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Director Food

4 months ago


North Atlanta, United States Children's Healthcare of Atlanta Full time

Note: If you are CURRENTLY employed at Children's and/or have an active badge or network access, STOP here. Submit your application via Workday using the Career App (Find Jobs).

Work Shift

Day

Work Day(s)

Friday, Monday, Thursday, Tuesday, Wednesday

Shift Start Time

7:30 AM

Shift End Time

4:30 PM

Worker Sub-Type

Regular

Children's is one of the nation's leading children's hospitals. No matter the role, every member of our team is an essential part of our mission to make kids better today and healthier tomorrow. We're committed to putting you first, and that commitment is at the heart of our company culture: People first. Children always. Find your next career opportunity and make a difference doing what you love at Children's.

Job Description

Responsible for providing and maintaining organized and effective Food Service and Retail at all Children's hospital and Support Center locations while supporting the goals, mission, vision, and values of Children's Healthcare of Atlanta. Responsible for ensuring that all Food and Retail Service operations are effective, efficient, and in compliance with all regulatory agencies. To proactively support the efforts that ensure delivery of safe patient care and services and to promote a safe environment at Children's.

Experience

* Minimum of 5 years of experience in multi-department management.
* 7 years of experience in a service management and operations leadership capacity.
* 5 years of experience in service-related areas focusing on quality improvement and customer service excellence.
* Must have expertise in one or more of the following disciplines: Multi-Site food operations, Retail Services, Hospitality, Customer Service.

Preferred Qualifications

* Hospital or health care facility experience.

Education

* Bachelor's degree in business management, retail or other related field.

Certification Summary

* No professional certifications required.

Knowledge, Skills, and Abilities

* Must possess excellent communication, organization, and interpersonal skills.
* Demonstrates the following skills in accomplishing job duties and responsibilities: personal organization and time management, human relations and teamwork, personal adaptability, personal motivation, and listening.

Job Responsibilities

* Coordinates and manages the day-to-day operations of the Food Service group at all Hospital locations, including Arthur M. Blank.
* Coordinates and manages the day-to-day operations of the Food Service group at the Children's Support Center head office.
* Assists in development of and executes within the parameters set forth in the annual Facilities Services group.
* Leads the Managers and Supervisors across multiple shifts to ensure smooth 24/7/365 Food Service operations for all Hospitals.
* Ensures that department operations are effective, efficient, and delivered at the highest standard for quality.
* Manages the hospital food service environment to ensure appropriate regulatory compliance with all authorities having jurisdiction (AHJ), including but not limited to DOT, OSHA, CMMS, and TJC.
* Maintains a safe, enjoyable, and high-quality food service program for patients, visitors, and staff at all hospital locations, as well as the Support Center.
* Partners with Quality, Strong4Life, and Clinical Nutrition to ensure the highest levels of safety.
* Coordinates with the North Druid Hills Master Plan Team, Brasfield & Gorrie and J.E. Dunn for building readiness and turnover at Arthur M. Blank Hospital.
* Maintains third-party food service contracts at all hospitals, including Arthur M. Blank Hospital, and the Support Center.
* Focuses on patient satisfaction scores and patient satisfaction initiatives.

Children's Healthcare of Atlanta is an equal opportunity employer committed to providing equal employment opportunities to all qualified applicants and employees without regard to race, color, sex, religion, national origin, citizenship, age, veteran status, disability or any other characteristic covered by applicable law.

Primary Location Address

1571 Northeast Expy NE

Job Family

Director/Senior Director