Front Desk Agent

3 weeks ago

Las Vegas Nevada, United States Golden Nugget Full time
Overview:
Front Desk Agent

Customer relations skills is a must, ability to maintain cash bank, telephone use, should be organized able to remember details, use computer and general office equipment. 
 

Responsibilities:
Check in and out of hotel guests

Answering guest inquiries and giving proper directions

Maintaining guest mail, messages and packages

Cleaning and stocking work areas/transporting necessary supplies

Assist in developing and distributing housekeeping reports, special room assignments, coupon issuance

Processing room charges/posting room charges

Balancing clerk/cashier postings, cash and credit transactions

Use computer and other general office equipment

Interact with all other hotel departments

Assisting guests using safe deposit boxes

Filing registration cards, back-up and all related hotel reports and paper documents

Issuing keys

Perform other duties and responsibilities as requested.

Ability to meet or exceed department customer service standards

Demonstrate good sales techniques when dealing with possible sales situations

Qualifications:
Excellent analytical, problem solving, administrative, multi-tasking, organization and prioritization skills

Excellent interpersonal and communication skills (verbal and written), fluent English and articulate

Ability to work efficiently, independently and cohesively, consistently producing quality results

Computer literate in Microsoft Windows applications required; LMS experience preferred.

Minimum age requirement is 18

What we offer you:

Multiple benefit plans to suit your needs

Paid Time Off

401K

Opportunities for advancement

Positive and respectful work environment where diversity is valued

Generous employee discounts on dining, retail, amusements, and hotels

Community volunteer opportunities

Disclaimer:  The above information is intended as a high-level overview of the responsibilities and qualifications for the position and does not represent the full job description which will include all responsibilities, skills, duties, requirements, and working conditions associated with the job.  For more information or to see the full job description, contact the Human Resources department at the location in which you are applying.
 

Posted Salary Range:
USD $18.29 - USD $18.29 /Hr.

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