Inpatient & Residential Treatment Liaison - Horizons - FT Days

3 weeks ago


Hutchinson, United States Hutchinson Regional Medical Center, Inc. Full time

The functions and responsibilities are to work with various departments within HMHC and outside agencies to divert consumers from inpatient or residential placement if possible. If a consumer is admitted to inpatient or residential services the responsibilities of the position include coordinating discharge and follow up from inpatient or residential treatment in order to decrease the likelihood of readmission.

Actively participates in outstanding customer service and accepts responsibility in maintaining relationships that are equally respectful to all.

ESSENTIAL FUNCTIONS:

* Be aware of which consumers of HMHC services are at risk for inpatient or residential placement.
* Work with departments of HMHC towards diverting consumers from inpatient/residential treatment if at all possible.
* Coordinating services within HMHC and within our service area communities in the effort to divert a hospitalization or residential placement or to coordinate services within HMHC and the consumer's community in order to decrease the likelihood of readmission.
* Follow consumer through diversion and/or follow up after release from hospitalization until the consumer is stabilized and the risk for admission or readmission has diminished.
* Maintain communication within HMHC and with community agencies regarding the at risk consumer - in person, via phone, and email.
* Participate in weekly/biweekly/quarterly meetings with hospitals and PRTF's to receive updates on consumers progress and discharge planning.
* Complete yearly Continued Stay Screens.
* Provide preadmission information to consumers scheduled to receive services.
* Relates with: Works closely with all staff of HMHC, especially staff providing direct services to consumers. Works particularly close with direct service staff in screening services and stabilization services.



REQUIRED BEHAVIORAL SKILLS:

* Integrity:
* A personal presence which is characterized by a sense of honesty and the willingness to do the right thing.
* The ability to role model and to promote the philosophy, mission, vision, goals and values of Hutchinson Regional Healthcare System


* Compassion:
* A personal presence which is characterized by a sense of caring that is reflected in a high level of empathy and customer service with all that we come in contact.
* Ability to manage conflict, consider other points of view, and offer alternative solutions without jeopardizing overall project direction and the ability to manage customer expectations.


* Accountability:
* Demonstrated track record of ownership of situations, projects and issues.
* Able to work autonomously and have a high degree of flexibility to adapt to changing projects, priorities and work volumes.


* Respect:
* Demonstrated ability to collaborate with a diverse population.
* Treat all internal and external customers with a positive, proactive service orientation.


* Excellence:
* Strong communication and presentation skills with a proven ability to influence and lead teams to conclusion/decision making.
* Proven ability to think strategically but also must be able to lead day-to-day tactical processes.
* Demonstrated ability to manage and provide coaching and leadership on complex projects.
* Must be able to lead and/or facilitate process improvement.



MINIMUM EDUCATION, KNOWLEDGE AND SKILLS REQUIRED:

* Good organization skills
* Proficient in Microsoft Office (Outlook, Word, Excel, PowerPoint, etc.)
* Education: Bachelor's degree in mental health related field or 4 years of experience in related field. Working knowledge of public mental health services in Kansas preferred.
* State required Targeted Case Management and Case Management trainings.

We offer competitive pay, a generous benefit package and a reason to be proud of what you do, every day.



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