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Member Health Assessor

4 months ago

Indianapolis, United States NA Full time
Member Health Assessor

Position Title: Member Health Assessor (Remote Work)

Location: Remote - Indiana

Expected Duration: 4 months Contract with possible extension.

Pay Rate: $16.50/hr on W2

Expected Start Date: 6/3/2024

Job Description:

Job Summary:

The Member Health Assessor engages with the member to establish an effective, professional relationship with primary responsibility to conduct their health risk assessment.

Qualifications:
  • Proficient with Microsoft Office, including Outlook, Word, and Excel
  • Sensitivity to and experience working within different cultures.
  • Good interpersonal skills
  • Ability to work independently and within a team environment.
  • Ability to identify problems and opportunities and communicate to management.
  • Developing knowledge of local, state & federal healthcare laws and regulations & all company policies regarding case management practices
  • Demonstrate compassion, support and collaboration with members and families.
  • Self-motivated and inquisitive
  • Comfort with asking pertinent questions.
  • Ability to work in a fast-paced environment.
  • Ability to demonstrate and promote ethical conduct.
  • Ability to develop positive relationships with all stakeholders.
  • Awareness of community & state support resources
  • Organized , detail-oriented and conflict resolution skills.
  • Ability to keep composure and professionalism during times of high emotional stress.
  • Ability to maintain confidentiality and act in the company's best interest.
  • Proven track record of demonstrating empathy and compassion for individuals.
  • Proven track record for improving processes to make things easier for those you have served.
  • High School Diploma or General Education Diploma (GED) is required.
  • Minimum of two (2) years of experience in either volunteer or paid position working in community settings with at risk populations providing coordination of services is preferred.

Duties and Responsibilities:
  • Participate in the Integrated Care Coordination Team as needed.
  • Coordinate logistics to support care plan goals and interventions - as needed to address immediate member concerns.
  • Verify eligibility, previous enrollment history, demographics, and current health status of each member prior to outreach.
  • Conduct assessments by gathering information from the member, family, provider, and other stakeholders, as directed by Member and/or their Legally authorized representative.
  • Contribute to the development and implementation of care plan and reporting information to the Care Coordinator based on assessment outcomes, when needed.
  • Assist with the provision of health education, wellness materials and coaching ,as appropriate.
  • Maintain appropriate documentation within protocols and guidelines of the Care Management program.
  • Starts each intervention with members wondering, "What does the world look like for this person, and how can I meet him or her where they are? What are his or her unique needs, and how can CareSource help?" In each interaction, the employee will aspire to help the member to feel informed, empowered, and supported by CareSource.
  • Looks for ways to improve the process to make the members experience with CareSource easier and streamlines time to complete the assessment and follow-up.
  • Perform any other job duties as requested.
Benefits:

BCforward offers all eligible employees a comprehensive benefits package including, but not limited to major medical, HSA, dental, vision, employer-provided group life, voluntary life insurance, short-term disability, long-term disability, and 401k.

About BCforward:

Founded in 1998 on the idea that industry leaders needed a professional service, and workforce management expert, to fuel the development and execution of core business and technology strategies, BCforward is a Black-owned firm providing unique solutions supporting value capture and digital product delivery needs for organizations around the world. Headquartered in Indianapolis, IN with an Offshore Development Center in Hyderabad, India, BCforward's 6,000 consultants support more than 225 clients globally.

BCforward champions the power of human potential to help companies transform, accelerate, and scale. Guided by our core values of People-Centric, Optimism, Excellence, Diversity, and Accountability, our professionals have helped our clients achieve their strategic goals for more than 25 years. Our strong culture and clear values have enabled BCforward to become a market leader and best in class place to work.

BCforward is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against based on disability.

To learn more about how BCforward collects and uses personal information as part of the recruiting process, view our Privacy Notice and CCPA Addendum. As part of the recruitment process, we may ask for you to disclose and provide us with various categories of personal information, including identifiers, professional information, commercial information, education information, and other related information. BCforward will only use this information to complete the recruitment process.

This posting is not an offer of employment. All applicants applying for positions in the United States must be legally authorized to work in the United States. The submission of intentionally false or fraudulent information in response to this posting may render the applicant ineligible for the position. Any subsequent offer of employment will be considered employment at-will regardless of the anticipated assignment duration.

Interested candidates please send resume in Word format to Please reference job code 222625 when responding to this ad.

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Job Snapshot

Employee Type
Contractor

Location
Indianapolis, IN (Onsite)

Job Type
Admin - Clerical

Experience
Not Specified

Date Posted
05/17/2024