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Clinical QA Analyst

4 months ago

New York, United States Writer Full time
About Writer

AI your people will love. That's our vision, and it contains multitudes :-)

AI

your people

will love.

We're filling a big need for generative AI built ground-up for the needs of enterprises and embraced by their teams. As generative AI became a board-level initiative almost overnight for most enterprises, our market matured dramatically and we benefit from that tailwind. Our product is highly differentiated, our roadmap is transformative, and our customers are happy and vocal.

We are seeking a highly motivated and detail-oriented Clinical Quality Assurance Analyst to join our dynamic team. As a Clinical Quality Assurance Analyst, you'll play a crucial role in ensuring the highest standards of quality and compliance in the development and implementation of our healthcare applications. Your expertise and attention to detail will contribute to the overall success of our organization in delivering safe and effective healthcare solutions to our Enterprise customers.

Initial Responsibilities:
  • Conduct comprehensive reviews of the outputs of our clinical applications (usually forms of medical record summaries or decision supports), assessing them for accuracy and quality of medical language
  • Collaborate with our Customer Operations and Healthcare Industry leaders to develop and implement quality assurance processes and procedures
  • Guide our technical and customer support teams in how to develop and implement applications in customer clinical workflows

Eventual potential responsibilities:
  • Monitor and track quality metrics, generating reports and presenting findings to management
  • Provide training and support to customer support teams on quality assurance processes and procedures

Requirements:
  • Bachelor's degree in a relevant field (Pharmacy, Nursing, or a related discipline). Advanced degree preferred
  • Minimum of 2 years of experience in quality assurance, including chart review within healthcare or the pharmaceutical industry
  • Excellent attention to detail and ability to analyze complex data and documentation
  • Strong problem-solving and critical-thinking skills
  • Effective communication and interpersonal skills, with the ability to collaborate with cross-functional teams
  • Proficient in Gsuite, Slack, Zoom
  • Certification in quality assurance (e.g., Certified Quality Auditor, Certified Quality Manager) is a plus

Curious to learn more about who we are and how we operate? Visit us here

Benefits

Benefits & perks
  • Generous PTO, plus company holidays
  • Medical, dental, and vision coverage for you and your family
  • Paid parental leave for all parents (12 weeks)
  • Fertility and family planning support
  • Early-detection cancer testing through Galleri
  • Flexible spending account and dependent FSA options
  • Health savings account for eligible plans with company contribution
  • Annual work-life stipends for:
    • Home office setup, cell phone, internet
    • Wellness stipend for gym, massage/chiropractor, personal training, etc.
    • Learning and development stipend
  • Company-wide off-sites and team off-sites
  • Competitive compensation, company stock options and 401k

Writer is an equal opportunity employer and is committed to diversity. We don't make hiring or employment decisions based on race, color, religion, creed, gender, national origin, age, disability, veteran status, marital status, pregnancy, sex, gender expression or identity, sexual orientation, citizenship, or any other basis protected by applicable local, state or federal law. Under the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.