Service Advisor

3 weeks ago


Carol Stream, United States Rush Enterprises Full time

The Service Advisor sells and schedules needed service work on commercial trucks and equipment for the dealership service department.

Rush Truck Centers opens the door to the world of opportunity. We are the largest network of commercial vehicle dealerships across the US representing truck and bus manufacturers. Our franchises include Peterbilt, International, Hino, Isuzu, Ford, IC Bus and Blue Bird. We offer a rewarding career as a leader in the transportation industry. Grow with us as we continue to expand our network of locations and services.

Responsibilities:

* Gather customer complaint details and expectations.
* Perform vehicle walk around inspection, verify vehicle information.
* Connect to J-Pro and perform on the spot vehicle diagnostics. Print report. Refer to service history (IE:SIR), recommend additional needed service.
* Advise customers on the care of their vehicles and the value of maintaining their vehicles in accordance with manufacturer's specifications.
* Write up customer's vehicle problems accurately and clearly on a service input card, verify customer information. Obtain customer's signature.
* Establish "promised time" based on shop workflow, communicate with foreman.
* Establish customer's method of payment. Obtain credit approval, if necessary.
* Create repair order in the business system, create repair order file and secure service input card with customer signatures in standardized repair order jacket.
* Check on progress of repair throughout the day. Contact customers regarding any changes in the estimate or promised time, explains cost and time requirements in detail, and gets proper authorization before any additional repairs are performed.

Benefits:

* We offer exceptional compensation and benefits, 401K and stock purchase, incentives for performance, training, and opportunity for advancement - all in a culture that appreciates and rewards excellence, a positive attitude and integrity.

Basic Qualifications:

* High school diploma or general education degree (GED).
* One year service experience; or equivalent experience and/or education.
* Appropriate manufacturer training.
* Valid CDL license.
* Driving record that will allow insurability by the company's carrier.

Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled

This job posting does not state or imply that these are the only duties to be performed by this employee. The employee will be required to follow any other instructions and to perform any other duties requested by their leader.

Minimum Pay Rate

USD $50,000.00/Yr.

Maximum Pay Rate

USD $55,000.00/Yr.



  • Carol Stream, United States Semper Solr Full time

    No experience needed THIS IS NOT A REMOTE POSITION Semper SolR, a veteran-owned solar company is seeking a Customer Service Advisor to join our dedicated team. As a Customer Service Associate, you will play a crucial role in providing exceptional support to our potential customers on the incentives they are entitled in the state for going solar,...

  • Service Technician

    2 days ago


    Carol Stream, United States Hawk Ford of Carol Stream Full time

    **Hawk Ford of Saint Charles** is a dynamic and rapidly growing automotive group with multiple dealership locations across Illinois. As an **Automotive Technician** (Journeyman) you will quickly and efficiently perform routine maintenance and identify the cause of breakdowns and repair them using the most optimal solutions. Automotive Technicians in our...

  • Service Technician

    1 day ago


    Carol Stream, United States Hawk Ford of Carol Stream Full time

    Job DescriptionJob DescriptionHawk Ford of Saint Charles is a dynamic and rapidly growing automotive group with multiple dealership locations across Illinois. As an Automotive Technician (Journeyman) you will quickly and efficiently perform routine maintenance and identify the cause of breakdowns and repair them using the most optimal solutions....

  • Service Director

    7 days ago


    Carol Stream, United States Illinois Tool Works Full time

    Want to work for a company who protect the consumer whilst also having a highly commercial focus? ‘We Keep Food Safe’ from physical contaminants, saving lives and reducing waste. LOMA SYSTEMS is a premium worldwide manufacturer of inspection equipment, used to identify contaminants and product defects in the food and pharmaceutical industries. LOMA...


  • Carol Stream, United States HARTING Technology Group Full time

    Join HARTING! A leader in connectivity products and custom solutions….. We are seeking a Vice President of Customer Success (hybrid, based in Elgin, Illinois) to shape the vision for Customer Success together with the Management team and implementing cross departmental strategies and activities to improve customer centricity, satisfaction and experience...


  • Carol Stream, United States Primient Full time

    Sr. Analyst, Direct Tax Schaumburg, IL Ready for a Finance career with more impact ? Join a market leader in ingredient manufacturing that is poised for a new era of success. ABOUT PRIMIENT Established yet entrepreneurial: Primient is an industry leader with proven products, six manufacturing plants, 1500+ employees and deep roots in corn wet milling....


  • Carol Stream, United States Marmon Foodservice Technologies Full time

    About the JobThough you may not know us by name, you’ve most likely enjoyed meals and refreshments supported by our industry-leading brand portfolio. For decades, we’ve designed and manufactured food service equipment for some of the world’s biggest, most recognized consumer brands. We are driven to innovate with a clear purpose in mind: to enhance the...


  • Valley Stream, United States Citizens Financial Group, Inc. Full time

    At Citizens, tailored advice, personalized experiences, and innovative ideas, products, and solutions, are central to helping clients navigate changing circumstances. In this role, youll deepen relationships with your clients by collaborating with p Relationship Manager, Client Relations, Relationship, Manager, Private, Financial Advisor, Business Services

  • Legal Assistant

    1 week ago


    Valley Stream, United States Oath Law Full time

    Help more people than you can ever imagine. If you have high attention to detail, are hardworking, and want to work with an amazing team of like minded people changing the world, we'll show you how.At Oath we believe that we all get one short life and that you should make the most of it. We help our clients prioritize their lives through estate and financial...

  • Legal Assistant

    1 week ago


    Valley Stream, United States Oath Law Full time

    Help more people than you can ever imagine. If you have high attention to detail, are hardworking, and want to work with an amazing team of like minded people changing the world, we'll show you how.At Oath we believe that we all get one short life and that you should make the most of it. We help our clients prioritize their lives through estate and financial...