Front Desk Agent
3 weeks ago
Highgate is a premier real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in U.S. gateway markets including New York, Boston, Miami, San Francisco and Honolulu, with a rapidly expanding presence in Europe, Latin America, and the Caribbean. Highgate’s portfolio of global properties represents an aggregate asset value exceeding $20B and generates over $5B in cumulative revenues. The company provides expert guidance through all stages of the hospitality property cycle, from planning and development through recapitalization or disposition. Highgate also has the creativity and bandwidth to develop bespoke hotel brands and utilizes industry-leading proprietary revenue management tools that identify and predict evolving market dynamics to drive out performance and maximize asset value. With an executive team consisting of some of the industry’s most experienced hotel management leaders, the company is a trusted partner for top ownership groups and major hotel brands. Highgate maintains corporate offices in London, New York, Dallas, and Seattle.
Courtyard Roseville
1920 Taylor RoadRoseville, CA 95661The Front Office Agent is responsible for providing attentive, courteous and efficient service to all guests during check-in, throughout their stay, and at checkout, while maximizing room revenue and occupancy.
- Answer inquires from guests regarding restaurants, transportation, entertainment, etc.
- Follow all cash handling and credit policies.
- Be aware of all rates, packages and special promotions as listed in the Red Book.
- Be familiar with all in-house groups.
- Be aware of closed out and restricted dates.
- Obtain all necessary information when taking room reservations and follow the rate-quoting scenario.
- Be familiar with hospitality terminology.
- Have knowledge of emergency procedures and assist as needed.
- Handle check-ins and checkouts in a friendly, efficient and courteous manner.
- Use proper two-way radio etiquette at all times when communicating with other employees.
- Fully comprehend and be able to operate all relevant aspects of the Front Desk computer system.
- Be able to perform and complete all tasks and duties on the shift checklist in a timely and efficient manner.
- Be able to complete a bucket check, room rate verification report, and housekeeping report.
- Balance and prepare individual paperwork for closing of shift according to hotel standards.
- Maintain and market promotions and guest programs.
- Maintain a clean work area.
- Assist guests with safe deposit boxes.
- College course work in related field helpful.
- Experience in a hotel or a related field preferred.
- High School diploma or equivalent required.
- Computer experience required.
- Customer Services experience preferred.
- Maintain a warm and friendly demeanor at all times.
- Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner.
- Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests.
- Must be able to multitask and prioritize departmental functions to meet deadlines.
- Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner.
- Maintain regular attendance in compliance with Highgate Hotel Standards, as required by scheduling, which will vary according to the needs of the hotel.
- Maintain high standards of personal appearance and grooming, which includes wearing the proper uniform and nametag.
- Comply with Highgate Hotel Standards and regulations to encourage safe and efficient hotel operations.
- Maximize efforts towards productivity, identify problem areas and assist in implementing solutions.
- Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary.
- Must be able to understand and apply complex information, data, etc. from various sources to meet appropriate objectives.
- Must be able to cross-train in other hotel related areas.
- Must be able to maintain confidentiality of information.
- Must be able to show initiative, including anticipating guest or operational needs.
- Perform other duties as requested by management.
Pay $17-$18 an hours depending on experience
-
Front Desk Agent
2 weeks ago
Roseville, United States Tharaldson Hospitality Full timeGuest Service Agent/Front Desk Agent Do you have a genuine warmth and helpful nature? Do you understand the importance of a great first impression? Do you enjoy making others smile? We are hiring for a Guest Service Agent/Front Desk Agent! What We Offer: Career advancement opportunities Employee discounts Competitive pay Flexible work schedule...
-
Front Desk Agent
4 weeks ago
Roseville, United States Roseville Home2 Suites by Hilton Full timeJob DescriptionJob DescriptionGuest Service Agent/Front Desk Agent Do you have a genuine warmth and helpful nature? Do you understand the importance of a great first impression? Do you enjoy making others smile? We are hiring for a Guest Service Agent/Front Desk Agent! What We Offer: Career advancement opportunitiesEmployee discountsCompetitive payFlexible...
-
Front Desk Coordinator
3 weeks ago
Roseville, United States Walser Automotive Group, LLC Full timeWalser Automotive Group is a company of car people. We sell them. We service them and so much more. It's our livelihood and our passion. We're also a company of people who love people. We show that through progressive, family-focused benefits and per Front Desk, Coordinator, Hotel
-
Front Desk Receptionist
4 weeks ago
Roseville, United States San Pablo Petro Inc Full timeJob DescriptionJob DescriptionLooking for a Front Desk Receptionist for the weekends at Justin's Car Wash.Responsibilities:1.Greeting customers2.Running transactions on Cash Register3.Knowledge of Menu4.Money Management5.Opening and closing of the Car Wash LobbyRequirements:1.No experience necessary2.Knowledge of cash register (running transactions)Age...
-
Guest Service Representative
2 weeks ago
Roseville, United States TPI Hospitality Full timeCourtyard by Marriott, Roseville, MN Full-Time/ Salary: $16/hr to $17.50/hr Shifts: 3 pm to 11 pm We are a highly-regarded and newly remodeled property in our area. We're looking for a positive and professional hotel front desk agent to deliver an e Guest Service, Representative, Guest, Service, Hospitality, Retail, Hotel
-
Front Desk Receptionist
4 weeks ago
Roseville, United States National Vision Full timeJob Description What would you do? – The Specifics Ensures high quality customer service while following all safety protocols. Ensures a smooth flow of customers through the store. Answers, screens, and forwards incoming phone calls in accordance with National Vision protocol. Processes and understands managed care plans while obtaining...
-
Front Desk Receptionist
4 days ago
Roseville, United States SM Financial Services Inc Full time**Responsibilities**_ - Provide a warm greeting and excellent customer service to every client; - Receive and send mail and packages; - Schedule appointments in the system for team members; - Efficiently handle multiple duties under pressure; - Order office supplies, maintain inventory, and stock supplies when received; - Verify that transactions are...
-
Housekeeper - Part-Time
1 month ago
Roseville, United States Red Roof Full time** Housekeeper - Part-Time** **Job Category****:** Inns - Hourly **Requisition Number****:** HOUSE02425 Showing 1 location **Job Details** **Description** Being one of our Housekeepers allows you work independently while still making our guests experiences incredible. The objective of cleaning isnt just to clean, but to create an environment full of...
-
Housekeeper - Part-Time
4 weeks ago
Roseville, United States Red Roof Full time** Housekeeper - Part-Time** **Job Category****:** Inns - Hourly **Requisition Number****:** HOUSE02425 Showing 1 location **Job Details** **Description** Being one of our Housekeepers allows you work independently while still making our guests experiences incredible. The objective of cleaning isnt just to clean, but to create an environment full of...
-
Housekeeper - Full-Time
1 month ago
Roseville, United States Red Roof Full time** Housekeeper - Full-Time** **Job Category****:** Inns - Hourly **Requisition Number****:** HOUSE02556 Showing 1 location **Job Details** **Description** Being one of our Housekeepers allows you work independently while still making our guests experiences incredible. The objective of cleaning isnt just to clean, but to create an environment full of...
-
Housekeeper - Full-Time
4 weeks ago
Roseville, United States Red Roof Full time** Housekeeper - Full-Time** **Job Category****:** Inns - Hourly **Requisition Number****:** HOUSE02556 Showing 1 location **Job Details** **Description** Being one of our Housekeepers allows you work independently while still making our guests experiences incredible. The objective of cleaning isnt just to clean, but to create an environment full of...
-
Travel CT Tech
6 days ago
Roseville, United States AlliedTravelCareers Full timeAlliedTravelCareers is working with Nurse First Travel Agency to find a qualified CT Tech in Roseville, California, 95661!Pay Information$2,559 per weekAbout The PositionNurse First Travel Agency isn`t named as such because we only work with nurses. It`s because our founder was a nurse before founding our company in 2017. Our founding beliefs that still...
-
Travel CT Tech
6 days ago
Roseville, United States AlliedTravelCareers Full timeAlliedTravelCareers is working with Nurse First Travel Agency to find a qualified CT Tech in Roseville, California, 95661!Pay Information$2,290 per weekAbout The PositionNurse First Travel Agency isn`t named as such because we only work with nurses. It`s because our founder was a nurse before founding our company in 2017. Our founding beliefs that still...
-
B2B Sales Executive
1 day ago
Roseville, United States WiZiX Technology Group, Inc Full timeJob DescriptionJob DescriptionWiZiX Technology Group, Inc. is a leading provider of office equipment & technology solutions in the Bay Area, Central/Northern California and Nevada.WiZiX is hiring a B2B Sales Representative for our Roseville sales team, and surrounding region.Our Sales Representatives are excited by the idea of getting out from behind a desk,...
-
Operations Manager
6 days ago
Roseville, United States Roseville Residence Inn by Marriott Full timeJob DescriptionJob DescriptionAre you ready to advance your career to the next level? Are you a passionate hospitality professional? How about Hands on, energetic, and driven? Tharaldson wants you!We provide a friendly, professional place to work and have fun, with opportunities for advancement and career growth. A strong company culture inspires staff to...