Member Experience Representative

1 month ago


Granger, United States INOVA Federal Credit Union Full time

Would you like to work for a fun organization where you can make a difference? Come join our team as a Member Experience Representative.

A Member Experience Representative is responsible for:

* Continuous communication with members through all delivery channels including face-to-face, text, email, and phones.
* Understanding INOVA's products, services, and partnerships to utilize while engaging with members.
* Identifying the unmet needs of current and potential members and filling those needs with INOVA products and services
* Maintaining excellent member service and thank the member for their business.
* Fulfilling our mission statement "To improve our members' financial well-being".

INOVA Federal Credit Union is an equal employment opportunity workplace that includes reasonable accommodation of otherwise qualified disabled applicants and employees.



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