Certified Nurse Assistant

2 weeks ago

Edinburg, United States DHR Health Full time
POSITION EDUCATION/QUALIFICATIONS:
• Graduate from an accredited C.N.A or PCT program
• Current CNA or P.C.T certification required.
• Current BLS/CPR certification required.
• Willingness to be crossed trained to other areas.
• Must be able to be sensitive to cultural and bilingual issues.
• Good written and verbal communication skills required.
• Ability to read, write and speak English required
• Ability to communicate clearly and concisely with all levels of nursing, administration, and physicians
• Prefer hospital experience

JOB KNOWLEDGE/EXPERIENCE:
• One (1) year continuous experience preferred.
• Exhibits tact, enthusiasm, and patience.
• Must be sensitive to cultural and bilingual issues.
• Exhibits tact, enthusiasm, and patience.
• Must have excellent customer service skills.
• High degree of competency/experience in general.
• Requires good communication and organizational skills.
• Requires reasoning ability and good independent judgment.

POSITION RESPONSIBILITES:
• Promotes the facility mission, vision and values by effectively communicating them to others.
• Considers mission, vision and values in developing services, standards and practices
• Ensure that care is delivered to each patient in accordance with their scope of practice.
• Takes vital signs and is able to recognize abnormal values and report to licensed staff in a timely manner.
• Supports and promotes excellence in customer/guest relations.
• Assists all patients, family members/significant others, physicians, visitors and employees in a friendly manner
• Introduces self and uses caring, thoughtful words either in person or on the telephone.
• Demonstrates ethical and appropriate behavior for clinical environment to include, but not limited to, dignity, patient's rights and privacy, and the maintenance of confidentiality of patient information.
• Demonstrates caring. If unable to assist an individual in needs, offers to find someone who can.
• Demonstrates proper telephone etiquette. If transferring a telephone call, announces the caller and briefly explains the situation before ending the transfer.
• Always makes eye contact when speaking with patients, family member or significant others, visitors, employees, etc.
• Knocks before entering a room or office.
• Addresses all individuals courteously.
• Keeps voice down; does not shout or use improper language.
• Responds to all inquiries promptly and courteously.
• Works together in the spirit of teamwork.
• Shares information so that the people who need to be aware of the facts are informed.
• Uses resources in an efficient and cost effective manner.
• Performs other duties as assigned

LINES OF REPSONSIBILITES:

(Chain-of-command) Registered Nurse → 2. Charge Nurse) → 3. Director

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