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Customer Service Advisor

4 months ago

Carol Stream, United States Semper Solr Full time

No experience needed THIS IS NOT A REMOTE POSITION Semper SolR, a veteran-owned solar company is seeking a Customer Service Advisor to join our dedicated team. As a Customer Service Associate, you will play a crucial role in providing exceptional support to our potential customers on the incentives they are entitled in the state for going solar, ensuring their satisfaction, and building strong relationships face to face. You will have the opportunity to showcase your problem-solving skills and attention to detail while delivering top-notch service. We stay very truthful to our vision and mission. Our core values are very important. Responsibilities: • Respond to customer inquiries in a face-to-face manner, ensuring customer satisfaction. • Provide accurate and up-to-date information about products, services, and government incentives. • Maintain customer records and update databases with relevant information. • Educate customers face-to-face on renewable energy. • Meet with the team to come up with new ideas. Qualifications: • Excellent verbal and written communication skills. • Strong problem-solving and decision-making abilities. • Ability to multitask and prioritize tasks effectively. • High school diploma; some college is a plus. About Company: Veteran-owned company assists our community and homeowners in choosing an efficient and affordable solar system that best meets their needs and provides sustainable energy for our community. We believe that solar power should be accessible to everyone and we specialize in providing financing options that help homeowners save on their monthly bills immediately. Why you'll love it here: Accelerated Advancement opportunitiesCompetitive compensation plansVeteran Owned CompanyTop priority, awesome team culture