Front Desk Associate

3 weeks ago

Wilmington, United States Pet Paradise Full time
Description

Pet Paradise is looking for individuals with a passion for pets to be the welcoming face of our Wilmington resort as a Front Desk Associate.

Starting Rate: $13.00/hour ($0.50 increase 6 months from hire date, additional $0.50 increase on annual anniversary date)

PERKS AND BENEFITS:
  • Opportunity for ADVANCEMENT You will be eligible to apply for:
    • Unleashed Leadership Academy where you can train for that next step in management with opportunities across the Southeast
    • Grooming Academy to become a Groomer
    • STRIVE scholarship programs to become a Veterinary Assistant, Technician or Practice Manager
    • Canine Training Program Learn to become a dog trainer (We are currently expanding this service across many of our locations)
  • Complimentary Pet Day Camp - Bring your dog with you to work
  • 30 Days of Complimentary Pet Boarding (non-holidays)
  • On-demand pay with DailyPay
  • Discounted Veterinary Care and Grooming Services (per location)
  • Dog/Cat Adoption Assistance
  • Fitness Reimbursement
  • Paid Time Off (both full-time and part-time status)
  • 401(k) Savings Plan with Company Match
  • Health, Dental and Vision Insurance (full-time status)
  • Employee Assistance Program (EAP) with added mental health benefit, available to all employees

ESSENTIAL FUNCTIONS OF OUR FRONT DESK ASSOCIATE INCLUDE:
  • This is not your normal front desk job Get ready to ensure a positive first interaction by welcoming pet parents and their pets (our 'guests') as they enter the resort while smiling and conversing
  • Organizing and processing check-ins and check-outs
  • Walking our four-legged friends for drop off and pickup and coordinating suite placement while ensuring all needs are met
  • Answering in-coming phone calls; listening, and responding to voicemails; and responding to emails- all in a timely, problem-solving manner
  • Completing cashier and point of sale operations
  • Communicating and following through with pet parent and resort leadership requests
  • Maintaining cleanliness of the entranceway and lobby, including the restrooms
  • Responsible for maintaining, cleaning, and supporting the cat room (per resort routines)
  • Acting as a liaison to veterinary service team; veterinary appointment status and arrivals.

QUALIFICATIONS TO BE A FRONT DESK ASSOCIATE:
  • One to two years in a customer service role (Customer Service, Call Center, Receptionist)
  • Detailed, but can work with a sense of urgency while providing exceptional customer service
  • Cheerful, friendly, and a positive team-oriented attitude
  • Strong written and verbal communication skills, and attention to detail, especially where documentation is concerned
  • Enjoys problem solving in order to provide our guests and customers with a premier experience
  • This position requires a considerable amount of physical labor, including pet handling, walking, and standing for long periods of time
  • Comfortable being around dogs of all sizes and physically able to lift up to 60 lbs
  • Flexibility to resort schedule needs including days, night, weekends, holidays, and peak times

WHAT IT IS LIKE TO WORK HERE

WE ARE PET PEOPLE At Pet Paradise, team members ensure that our furry friends get extra loving care and focused attention while playing and staying with us in a safe and entertaining environment. Dog boarding is just the start of what we do The relationship you build with pets and their parents makes going to work fun and rewarding and the benefits we offer are top notch We offer career development with our Unleashed Leadership Academy where you can train for that next step in management with opportunities across the Southeast. Or you can expand your skills in pet care in other company-paid training programs. As a team member, you are eligible to apply for (a) our Grooming Academy to become a groomer, (b) our STRIVE scholarship programs to become a veterinary assistant, technician or practice manager, and (c) canine training roles as we expand this service across our many locations. If you have a pet of your own, they can enjoy complimentary Pet Day Camp, Boarding and discounts on grooming and veterinary care at all our locations and clinics. Working with pets is not always easy, but we love what we do and we care about giving you the tools to grow and succeed.

ABOUT PET PARADISEPet Paradise's full-service pet care destination is dedicated to giving pet parents access to all the premium care they need to give their furry family member the happiest, healthiest, longest life possible. The Pet Paradise brand has grown to offer resort-style pet day camp and care, professional pet grooming, low-stress and high-quality veterinary care, and of course, overnight boarding that feels like home, all under one roof. Located in eleven states with more than 60 locations in operation or under development, Pet Paradise continues to expand in the United States.

WE ARE A DRUG-FREE, SMOKE-FREE, EQUAL OPPORTUNITY EMPLOYER. Company Policy, Federal and State Laws Forbid Discrimination Because of Age, Color, Race, Religion, Sex, Disability, Sexual Orientation or National Origin. The characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform these functions.

  • Front Desk Associate

    2 months ago

    Wilmington, United States Dipna Inc Full time

    Job DescriptionJob DescriptionWe are looking for a full time front desk associate to join our team. We prefer candidates with actual hotel front desk experience at this time. 

  • Front Desk Associate

    2 weeks ago

    Wilmington, United States Method Co Full time

    ** The Quoin Hotel is holding open interviews on **Saturday 06/15**& Monday 06/17 from 10am to 2pm each day.** Please bring a copy of your resume and we will connect you with someone from our hiring team. ** Join the experience as we are seeking energetic and enthusiastic **Front Desk Associates **at The Quoin Hotel in Wilmington, Delaware. As a Front Desk...

  • Front Desk Associate

    3 weeks ago

    Wilmington, United States Method Co. Full time

    Join the experience as we are seeking energetic and enthusiastic Front Desk Associates at The Quoin Hotel in Wilmington, Delaware. As a Front Desk Associate, you bid a warm welcome to our guests visiting the hotel and are responsible for providing quality guest service as it pertains to checking in/out hotel guests; client and resident reception...

  • Front Desk Associate

    1 month ago

    Wilmington, United States Method Co. Full time

    Job DescriptionJob DescriptionJoin the experience as we are seeking energetic and enthusiastic Front Desk Associates at The Quoin Hotel in Wilmington, Delaware. As a Front Desk Associate, you bid a warm welcome to our guests visiting the hotel and are responsible for providing quality guest service as it pertains to checking in/out hotel guests; client and...

  • Front Desk Associate

    1 month ago

    Wilmington, United States Method Products Full time

    Join the experience as we are seeking energetic and enthusiastic Front Desk Associates at The Quoin Hotel in Wilmington, Delaware. As a Front Desk Associate, you bid a warm welcome to our guests visiting the hotel and are responsible for providing quality guest service as it pertains to checking in/out hotel guests; client and resident reception...

  • Front Desk Associate

    3 weeks ago

    Wilmington, United States Method Co. Full time

    Job DescriptionJob DescriptionJoin the experience as we are seeking energetic and enthusiastic Front Desk Associates at The Quoin Hotel in Wilmington, Delaware. As a Front Desk Associate, you bid a warm welcome to our guests visiting the hotel and are responsible for providing quality guest service as it pertains to checking in/out hotel guests; client and...

  • Front Desk Associate

    2 weeks ago

    Wilmington, United States Method Products Full time

    Join the experience as we are seeking energetic and enthusiastic Front Desk Associates at The Quoin Hotel in Wilmington, Delaware. As a Front Desk Associate, you bid a warm welcome to our guests visiting the hotel and are responsible for providing quality guest service as it pertains to checking in/out hotel guests; client and resident reception...

  • Front Desk Associate

    2 weeks ago

    Wilmington, United States Method Co. Full time

    Job DescriptionJob Description*** The Quoin Hotel is holding open interviews on Saturday 06/15 & Monday 06/17 from 10am to 2pm each day. Please bring a copy of your resume and we will connect you with someone from our hiring team. ***Join the experience as we are seeking energetic and enthusiastic Front Desk Associates at The Quoin Hotel in Wilmington,...

  • Front Desk

    2 months ago

    Wilmington, United States Aledade Full time

    Location: Family Practice Associates Position: Front Desk We are looking to add an experienced full-time Front Desk Receptionist at a busy primary care practice. The ideal candidate will be able to multi-task, provide excellent patient experience and attention to detail, and work comfortably in a team environment. Responsibilities: * Check in/out...

  • Front Desk Manager

    1 month ago

    Wilmington, United States Home2 Suites Full time

    Benefits: Dental insurance Employee discounts Health insurance Paid time off Vision insurance We are looking for a Front Desk Manager to supervise and develop our front desk team. If you have a knack for customer service, work experience in the hotel industry, and the ability to lead others, we’d like to meet you. Ultimately, you will help create a...

  • Front Desk Manager

    1 week ago

    Wilmington, North Carolina, United States Home2 Suites Full time

    Benefits:Dental insuranceEmployee discountsHealth insurancePaid time offVision insuranceWe are looking for a Front Desk Manager to supervise and develop our front desk team. If you have a knack for customer service, work experience in the hotel industry, and the ability to lead others, we'd like to meet you. Ultimately, you will help create a pleasant and...

  • Front Desk Associate

    4 weeks ago

    Wilmington, United States Home2 Suites Full time

    Benefits: Dental insurance Employee discounts Health insurance Paid time off Vision insurance If you enjoy meeting new people from all walks of life, come join us and be one of the first people guests meet as they begin their stay. Customer Service experience is a plus. We will train and develop the right person for our company. Hiring for all shifts. Nights...

  • Front Desk Manager

    2 months ago

    Wilmington, United States Home 2 Suites Full time

    Job DescriptionJob DescriptionBenefits:Dental insuranceEmployee discountsHealth insurancePaid time offVision insurance We are looking for a Front Desk Manager to supervise and develop our front desk team. If you have a knack for customer service, work experience in the hotel industry, and the ability to lead others, wed like to meet you. Ultimately, you will...

  • Front Desk Receptionist

    1 month ago

    Wilmington, United States Aledade Full time

    **Location**:Family Practice Associates **Position**:Front Desk Receptionist **Responsibilities**: - Check in/out patients quickly and accurately - Complete insurance verification - Verify patient demographic information at the time of scheduling appointment and upon check-in - Monitor and respond to patient and clinical staff messages - Complete patient...

  • Front Desk Associate

    4 weeks ago

    Wilmington, United States Home 2 Suites Full time

    Job DescriptionJob DescriptionBenefits:Dental insuranceEmployee discountsPaid time offVision insuranceIf you enjoy meeting new people from all walks of life, come join us and be one of the first people guests meet as they begin their stay. Customer Service experience is a plus. We will train and develop the right person for our company.Hiring for all shifts....

  • Front Desk Associate

    3 weeks ago

    Wilmington, United States Home 2 Suites Full time

    Job DescriptionJob DescriptionBenefits:Dental insuranceEmployee discountsPaid time offVision insuranceIf you enjoy meeting new people from all walks of life, come join us and be one of the first people guests meet as they begin their stay. Customer Service experience is a plus. We will train and develop the right person for our company.Hiring for all shifts....

  • Front Desk Associate

    4 weeks ago

    Wilmington, United States Home 2 Suites Full time

    Job DescriptionJob DescriptionBenefits:Dental insuranceEmployee discountsHealth insurancePaid time offVision insuranceIf you enjoy meeting new people from all walks of life, come join us and be one of the first people guests meet as they begin their stay. Customer Service experience is a plus. We will train and develop the right person for our company.Hiring...

  • Front Desk Associate

    3 weeks ago

    Wilmington, United States Home 2 Suites Full time

    Job DescriptionJob DescriptionBenefits:Dental insuranceEmployee discountsHealth insurancePaid time offVision insuranceIf you enjoy meeting new people from all walks of life, come join us and be one of the first people guests meet as they begin their stay. Customer Service experience is a plus. We will train and develop the right person for our company.Hiring...

  • Front Desk Associate

    3 weeks ago

    Wilmington, United States The Music School of Delaware Full time

    **Job Purpose**: Serves visitors by greeting, welcoming, and directing them appropriately; notifies company personnel of visitor arrival; maintains security and telecommunications system. **Scope of Position**: _The Front Desk Associate is the first point of contact for all students, parents and visitors, answering telephone calls, providing accurate...

  • Front Desk Associate

    2 days ago

    Wilmington, United States Pet Paradise Resort Full time

    Description Pet Paradise is looking for individuals with a passion for pets to be the welcoming face of our Wilmington resort as a Front Desk Associate. Starting Rate: $13.00/hour ($0.50 increase 6 months from hire date, additional $0.50 increase on annual anniversary date) PERKS AND BENEFITS: Opportunity for ADVANCEMENT! You will be eligible to apply...