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Valet Parking Cashier

4 months ago

Honolulu, United States Hilton Worldwide Full time

The DoubleTree by Hilton Alana is looking for a part-time Valet Parking Cashier to join Guest Services team.

The ideal candidate should have minimum 6 months of experience in similar field and have a flexible schedule, must be available on Saturday & Sunday based on hotel demands.

What will I be doing?

As a Valet Parking Cashier, you would be responsible for greeting guests and processing all parking transactions and associated fees in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards:

* Greet arriving and departing guests in a timely, friendly and efficient manner
* Total, process and collect payments from guests and all parking transactions to include, but not limited to, using the point-of-sale system, handling money, managing a bank, reporting discrepancies, processing credit and debit cards, making change and processing gift certificates, cards, vouchers and credits
* Maintain accurate records of parking-related charges and fees including, but not limited to parking rates, validations, accrued parking time, vehicles in the hotel's care, etc.
* Assist with moving guest vehicles and manage flow of traffic
* Respond to guest inquiries and requests in a timely, friendly and efficient manner

What are we looking for?

Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:

* Hospitality - We're passionate about delivering exceptional guest experiences.
* Integrity - We do the right thing, all the time.
* Leadership - We're leaders in our industry and in our communities.
* Teamwork - We're team players in everything we do.
* Ownership - We're the owners of our actions and decisions.
* Now - We operate with a sense of urgency and discipline

In addition, we look for the demonstration of the following key attributes:

* Quality
* Productivity
* Dependability
* Customer Focus
* Adaptability

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all

The Benefits - Hilton is proud to have an award-winning workplace culture ranking #1 World's Best Workplace by Great Place To Work. We support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits. Hilton offers its eligible team members a comprehensive benefits package including:

* Access to your pay when you need it through DailyPay
* Medical Insurance Coverage - for you and your family
* Mental Health Resources
* Best-in-Class Paid Time Off (PTO)
* Go Hilton travel discount program
* Supportive parental leave
* Matching 401(k)
* Employee stock purchase program (ESPP) - purchase Hilton shares at 15% discount
* Debt-free education: Access to a wide variety of educational credentials (ex. college degrees, high school completion, English-language learning, digital literacy, professional certificates and more)
* Career growth and development
* Team Member Resource Groups
* Recognition and rewards programs
* Available benefits may vary depending upon property-specific terms and conditions of employment and the terms of the collective bargaining agreement if applicable.

Hourly Rate: The hourly rate for this role is $19.39 to $24.24 and is based on applicable and specialized experience and location.