Service Advisor

3 weeks ago

Cleveland, United States Martin Chevrolet Buick GMC Full time
Reports to: Service Manager The service advisor accepts vehicles for service from customers, documenting the malfunctions. As shop foreman, he/she supervises the repairs performed on customer vehicles by the service technicians.


Qualifications

Licenses

Driver's License

Other Licenses


Specialized

Previous experience as an auto dealership Service Advisor


Other

Ability to read and comprehend instructions and information.

Professional personal appearance.

Excellent communication skills.

Ability to meet company's production and quality standards.

Aptitude for working directly with customers Good written and oral communication skills Ability to move quickly around shop area to confer with employees and customers.


Physical Requirements

Surroundings

move throughout the company facility for most of the shift.

spend time indoors in air-conditioned areas.


Sitting

on a regular basis


Standing

on a regular basis


Walking

on a regular basis


Bending, twisting and/or stooping

on a regular basis


Kneeling and/or Squatting

on a regular basis


Lifting

over 50 lbs

infrequently


Reaching and/or lifting overhead

on a regular basis


Climbing

stairs

ladders


Repetitive hand/finger movement

on a regular basis


Grasping/grabbing with hands

on a regular basis


Pushing and Pulling

on a regular basis


Expectations

General Expectations

Devote himself/herself to insuring satisfaction to customers.

Determine management, production and quality requirements by asking questions and listening.

Attend company meetings as required.

Maintain a follow-up system that encourages follow through with assigned projects.

Establish personal performance goals that are consistent with company standards of productivity and devise a strategy to meet those goals.

Review and analyze actions at the end of each day, week, month, and year to determine how to better utilize time and plans more effectively.

Understand the terminology of the business and keep abreast of technology changes in products and services.

Know and understand the federal, state and local requirements which govern the company’s business.

Follow lawful directions from supervisors.

Understand and follow work rules and procedures.

Participate in performance management.

Interact well with others and be a positive influence on employee morale.

Uphold the company’s non-disclosure and confidentiality policies and agreements.

Work evening, weekend and holiday work hours as required.


Job-Specific Expectations

Schedule appointments with customers.

Greet customers on the service drive.

Write estimates and get approval from customers.

Write repair orders, giving a clear description of the problems.

Sell customers on needed service to their vehicles.

Dispatch repairs with clear instructions.

Make sure parts are ordered.

Explain repairs to customers.

Flag repair orders.

Meet with claims adjusters.

Keep customers informed as to expected time of completion.

Deliver completed vehicles to customers.

Help answer service direct phone lines.

Maintain membership in Chevrolet Council of Professional Service Advisors.

Working conditions: The service advisor must have the ability to move quickly to the customer's cars and inspect the vehicle to document problems. He or she moves throughout the dealership during the day, including service offices and shop, service drive, cashier window, main office, and parts department.

NOTE: This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts, or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed when circumstances change (e.g., emergencies, changes in personnel, workload, rush jobs, or technological developments).

  • Toyota Service Advisor

    2 weeks ago

    Cleveland, United States Martin Automotive Group Full time

    Martin Automotive Group is searching for a Service Advisor to join our team at our Toyota Cleveland Heights location! We believe our continued success and future growth is attributed to our employees. Responsibilities: * Greet customers promptly * Obtain customer and vehicle information * Clearly report all vehicle symptoms as described by the customer *...

  • Service Advisor

    1 day ago

    Cleveland, United States Martin Chevrolet Buick GMC Full time

    Reports to: Service Manager The service advisor accepts vehicles for service from customers, documenting the malfunctions. As shop foreman, he/she supervises the repairs performed on customer vehicles by the service technicians. QualificationsLicenses Driver's License Other Licenses Specialized Previous experience as an auto dealership Service Advisor ...

  • Toyota Service Advisor

    4 weeks ago

    Cleveland, United States Martin Automotive Group Full time

    Job DescriptionJob DescriptionMartin Automotive Group is searching for a Service Advisor to join our team at our Toyota Cleveland Heights location! We believe our continued success and future growth is attributed to our employees.Responsibilities: Greet customers promptlyObtain customer and vehicle informationClearly report all vehicle symptoms as described...

  • Toyota Service Advisor

    1 day ago

    Cleveland, United States Martin Automotive Group Inc. Full time

    Martin Automotive Group is searching for a Service Advisor to join our team at our Toyota Cleveland Heights location! We believe our continued success and future growth is attributed to our employees. Responsibilities: Greet customers promptly Obtain customer and vehicle information Clearly report all vehicle symptoms as described by the customer Determine...

  • Experienced Service Advisor

    1 day ago

    Cleveland, United States Martin Chevrolet Buick GMC Full time

    Reports to: Service Manager The service advisor accepts vehicles for service from customers, documenting the malfunctions. As shop foreman, he/she supervises the repairs performed on customer vehicles by the service technicians. QUALIFICATIONS LICENSES Driver's License Other Licenses SPECIALIZED Previous experience as an auto dealership Service...

  • Block Advisors Tax Advisor

    3 days ago

    Cleveland, United States H&R Block Full time

    **499032BR** **Title:** Block Advisors Tax Advisor **Our Company** **:** At H&R Block, we believe in the power of people helping people. Our defining Purpose is to provide help and inspire confidence in our clients, associates, and communities everywhere. We also believe in a connected culture, valuing diversity and inclusion and making everyone feel like...

  • Financial Advisor

    4 days ago

    Cleveland, United States Peak Wealth Solutions Full time

    Peak Wealth Solutions is seeking a Financial Advisor to join our growing team and support our existing Advisors and clients. As we continue to grow and experience is gained, we expect this Advisor to step into a lead Financial Advisor responsible for leading client relationships. Responsibilities Strategize on wealth management techniques and client...

  • Financial Advisor

    2 weeks ago

    Cleveland, United States Peak Wealth Solutions Full time

    Peak Wealth Solutions is seeking a Financial Advisor to join our growing team and support our existing Advisors and clients. As we continue to grow and experience is gained, we expect this Advisor to step into a lead Financial Advisor responsible for leading client relationships. Responsibilities ·        Strategize on wealth management techniques...

  • Financial Advisor

    2 weeks ago

    Cleveland, United States Peak Wealth Solutions Full time

    Peak Wealth Solutions is seeking a Financial Advisor to join our growing team and support our existing Advisors and clients. As we continue to grow and experience is gained, we expect this Advisor to step into a lead Financial Advisor responsible for leading client relationships. Responsibilities ·        Strategize on wealth management techniques...

  • Financial Advisor

    6 days ago

    Cleveland, United States Peak Wealth Solutions Full time

    Peak Wealth Solutions is seeking a Financial Advisor to join our growing team and support our existing Advisors and clients. As we continue to grow and experience is gained, we expect this Advisor to step into a lead Financial Advisor responsible for leading client relationships. Responsibilities ·        Strategize on wealth management techniques...

  • Career Services Advisor

    7 days ago

    Cleveland, United States Shorelight Full time

    Description About Us Cleveland State Global is a joint collaboration between Cleveland State University and Shorelight. The mission of the program is to immerse first-year international students in the academic and cultural life of the university, help them integrate into campus life, and provide the support that increases their academic success and...

  • Voya Cleveland Financial Advisor

    4 weeks ago

    Cleveland, United States Voya Financial Advisors Full time

    Job DescriptionJob DescriptionVoya Financial Advisors, Inc., a leading Independent broker-dealer in the defined contribution & defined benefit business, is currently seeking a dynamic and motivated Financial Advisor to join our Cleveland team of advisors, on-site. The team is dedicated to providing financial service and enrollment support to the employees of...

  • Academic Advisor

    7 days ago

    Cleveland, Ohio, United States Cleveland State University Full time

    Posting Details Posting DetailsBusiness TitleAcademic AdvisorPosting CategoryAdministrative and ProfessionalSalary Grade05Salary PlanProfessional Staff – SEIUHiring Range /Pay RateDepartmentStudent SupportDepartment DescriptionPosition LocationMain CampusFTE1.00Job SummaryAs an academic advisor assigned to work under federal guidelines on the TRIO/SSS...

  • Wealth Advisor

    3 weeks ago

    Cleveland, United States Gertsburg Licata Co., LPA Full time

    Seeking an experienced and self-motivated Wealth Advisor / Retirement Plan Services Manager in Brecksville, Ohio! Your standout opportunity: Realize your important career growth goals when you join our leading Northeast Ohio wealth management and investment firm focused on making a difference in the lives of our team members, associates and clients. You’ll...

  • Service Advisor

    1 week ago

    Cleveland, United States Crash Champions Full time

    Job DescriptionJob Descriptionb"Champions Do MoreAt Crash Champions, We Believe the Difference is Trust. Crash Champions is the one of the fastest growing and most exciting brands in the collision repair industry. The company is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S., serving customers and...

  • Service Advisor

    2 weeks ago

    Cleveland, United States Crash Champions Full time

    Job DescriptionJob Descriptionb"Champions Do MoreAt Crash Champions, We Believe the Difference is Trust. Crash Champions is the one of the fastest growing and most exciting brands in the collision repair industry. The company is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S., serving customers and...

  • Senior Client Advisor

    3 weeks ago

    Cleveland, United States First Commonwealth Bank Full time

    As a Senior Client Advisor with First Commonwealth Insurance Agency, you are responsible for the retention of a book of business by providing highly professional sales support and client service to fully insured and/or self-funded clients while becoming the primary consultant and relationship manager of the Agency's premiere Benefits Consulting customers....

  • Destination Graduation Advisor

    3 weeks ago

    Cleveland, Ohio, United States Delta State University Full time

    Job Title Destination Graduation AdvisorWorking Title AdvisorPosition Type StaffDepartment Student Success CenterPosting Number Full or Part Time Full TimeBenefit Eligible YesIf Other, Please Explain:Tenure/Non-Tenure Track Non-Tenure TrackSalary Basis 12 monthIf Other, Please Explain:Position Summary InformationResponsibilitiesServe as an academic...

  • International Student and Scholar Visa Advisor

    2 weeks ago

    Cleveland, United States Case Western Reserve University Full time

    Job Description POSITION OBJECTIVE Working under general direction, the International Student and Scholar Visa Advisor advises and assists the Case Western Reserve international population, primarily in F, J, and H visa status, regarding all non-immigrant visa compliance issues. The visa advisor will assist and guide prospective and current international...

  • Adult and Youth Career Advisor

    5 days ago

    Cleveland, United States EDSI Solutions Full time

    Overview: Salary $40,000 year Do you have a passion for making a difference in someones life? Are you looking for an opportunity to use your skills, experience, and empathetic nature to work for a progressive, forward-thinking and family-owned company where creativity is encouraged? Are you goal driven? Then the Adult & Youth Career Advisor position is for...