MedSpa Front Desk Associate

6 days ago

Encinitas, United States Annie Aesthetic Full time
Coastal Medical Aesthetics is looking for a skilled and organized medical front desk associate to join our team. The candidate will perform a combination of administrative and clinical tasks, and a key part of our overall client delivery team. As the first point of contact for most clients, the candidate will be responsible for creating a maintaining an environment where all clients feel welcomed, valued, and supported

FLSA Status: Non Exempt

Duties/Responsibilities:
  • Greeting clients professionally both in person and on the phone
  • Quickly answering or properly referring questions and issues
  • Optimizing provider schedules and client satisfaction with efficient scheduling
  • Notifying providers of client arrivals
  • Updating practice management software with appropriate client notes and client documentation
  • Verifying financial records and collecting patient charges with the practice management software
  • Supporting office inventory and equipment by anticipating supply needs and expediting supply orders
  • Checking-out clients and ensuring billing accuracy

Required Skills/Abilities:
  • Strong customer service orientation
  • Professional phone etiquette
  • Excellent organizational and interpersonal skills
  • Attention to detail
  • Flexible work schedule depending on clinic needs
  • Conflict resolution skills
  • Ability to multi-task and adapt to change
  • You're a team player
  • Access to reliable transportation for coverage at other office locations
  • Experience with Zenoti and GoHighLevel a plus

Additional Information:
  • Part-time position with full-time potential
  • Access to Allergan training and support as a top 1% nationwide account
  • Employee discounts on treatments and products
  • We currently have 4 San Diego locations (Encinitas, Del Mar, 4S Ranch, Carlsbad)

Our company takes pride in working hard but has created a fun, supportive, family-oriented environment. If you are a team player with a winning personality, we encourage you to apply. We look forward to hearing from you

Physical Requirements
  • Prolonged periods sitting at a desk and working on a computer
  • Must be able to lift up to 15 pounds at times

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