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BDC Service Scheduler

3 months ago

Conshohocken, United States Conicelli Automotive Group Full time

Customer Service Representative (Scheduling Coordinator/BDC Representative)

Conicelli Autoplex is seeking a motivated, experienced Customer Service Representative for our centralized Service Business Development Center. Our ideal candidate will have excellent customer service skills, strong communication skills and the ability to multi-task in a busy call center environment. If you are looking for an amazing career with a family owned and operation business, you found it.

Guaranteed $15.00 per hour plus monthly bonus based on individual performance. *Earning Potential 45K+.

Want to advance in your career? We strive to promote from within. Great opportunities for advance here at Conicelli Autoplex.

BDC Customer Service Rep - Job Responsibilities:

* Create and maintain a positive customer experience


* Communicate with customers via telephone, email and text


* Coordinate schedules and document customer needs in our CRM system


* Establish productive relationships with Service Advisors, Parts Managers and external Customers



BDC Customer Service Rep - Job Requirements:

* High school diploma or equivalent


* Possess excellent organizational, written and verbal communications skills


* Ability to work in a fast-paced call center environment


* Strong computer and typing skills


* Capable of working with a diverse workforce and customer base


* Skilled in problem solving and customer satisfaction


* Experience in the automotive industry is a plus


* Ability to work every other Saturday from 9am-12pm



BDC Customer Service Rep - Job Benefits:

We provide a positive, professional work environment. Our team members enjoy many benefits including:

* Full-Time Employment


* Medical, Dental and Vision


* Vacation/Paid Time Off


* 401(k)


* Competitive hourly rate with bonus structure (earning potential of $35,000+ annually)



We are an Equal Opportunity Employer. All applicants must be able to pass pre-employment testing including background checks and drug screen.

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