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BDC Service Scheduler
3 months ago
Customer Service Representative (Scheduling Coordinator/BDC Representative)
Conicelli Autoplex is seeking a motivated, experienced Customer Service Representative for our centralized Service Business Development Center. Our ideal candidate will have excellent customer service skills, strong communication skills and the ability to multi-task in a busy call center environment. If you are looking for an amazing career with a family owned and operation business, you found it.
Guaranteed $15.00 per hour plus monthly bonus based on individual performance. *Earning Potential 45K+.
Want to advance in your career? We strive to promote from within. Great opportunities for advance here at Conicelli Autoplex.
BDC Customer Service Rep - Job Responsibilities:
* Create and maintain a positive customer experience
* Communicate with customers via telephone, email and text
* Coordinate schedules and document customer needs in our CRM system
* Establish productive relationships with Service Advisors, Parts Managers and external Customers
BDC Customer Service Rep - Job Requirements:
* High school diploma or equivalent
* Possess excellent organizational, written and verbal communications skills
* Ability to work in a fast-paced call center environment
* Strong computer and typing skills
* Capable of working with a diverse workforce and customer base
* Skilled in problem solving and customer satisfaction
* Experience in the automotive industry is a plus
* Ability to work every other Saturday from 9am-12pm
BDC Customer Service Rep - Job Benefits:
We provide a positive, professional work environment. Our team members enjoy many benefits including:
* Full-Time Employment
* Medical, Dental and Vision
* Vacation/Paid Time Off
* 401(k)
* Competitive hourly rate with bonus structure (earning potential of $35,000+ annually)
We are an Equal Opportunity Employer. All applicants must be able to pass pre-employment testing including background checks and drug screen.
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