Front Desk Supervisor

3 weeks ago


Encinitas, United States Remington Full time
Job Description

What you will be doing

  • Ensure proper staffing levels of front office associates, including interviewing, hiring, supervising, training and scheduling front desk agents, front office supervisors, guest service aides/bell staff, concierge staff and PBX operators.
  • Have complete understanding of Front Office staff's roles and duties and be able to perform duties at any given time.
  • Accurately manage and operate the MICROS system at the front office, including all daily transactions and those which are not performed often.
  • Accurately check AM and PM discrepancy reports.
  • Communicate with Housekeeping and Engineering Departments regarding guest rooms, requests and maintenance requests/needs. Efficiently process guest requests to the appropriate departments
  • Greet and communicate cordially with guests, promptly and professionally checking them in and out of the hotel, answering questions, and assisting guests with needs.

Pay Rate: $19.00/HR

Location Description

133 Encinitas Blvd, Encinitas, California 92024

Stay at our Days Inn Encinitas Moonlight Beach hotel and enjoy a welcoming staff and warm rooms at a great rate. Free parking for your vehicle and a convenient location near I-5 make it easy to visit popular local attractions.Start your day off with a free light breakfast item together with your choice of coffee, tea and juice. Check in with work and home with our free WiFi before enjoying a swim in our outdoor pool.Head to LEGOLAND and splash down water slides, enjoy rides, and admire the astounding collection of LEGO sculptures. Just one mile from our hotel, Moonlight Beach is the ideal spot for swimming, surfing, fishing, or soaking up some sun. Try your luck on a horse race at Del Mar Racetrack. Experience the exotic animal exhibits at San Diego Zoo. Admire fascinating ocean life at SeaWorld San Diego.

Requirements

What we are looking for

  • Ability to calmly work with high demand and/or upset guests
  • High work ethic and self-initiative
  • May be required to work varying schedules to include nights, weekends, and holidays
  • Someone who enjoys working as and being part of a team that provides great experiences for our Guests

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