EHR Support Specialist I

1 week ago

Gastonia, United States Kintegra Health Full time
This position will be hybrid once the candidate has completed their training.

Title: Ancillary EHR Support Specialist I

Department: Clinical Informatics Position Number Status: Hourly

Position Classification/Category: Administrative Location: Corporate Office Reports To Clinical Informatics Manager

Direct Reports: None

Summary of Position

Under the direction of the clinical informatics manager and the ancillary EHR support specialist, I am accountable for meeting the goals set for the clinical informatics department. Works closely with the clinicians, physicians, dentists, advanced practice providers, and administrative and information technology staff to ensure integration of organizational initiatives and technology into the patient care process. Supports project and clinical systems' analysis, evaluation, development, implementation, updating, and integrity. Coordinates education of all users in clinical software to support virtual and telemedicine visits, telehealth, and ancillary departmental activities. This position coordinates and facilitates support of tasks related to virtual and telemedicine visits, telehealth support, and ancillary departments. Must have a designated work area in the home and the ability to accommodate staff needs remotely and onsite.

Minimum Qualifications

The following qualifications are the minimum necessary to perform this job adequately. However, any equivalent combination of experience, education, and training that provides the essential knowledge, skills, and abilities would be acceptable:

Must be able to sit, stand, and walk for long periods.

Ability to read and understand the English language.

Ability to effectively maintain confidentiality of records and communicate with all levels of personnel.

Experience: 2+ years in an outpatient provider office setting

Additional skills required:

Knowledge of Outpatient Clinic Operations

Experience in the Microsoft Suite

Superior written and verbal communication skills

Must be able to work with changing priorities.

It requires excellent organizational, problem-solving, and critical thinking skills.

Must be able to interact with individuals of all cultures and levels of authority.

Requires the ability to maintain confidentiality.

Must be able to function as part of a team.

Must possess initiative.

Basic medical and dental terminology is required, and knowledge can be obtained through formal classes or work experience.

Additional skills preferred: Proficient in using all computer software utilized in practice, presenting and/or teaching experience a plus.

Education: High school diploma or GED required

Experience Required: 2 or more years in an outpatient provider office setting or related experience.

Professional Licensure: N/A

Certification(s): Current MA or Dental Assistant preferred.

Key Responsibilities (10-Core)

1. Supports essential functions in the EMR/EDR.

2. Has a basic understanding of Epic, OCHIN, Dentrix & Dexis functionality.

3. Able to coordinate and use varying clinical software applications and work with hardware to support clinical, telemedicine software and ancillary departments.

4. Can adjust user permissions (linked templates & provider master file) in the EMR and EDR.

5. Assists with the Information Technology department in the support of clinical users when appropriate.

6. Maintains current knowledge of clinical practice, organizational policy, regulatory requirements, and standards of practice.

7. Able to manage OCHIN JIRA's & Kintegra tickets.

8. Present and train telemedicine procedures and Ancillary departments; educate staff and providers on how to complete an appointment from home or off-site.

9. Assist with special projects as needed.

10. Other related duties as assigned.

Kintegra Core Requirements

1. Patient First - An approach to care that holds primary, the well-being and desires of the patient.

2. Build not Blame - Focusing first on finding fault with the process rather than the person.

3. Integrity and Honesty - Fostering an acceptance of openness, honesty, and fairness in words, deeds, and the use of organizational resources judiciously for both internal and external customers.

4. Cooperation and Flexibility - Related to an internal belief that we function as part of an interdependent team with only shared gains or losses thereby committed to assisting whenever possible beyond the prerequisite job description.

5. Culturally Sensitive - Always working toward increasing one's ability to understand, communicate with, effectively interact, and care for people across cultures, while having an acute awareness of one's own culture.

Kintegra Health is a community sponsored, family-centered provider of health care, health education and preventive care services without regard to the ability to pay. We screen potential employees to first ensure alignment with our core requirements followed by the requisite position skills set. In doing so we need staff committed to this mission who do their best to live and work, the characteristics of our core values as we strive to care for ever increasing members of the communities we serve.

Our goals are:
• To provide continuing comprehensive and accessible primary care services to individuals and families of all economic levels within Gaston County.
• To provide primary care services to meet the physical as well as social health needs of individuals and families, promoting health maintenance, providing timely diagnostics, treatment, and referral services.
• To emphasize preventive care through patient and community education to help individuals become aware and responsible for their own health behaviors.
• To employ an interdisciplinary team approach in collaboration with other community providers to provide a continuum of appropriate patient/family-oriented care in a cost-effective manner.

  • EHR Support Specialist I

    2 weeks ago

    Gastonia, United States Kintegra Health Full time

    This position will be hybrid once the candidate has completed their training.Title: Ancillary EHR Support Specialist IDepartment: Clinical Informatics Position Number Status: HourlyPosition Classification/Category: Administrative Location: Corporate Office Reports To Clinical Informatics ManagerDirect Reports: NoneSummary of PositionUnder the direction of...

  • Behavioral Support Specialist

    3 weeks ago

    Gastonia, North Carolina, United States MEGA TOUCH CONCEPTS INC Full time

    Job SummaryMega Touch Concepts Inc is seeking a highly skilled Behavioral Support Specialist to join our team. In this role, you will provide essential support to clients in a residential treatment facility setting.About the RoleThe Behavioral Support Specialist will be responsible for implementing interventions outlined in the Person-Centered Plan,...

  • Educational Support Specialist

    3 weeks ago

    Gastonia, North Carolina, United States Amergis Full time

    Amergis is hiring a dedicated Educational Support Specialist to provide behavioral services to children and adults with special needs. As a key member of our team, you will work closely with school professionals and behavioral specialists to develop and implement individualized plans, promoting academic and personal growth.About the OpportunityThis full-time...

  • Student Support Specialist

    2 weeks ago

    Gastonia, United States Carolina Therapeutic Services Full time

    **Job Overview**Carolina Therapeutic Services (CTS Health) is a growing organization dedicated to providing support services for children in Gaston County schools. We are seeking goal-oriented assistants to join our team as Student Support Specialists.As a Student Support Specialist, you will work one-on-one with a student who requires additional support and...

  • Educational Support Specialist

    3 weeks ago

    Gastonia, North Carolina, United States Quantum Education Professionals Full time

    At Quantum Education Professionals, we're committed to providing exceptional support to our students and staff. As an Educational Support Specialist, you'll play a vital role in helping us achieve this goal.We're seeking individuals with a passion for education and a desire to make a difference in the lives of our students. If you're looking for a rewarding...

  • Administrative Support Specialist

    6 hours ago

    Gastonia, United States Conner Brother Machine Co., Inc. Full time

    About the RoleWe are looking for an experienced Administrative Support Specialist to join our team. As an Executive Assistant, you will be responsible for handling administrative tasks, arranging conference calls and meetings, resolving customer inquiries and complaints, assisting with new teammate on boarding, and performing AP & AR duties. The ideal...

  • Service Delivery Professional

    4 hours ago

    Gastonia, United States Precision Comfort Specialist Inc Full time

    Job OverviewPrecision Comfort Specialist Inc is seeking a skilled Service Delivery Professional to join our team. The successful candidate will be responsible for delivering exceptional customer service, installing and maintaining HVAC equipment, and working collaboratively with other team members.Key Responsibilities:Install and maintain HVAC equipment...

  • Diagnostic Imaging Specialist

    3 weeks ago

    Gastonia, United States FlexCare Imaging Full time

    Job Title: Diagnostic Imaging SpecialistAbout the Role:We are seeking a highly skilled and experienced Diagnostic Imaging Specialist to join our team at FlexCare Imaging. As a travel CT Technologist, you will be responsible for operating complex medical imaging equipment, ensuring high-quality images, and providing excellent patient care.Key...

  • Campus Support Specialist

    1 week ago

    Gastonia, North Carolina, United States Piedmont Community Charter School Full time

    About the PositionPiedmont Community Charter School is seeking a skilled Campus Support Specialist to join our facilities team. In this role, you will be responsible for providing support to our campus facilities, including maintenance, repairs, and custodial services.Key ResponsibilitiesPerform manual activities such as cleaning, maintenance, and repairs to...

  • Medical Office Support Specialist

    2 days ago

    Gastonia, North Carolina, United States Hanger Clinic Full time

    OverviewHanger Clinic, the world's premier provider of orthotic and prosthetic services, is seeking a skilled Medical Office Support Specialist to join our team.

  • Student Support Specialist

    3 weeks ago

    Gastonia, United States Carolina Therapeutic Services Full time

    Job DescriptionAre you passionate about making a difference in the lives of students?Carolina Therapeutic Services is seeking a dedicated and compassionate individual to join our team as a Gaston County Student-Specific Aide Worker.As a Student Support Specialist, you will have the opportunity to work one-on-one with a student, providing individualized...

  • Rehabilitation Support Specialist

    3 weeks ago

    Gastonia, North Carolina, United States Kintegra Health Full time

    Job SummaryWe are seeking a skilled Rehabilitation Support Specialist to join our team at Kintegra Health.This is a full-time position that offers a competitive salary of $45,000 - $60,000 per year, depending on experience.Key Responsibilities:Assist participants with therapy directed maintenance programs, including range of motion, walking, restorative...

  • Certified Peer Support Specialist

    2 months ago

    Gastonia, United States Resolute Home Care NC Full time $18 - $19

    Position Type: Full-timeSpecialties / Licenses or Certifications: Peer Support Specialist CertificationWork Setting: In the CommunitySalary/Hourly Wage: Starting at $18.00 per hourAbout Us: At TSG Behavioral Health and Community Services, we are driven by a profound commitment to fostering mental wellness, emotional well-being, and social connectedness...

  • Customer Service Specialist

    3 months ago

    Gastonia, United States DeZURIK Full time

    GENERAL SUMMARY The Customer Service Specialist is responsible for providing best-in-class customer service and support for DeZURIK representatives and customers. Duties include providing timely lead time and order status to DeZURIK representatives for assigned product line(s), working with internal departments to prioritize and expedite orders, and offering...

  • Nursing Assistant I Trainee

    2 weeks ago

    Gastonia, United States CaroMont Health Full time

    **Job Description:** We are looking for a detail-oriented and empathetic individual to fill the role of Nursing Assistant I Trainee. As a member of our team, you will have the opportunity to gain hands-on experience in patient care while working closely with our experienced nursing staff.About the Role:You will assist patients with their personal care needs,...

  • Direct Support Professional

    5 months ago

    Gastonia, United States Community Based Care Full time

    Job Description Overview Direct Support Professional Tuesday thru Friday anytime 5 pm- 9 pm Entry level job applicants welcome!  We are hiring compassionate, hard working, friendly and reliable Direct Support Professionals to work with individuals with intellectual and/or developmental disabilities. (I/DD). If you don't have previous I/DD...

  • Educational Support Specialist

    3 weeks ago

    Gastonia, North Carolina, United States Carolina Therapeutic Services Health Full time

    About the RoleAs an Educational Support Specialist with Carolina Therapeutic Services Health, you will have the opportunity to make a positive impact on the life of a child in need. We are seeking goal-oriented and compassionate individuals to provide one-to-one support to students in Gaston County schools.ResponsibilitiesDress professionally and maintain a...

  • Certified Nursing Assistant I

    2 weeks ago

    Gastonia, United States CaroMont Health Full time

    **Job Title:** Certified Nursing Assistant I - Entry Level**Estimated Salary:** $35,000 - $45,000 per yearWe are seeking a highly motivated and compassionate individual to join our team as a Certified Nursing Assistant I in Training. As a CNA I, you will be responsible for providing high-quality patient care under the supervision of a licensed...

  • Mental Health Community Support Specialist

    3 weeks ago

    Gastonia, North Carolina, United States The Sparc Network Full time

    At The Sparc Network, we are committed to providing top-notch care and support to individuals in need of housing in the community.We are currently seeking a qualified Certified Peer Support Specialist (CPSS) to join our team and provide Peer Support Services to adults with chronic/severe and persistent mental health issues.The ideal candidate will have at...

  • Travel Medical Imaging Specialist

    1 week ago

    gastonia, United States American Traveler Full time

    About the Job:American Traveler is seeking a skilled medical imaging specialist to join their team in Gastonia, North Carolina.Job Type: Full-time travel positionSpecialty: CT ScanDuration: 13 weeksShift: 12 hours, daysEstimated Salary:$ salary will be based on 12 hour shifts and 36 hours per week , with a tax-free stipend amount to be...