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Client Services Specialist
4 months ago
Job Description:
Currently going through a Merger with CapStar. This consultant will be working side-by-side with our TM (Treasury Management) Client Service team members; may require answering client calls, triaging their request and fulfilling the clients request or handing it off to the team responsible for the specific request (i.e. maintenance); may include completing maintenance request forms, keying data into various systems to update TM services, creating and sending TM legal documents to clients, return client calls to provide assistance as requested; verification of client identity and authority to perform requests changing their company TM services.
Skills:
Banking, Help desk support, Customer service, troubleshooting, communication and organization skills, Fiserv, help desk, call center, customer support
Top Skills Details:
Banking, Help desk support, Customer service, troubleshooting, communication and organization skills
Additional Skills & Qualifications:
- Great communicator
- Very Professional
- Solution Driven
- Handling incoming calls & corrective action
About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
