax laws, financial products, personal financial planning considerations, debt management, asset and wealth-building, the use of technology to manage accounts and have a passion to serve and have empathy for others.
* Assisting members with transactions, problem-solving, advice, account and loan applications.
* Continuous communication with members through all delivery channels including face to face, text, email, and phone.

INOVA Federal Credit Union is an equal employment opportunity workplace that includes reasonable accommodation of otherwise qualified disabled applicants and employees.



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