Customer Service Intern
1 month ago
Job Title
Customer Service Intern
Job Description
Job title:
Customer Service Intern
Your role:
* Monitor and Analyze KPI Metrics: Ensure service performance meets established standards through detailed reporting and analysis.
* Back-office Operations Management: Provide critical support to streamline administrative processes and enhance team efficiency.
* Proactive Follow-Up Coordination: Maintain continuity across tasks, ensuring timely updates and effective resolution of issues.
* Customer Satisfaction Enhancement: Track and improve Net Promoter Score (NPS) through actionable feedback and service adjustments.
You're the right fit if:
* Are currently pursuing a degree in Biomedical Engineering or a related field. your graduation date must be July 2025 or later.
* Possess intermediate proficiency in English, both written and spoken.
* Demonstrate strong Excel skills, including data analysis and reporting.
* Excel in communication, showcasing clarity, professionalism, and collaboration abilities.
How we work together
We believe that we are better together than apart. For our office-based teams, this means working in-person at least 3 days per week.
Onsite roles require full-time presence in the company's facilities.
Field roles are most effectively done outside of the company's main facilities, generally at the customers' or suppliers' locations.
Indicate if this role is an office/field/onsite role.
About Philips
We are a health technology company. We built our entire company around the belief that every human matters, and we won't stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help the lives of others.
* Learn more about our business.
* Discover our rich and exciting history.
* Learn more about our purpose.
If you're interested in this role and have many, but not all, of the experiences needed, we encourage you to apply. You may still be the right candidate for this or other opportunities at Philips. Learn more about our commitment to diversity and inclusion here.
-
Customer Support Associate
1 month ago
Bogota, United States Amadeus Full timeJob Title Customer Support Associate As a member of Customer Care Center (CCC) the Product Advocate will provide functional & technical support. The team will require working with applications as well as infrastructure components to undertake analysis, diagnosis and resolution of end user incidents.In addition, execute and document tests in the above...
-
Customer Service and Operations Specialist
4 weeks ago
Bogota, New Jersey, United States Philips Full timeAbout PhilipsWe are a health technology company that believes every human matters. Our mission is to provide quality healthcare access to everyone everywhere.
-
Junior Administrative Assistant
1 month ago
Bogota, United States Clark Insurance Full timeCompany: MMC Corporate Description: We are seeking a talented individual to join our Administrative team at Marsh McLennan. This role will be based in Mexico City, Torre Mayor office and Bogotá, Colombia. This is a hybrid role that has a requirement of working at least three days a week in the office. As a Junior Administrative Assistant, you will...
-
Retail Sales Associate Expert
3 weeks ago
Bogota, New Jersey, United States Walgreens Full timeJoin our team as a Customer Service Associate at Walgreens and enjoy a rewarding career with opportunities for growth and development.About the OpportunityThis role offers an estimated salary of $15.50 - $17.50 per hour, making it an attractive option for those seeking a stable income.Duties and ResponsibilitiesModel and deliver excellent customer service...
-
Global Sales Expert
4 weeks ago
Bogota, New Jersey, United States Teleperformance Full timeUnlock a World of Opportunities as a Travel SpecialistYour Journey to Success Begins Here!At Teleperformance, we are seeking an exceptional Travel Specialist to join our dynamic team. As a key player in our growth strategy, you will have the opportunity to make a significant impact on our organization's trajectory.As a Sales Expert, you will be responsible...
-
Walgreens Team Member
5 days ago
Bogota, New Jersey, United States Walgreens Full timeAre you passionate about delivering exceptional customer experiences? As a Customer Service Associate at Walgreens, you will have the opportunity to make a real difference in people's lives.About the Job DescriptionIn this role, you will be responsible for providing courteous, fair, friendly, and efficient checkout service to customers, while also...
-
Cybersecurity Project Management Professional
4 weeks ago
Bogota, New Jersey, United States Motorola Solutions Full timeMotorola Solutions is a leading provider of mission-critical communications, analytics, and services to public safety and commercial organizations around the world.About This OpportunityWe are seeking an experienced Cybersecurity Project Manager to join our team. The successful candidate will be responsible for planning, executing, and finalizing...
-
Assistant Programme Management Officer
1 month ago
Bogota, United States United Nations Full timeOrg. Setting and Reporting This position is located in the Regional Office for the Andean Region and the Southern Cone (ROCOL), Division for Operations (DO), United Nations Office on Drugs and Crime (UNODC), duty station in Bogota, Colombia. The incumbent will work under the overall guidance of the Senior Programme Officer and direct supervision of the...
-
Technical Resolution Specialist
4 weeks ago
Bogota, New Jersey, United States Amadeus Full timeAbout the OpportunityWe are looking for a highly skilled Technical Resolution Specialist to join our team. In this role, you will provide point of contact for customers and support over tickets regarding Cytric product and queries. You will be responsible for providing prompt and error-free processing of cases, designing test scenarios for problem cases,...
-
Education Coordinator
3 days ago
Bogota, United States Success Academy Full timeEducation Coordinator at Success Academy summary: The Education Coordinator at Success Academy plays a vital role in advocating for students requiring Special Education services. This position involves analyzing academic data to identify students in need, managing the referral process, and building collaborative relationships with families and educators...
-
Bogota, New Jersey, United States RPh on the Go Full timeRPh on the Go is a dynamic pharmacy services company seeking an experienced Pharmacy Technician to join our team in an outpatient setting. This full-time opportunity offers consistent daytime hours and a chance to contribute to a collaborative healthcare environment.Job OverviewThis position requires a dependable individual with a minimum of 1+ years of...
-
Veterinary Care Professional
4 weeks ago
Bogota, United States Overpeck Creek Animal Hospital Full timeAbout the RoleWe are seeking a skilled Veterinary Technician to join our team at Overpeck Creek Animal Hospital. As a key member of our healthcare delivery team, you will provide exceptional care to our patients and excellent service to our clients.ResponsibilitiesClient Communication: Provide status updates for hospitalized patients, home care instructions,...
-
Interim Clinical Director
3 weeks ago
Bogota, United States JAG Physical Therapy Full timeInterim Clinical Director at JAG Physical Therapy summary: The Interim Clinical Director oversees operations and administration of a rehabilitative outpatient clinic focused on Physical and Occupational Therapy. This role ensures compliance with healthcare regulations and standards, while also being responsible for patient evaluation, treatment, and...
-
Interim Clinical Director
4 weeks ago
Bogota, United States JAG Physical Therapy Full timeInterim Clinical Director at JAG Physical Therapy summary: The Interim Clinical Director oversees the operations and administration of a rehabilitative outpatient clinic providing Physical and Occupational Therapy. This role involves ensuring compliance with healthcare regulations, managing patient care, and supervising clinical staff. The position...
-
Interim Clinical Director
3 weeks ago
Bogota, United States JAG Physical Therapy Full timeInterim Clinical Director at JAG Physical Therapy summary: The Interim Clinical Director oversees operations and administration of a rehabilitative outpatient clinic providing Physical and Occupational Therapy. Responsible for compliance with health care regulations, patient evaluations, and staff management, this role is integral to leading the clinic...
-
Physical Therapist
4 weeks ago
Bogota, United States JAG Physical Therapy Full timePhysical Therapist - Morningside Heights at JAG Physical Therapy summary: A Physical Therapist at JAG Physical Therapy in Morningside Heights provides comprehensive rehabilitation by assessing patients' strengths and weaknesses while creating customized treatment plans. They maintain a positive environment, ensuring patient confidentiality and utilizing...