Customer Service Associate
1 week ago
The Customer Experience Specialist provides customer service that is above and beyond for customer satisfaction and retention creating a culture of empowerment for employees to provide excellent customer service. Responsible for first contact resolution and the customer interaction experience within the location. Immediately handles and resolves customer issues at the counter and returns with the highest level of hospitality and professionalism. Serves at the primary Net Promoter Score (NPS) liaison for the management team, updating and communicating on all performance actions and decisions related to Net Promoter Score. Analyzing NPS results to determine cause and execute on plans to improve guest satisfaction. Improves service by communicating and assisting employees to understand customer needs, providing guidance, feedback, and individual coaching when needed. Ensures that all corporate policies and procedures are administered and followed by all staff.
Qualifications:
3+ years of demonstrated experience in customer service, with experience in operations and sales. Rental car experience a plus. Excellent customer service skills. Excellent oral and written communication skills. Excellent relationship building and leadership skills. Excellent problem-solving and decision-making skills
Apply today and shift your career into drive for tomorrow
Wage: $15.00
Benefits and Perks:
Not only do you get to be part of an organization where you Drive your Potential, Power your Passion Below are a few perks and discounts:
* Up to 40% off the base rate of any standard Hertz rental
* Medical, Dental & Vision plan options
* Retirement programs, including 401(k) employer matching
* Paid Parental Leave & Adoption Assistance
* Employee Assistance Program for employees & family
* Educational Reimbursement & Discounts
* Voluntary Insurance Programs - Pet, Legal/Identity Theft, Critical Illness
* Perks & Discounts -Theme Park Tickets, Gym Discounts & more
-
Customer Service Associate
1 week ago
Shreveport, United States KnitWell Full timeAs a Sales Associate, you are the ultimate brand ambassador. You create authentic connections with customers and guide their shopping journey by offering personalized styling recommendations. You help keep the store looking beautiful by ensuring merc Customer Service, Associate, Sales Associate, Customer Experience, Service, Retail
-
Customer Service Associate
3 months ago
Shreveport, United States KnitWell Group Full timeAs a Sales Associate, you are the ultimate brand ambassador. You create authentic connections with customers and guide their shopping journey by offering personalized styling recommendations. You help keep the store looking beautiful by ensuring merc Customer Service, Associate, Sales Associate, Customer Experience, Service, Retail
-
Customer Service Associate
1 week ago
Shreveport, United States Knitwell Group Full timeAbout usLOFT creates modern, feminine, versatile clothing for women with one common style goal: to look and feel confident wherever the day takes them. We empower women to find their authentic self-expression because feeling like yourself is always in style.Here at LOFT, we're busy styling the careers and supporting the lives of everyday optimists just like...
-
Customer Service Associate
6 months ago
Shreveport, United States Ascena Retail Group Full timeAbout us LOFT creates modern, feminine, versatile clothing for women with one common style goal: to look and feel confident wherever the day takes them. We empower women to find their authentic self-expression because feeling like yourself is always in style. Here at LOFT, we're busy styling the careers and supporting the lives of everyday optimists just...
-
Customer Service Sales Associate
2 months ago
Shreveport, United States The Hertz Corporation Full timeThe Customer Experience Specialist provides customer service that is above and beyond for customer satisfaction and retention creating a culture of empowerment for employees to provide excellent customer service. Responsible for first contact resolut Sales Associate, Customer Service, Customer Experience, Sales, Associate, Service, Retail, Automotive
-
Customer Service Representative
4 weeks ago
Shreveport, Louisiana, United States Veterans Canteen Service Full time**Competitive Pay and Benefits**At Veterans Canteen Service, we are seeking a dedicated and customer-focused Retail Sales Associate to join our team. The ideal candidate will provide exceptional service to our valued customers in a fast-paced retail environment.Key Responsibilities:Assist customers with purchases and resolve any issues in a timely and...
-
Customer Service Associate
4 weeks ago
Shreveport, United States Hertz Full timeJob Description The Customer Experience Specialist provides customer service that is above and beyond for customer satisfaction and retention creating a culture of empowerment for employees to provide excellent customer service. Responsible for first contact resolution and the customer interaction experience within the location. Immediately handles and...
-
Customer Service Associate
3 weeks ago
Shreveport, United States Teleperformance USA Full timeCategory : Customer Service/Support About TP Teleperformance is a global, digital business services company. We deliver the most advanced, digitally powered business services to help the world's best brands streamline their business in meaningful and sustainable ways. With more than 500,000 inspired and passionate people speaking more than 300 languages,...
-
Customer Service Associate
5 months ago
Shreveport, United States Teleperformance USA Full timeCategory : Customer Service/Support About TP Teleperformance is a global, digital business services company. We deliver the most advanced, digitally powered business services to help the world’s best brands streamline their business in meaningful and sustainable ways. With more than 500,000 inspired and passionate people speaking more than 300...
-
Customer Service Sales Associate
1 month ago
Shreveport, United States Hertz Full timeThe Customer Experience Specialist provides customer service that is above and beyond for customer satisfaction and retention creating a culture of empowerment for employees to provide excellent customer service. Responsible for first contact resolution and the customer interaction experience within the location. Immediately handles and resolves customer...
-
Customer Service Representative
3 weeks ago
Shreveport, United States Circle K Full timeCircle K - 2095 Bert Kouns Industrial Lp [Retail Associate / Team Member] As a Customer Service Representative at Circle K, you'll: Provide prompt, courteous customer service and resolve customer issues on shift; Ring up all sales on cash register properly; Perform multi-function operation of fuel console, lottery machine, etc.; Inspect store facilities and...
-
Customer Service Team Lead
6 days ago
Shreveport, Louisiana, United States The Hertz Corporation Full timeThe Hertz Corporation is seeking a skilled Customer Service Associate to provide exceptional customer service and drive business growth.Job Summary:We are looking for a highly motivated and customer-focused individual to join our team as a Customer Service Associate. As a key member of our customer-facing team, you will be responsible for delivering...
-
Sales & Customer Service Associate
5 months ago
Shreveport, United States Massage Envy Full timeOverview: Where Better Careers Begin! Massage Envy Youree Dr. 7523 Youree Dr., Shreveport, LA 71104 Do you have a passion for helping others? At the Massage Envy Youree Dr. franchise, we support and inspire you to be your best while we work together to help clients feel their best. As a team, we're committed to delivering an excellent experience and growing...
-
Customer Experience Associate Afternoons
6 days ago
Shreveport, Louisiana, United States Planet Fitness Inc. Full timeCompany OverviewAt Planet Fitness Inc., we strive to provide an exceptional fitness experience for our members. Our mission is to create a Judgement Free Zone where people can feel inspired and motivated to reach their health and wellness goals.We are seeking a Customer Experience Associate to join our team in delivering outstanding customer service and...
-
Restaurant Customer Service Team Member
3 months ago
Shreveport, United States Jason's Deli Full timeJason's Deli - 5808 LINE AVENUE [Restaurant Associate / Crew Member] As a Restaurant Customer Service Team Member at Jason's Deli, you'll: Prioritize work tasks while anticipating customers needs; Coordinate with co-workers to ensure an out-of-this-world dining experience; Maintain an organized system to keep track of multiple takeout and delivery orders;...
-
Customer Service Representative, Part or Full Time
2 months ago
Shreveport, United States Circle K Full timeCircle K - 7702 Pines Rd [Retail Associate / Team Member] As a Customer Service Representative at Circle K, you'll: Provide prompt, courteous customer service and resolve customer issues on shift; Ring up all sales on cash register properly; Perform multi-function operation of fuel console, lottery machine, etc.; Inspect store facilities and equipment for...
-
Retail Sales Associate
3 weeks ago
Shreveport, United States Veterans Canteen Service Full timeStarting Hourly Wage $ 17.62Looking for a better work life balance? Join an amazing organization that puts Veteran's first for an amazing career! Now hiring: Team Members to provide exceptional service in our cafes and retail markets! We are looking for Retail Associates who enjoy working in a fast-paced environment and are committed to serving America's...
-
Customer Service Representative
3 weeks ago
Shreveport, Louisiana, United States Five Star Call Centers Full timeJob OverviewWe are seeking highly skilled and motivated Customer Service Representatives to join our team at Five Star Call Centers. In this role, you will be the face of our company, providing exceptional customer service through multiple communication channels.As a Customer Service Representative, you will be responsible for managing large volumes of...
-
Retail Sales Associate
1 month ago
Shreveport, United States Veterans Canteen Service Full timeStarting Hourly Wage $ 17.62 Looking for a better work life balance? Join an amazing organization that puts Veteran's first for an amazing career! Now hiring: Team Members to provide exceptional service in our cafes and retail markets! We are looking for Retail Associates who enjoy working in a fast-paced environment and are committed to serving America's...
-
Retail Customer Service
3 months ago
Shreveport, United States Kangaroo Express Full timeKangaroo Express - 8590 Youree Dr - [Retail Associate / Team Member] As a Retail Customer Service Rep @ Kangaroo Express, you'll: Greet customers; Run the register; Cashier; Make purchase suggestions; Work with the food program; Be working around the store (inside and out) in many different areas to help maintain high standards for store appearance and to...