Agent - Front Desk - Call Center

3 weeks ago


Las Vegas, United States Wynn Resorts Full time

Company Description

Job Description

The Guest Service Agent is responsible for answering incoming calls and directing appropriately.

Job Responsibilities:

* Documenting guest information on the reservation which may include in- house requests, billing inquiries and room maintenance calls
* Providing guests with various types of information regarding the property and its amenities/programs
* Listening and document information accurately while on calls
* Responding positively in difficult situations in a high call volume environment
* Maintaining a "can do" attitude and meeting individual and quality standards to achieve departmental/company performance goals

Qualifications

Job Requirements:

* Flexibility and ability to commit to business needs, including but not limited to, overtime and/or shift changes
* Ability to type a minimum of 30 w.p.m. with computer skills in Microsoft Word
* Minimum one (1) year Front Office and/or customer service/ACD Call Center experience required
* Opera trained preferred
* High School diploma or equivalent
* Strong written and oral communication skills
* Language skills additional to English desired but not required

Additional Information

Wynn Resorts is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Wynn Resorts does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.


  • Front Desk Agent

    1 month ago


    Las Vegas, United States Las Vegas Residence Inn Airport Full time

    Job DescriptionJob DescriptionGuest Service Agent/Front Desk Agent: PM Shift AvailableDo you have a genuine warmth and helpful nature? Do you understand the importance of a great first impression? Do you enjoy making others smile? We are hiring for a Guest Service Agent/Front Desk Agent! What We Offer: Career advancement opportunitiesEmployee...

  • Front Desk Agent

    4 weeks ago


    Las Vegas, United States PH 11 LLC Full time

    Job DescriptionJob DescriptionBenefits/PerksFlexible SchedulingCareer Advancement Opportunities Competitive CompensationJob SummaryWe are seeking a positive, friendly Front Desk Agent to provide exceptional service to our hotel guests. The Front Desk Agent will assist guests with the check-in and check-out processes, issue room keys, and process payments....

  • Front Desk Agent

    1 month ago


    Las Vegas, United States las vegas airport travelodge Full time

    Job DescriptionJob DescriptionBenefits:Company partiesFlexible schedulePaid time offTraining & developmentBenefits/PerksFlexible SchedulingCareer Advancement OpportunitiesCompetitive CompensationJob SummaryWe are seeking a positive, friendly Front Desk Agent to provide exceptional service to our hotel guests. The Front Desk Agent will assist guests with the...

  • Front Desk Agent

    3 weeks ago


    Las Vegas, United States Westgate Resorts Full time

    **Front Desk Agent** * 3000 Paradise Road, Las Vegas, NV * Full-time **Company Description** **ABOUT WESTGATE RESORTS** Westgate Resorts provides a diverse range of vacation experiences. From sandy beaches on the Atlantic Ocean to snow-covered Utah mountains, families can affordably experience the country's most desirable vacation destinations. A world...


  • Las Vegas, United States Highgate Hotels Full time

    The Front Office Agent is responsible for providing attentive, courteous and efficient service to all guests during check-in, throughout their stay, and at checkout, while maximizing room revenue and occupancy. Responsibilities Answer inquires from g Hotel, Front Desk, Agent, Office Agent, Operations

  • Front Desk Agent

    7 days ago


    Las Vegas, United States Donohoe Companies Full time

    Hampton Inn & Suites/Home2 Suites Las Vegas is always looking for the most qualified and experienced professionals in the industry. We invite you to view our current career opportunities and apply. Position Summary: Front desk agents assist with all aspects of guest services and present a positive impression of our hotels. They make room reservations,...


  • Las Vegas, United States Caesars Entertainment Full time

    As a Front Desk agent you will be responsible completing arrival and departure transactions for guests checking in/out of the hotel. Additionally, front desk agents are resources for all guest questions with an upbeat and positive attitude and is the Front Desk, Agent, Lead, Reservations, Hotel

  • Front Desk Agent

    4 weeks ago


    Las Vegas, United States Golden Nugget Hotel & Casinos Full time

    Customer relations skills is a must, ability to maintain cash bank, telephone use, should be organized able to remember details, use computer and general office equipment. This position must also exhibit a high level of professional and personalized Front Desk, Agent

  • Front Desk

    4 weeks ago


    Las Vegas, United States Elevation Corporate Health Full time

    Job DescriptionJob DescriptionJOB SUMMARYResponsible for greeting all individuals as they enter the gym, enrolling new members, giving center tours, and providing excellent customer service at all times. Front Desk agents make our clients feel welcome and complete a variety of front desk tasks, such as taking phone calls, answering questions, handling...

  • Front Desk Agent

    7 days ago


    Las Vegas, United States JOBSITE HOSPITALITY LLC Full time

    Front Desk-United Brotherhood of Carpenters International Trainng Center The Guest Services is responsible for providing the highest quality of service to guests in an attentive, courteous, and efficient manner, by checking guests in and out of the hotel. They provide a welcomingattitude and are proficient in all service questions and requests. Other...


  • Las Vegas, United States EmployNV Youth Hub Full time

    **This is a Work Experience position available through EmployNV Youth Hub. All candidates will be considered after program eligibility is determined." Wekare Medical Center Rate: $15.00 Front Desk Receptionist at WeKare Medical Center As a Front Desk Receptionist at WeKare Medical Center, you will play a crucial role in providing exceptional customer...


  • Las Vegas, United States EmployNV Youth Hub Full time

    **This is a Work Experience position available through EmployNV Youth Hub. All candidates will be considered after program eligibility is determined." Wekare Medical Center Rate: $15.00 Front Desk Receptionist at WeKare Medical Center As a Front Desk Receptionist at WeKare Medical Center, you will play a crucial role in providing exceptional customer...

  • Front Desk Agent

    3 weeks ago


    Las Vegas, United States Holiday Inn Express Las Vegas Full time

    Compensation Type: Hourly Highgate Hotels: Highgate is a premier real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in U.S. gateway markets including New York, Boston, Miami, San Francisco and Honolulu, with a rapidly expanding presence in Europe, Latin America, and the...

  • Front Desk Agent

    3 weeks ago


    Las Vegas, United States Courtyard Las Vegas Full time

    Compensation Type: Hourly Highgate Hotels: Highgate is a premier real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in U.S. gateway markets including New York, Boston, Miami, San Francisco and Honolulu, with a rapidly expanding presence in Europe, Latin America, and the...

  • Front Desk Agent

    7 days ago


    Las Vegas, United States Courtyard Las Vegas Full time

    Compensation Type Hourly Highgate Hotels Highgate is a premier real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in U.S. gateway markets including New York, Boston, Miami, San Francisco and Honolulu, with a rapidly expanding presence in Europe, Latin America, and the...

  • Call Center Agent

    7 days ago


    Las Vegas, United States Wynn Resorts Full time

    Company DescriptionJob Description The Reservations Sales & Marketing Agent responds to every guest inquiry professionally in a skilled, warm and engaging manner. Answering and efficiently handling or Directing incoming calls Maximizing opportunities to confirm room, dinner and show reservations sales Inputting room, restaurant and show reservations in the...

  • Call Center Agent

    4 weeks ago


    Las Vegas, United States Wynn Resorts Full time

    Company DescriptionJob Description The Reservations Sales & Marketing Agent responds to every guest inquiry professionally in a skilled, warm and engaging manner. Answering and efficiently handling or Directing incoming calls Maximizing opportunities to confirm room, dinner and show reservations sales Inputting room, restaurant and show reservations in the...


  • Las Vegas, United States Apex Medical Services Full time

    Apex Medical Center is currently seeking a Medical Front Office Receptionist to join our team in Las Vegas, NV 89106. Who We Are: Apex Medical Center is a comprehensive practice and offers services beyond pain management. Patients from the greater Las Vegas area turn to the Apex Medical Center team for help with many different medical conditions, including...

  • Front Desk Agent

    4 weeks ago


    Las Vegas, Nevada, United States Golden Nugget Full time

    Overview: Front Desk Agent Customer relations skills is a must, ability to maintain cash bank, telephone use, should be organized able to remember details, use computer and general office equipment.    Responsibilities: Check in and out of hotel guests Answering guest inquiries and giving proper directions Maintaining guest mail, messages and...


  • Las Vegas, United States APEX MEDICAL LLC Full time

    Apex Medical Center is currently seeking a Medical Front Office Receptionist to join our team in Las Vegas, NV 89106.Who We Are:Apex Medical Center is a comprehensive practice and offers services beyond pain management. Patients from the greater Las Vegas area turn to the Apex Medical Center team for help with many different medical conditions, including...