Scientist or Sr. Scientist, Technical Service

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Tate & Lyle PLC is a leading global provider of food and beverage ingredients and solutions. Supported by our 160-year history of ingredient innovation, we partner with customers to provide consumers with healthier and tastier choices.

We are seeking a Scientist or Senior Scientist to join our Bakery Technical Service team If you have a degree in Food Science or Process Engineering with experience in a food science lab, please read on. If you have experience with bakery products, specifically snacks, this could be the match for you

Description/Job Summary:

A Scientist/ Sr. Scientist will provide technical support to new or existing customers with growth potential to grow sales of Tate & Lyle ingredients. This position requires a technical professional with 2-5+ years of experience in the food industry with knowledge of food systems, ingredient functionality, and processing across a broad range of Bakery applications including strong knowledge in snacks (sheeted, baked, fried, and extruded) and some knowledge in cereal, sweet baked goods and more. The candidate must have strong communication and interpersonal skills and be comfortable working in a fast-paced environment with a large number of customers across a broad range of applications. Contribution is measured through quality growth in the technical project pipeline and conversion of technical opportunities to sales. Willingness to travel up to 50%.

Responsibilities:

* Develop close working relationship with the technical community of new customers or under-developed existing customers. Identify, penetrate and build relationship with key decision makers leading to new opportunities and projects.
* Work cross functionally within Tate & Lyle to ensure customer performance goals are met.
* Leads customer projects and provides technical expertise and support to develop high quality, cost effective solutions.
* Partners with sales teams to build a strong project pipeline by identifying and shaping new opportunities.
* Capture new technical leads/opportunities to build a strong project pipeline in CRM system. Independently review projects, growth, and ability to move projects through development stages.
* Responsible for understanding customer needs and using these insights to support solution design, pipeline development and technical strategies.
* Understands customer culture, capabilities, structures, and processes utilizing these insights to support the development of fit for purpose solutions.
* Follows and shares market intelligence and industry trends to contribute to solution development.
* Promote Tate & Lyle's technical leadership position by presenting new product ideas and technologies to existing and potential customers.
* Supports customers in using ingredients by leveraging understanding of Tate & Lyle's ingredients portfolio and their applications.
* Creates recognition for Tate & Lyle's ingredients/technologies by developing and fostering relationships within the industry.
* Builds a strong and diverse internal network to be able to draw upon the right sources of expertise as required.

Key Competencies:

* Understands and anticipates customer/market aims, needs, processes and success measures, to better develop and position solutions that have real impact.
* Scientist Level: Leads customer projects and provides technical expertise to address customer issues
* Senior Level: Assumes primary technical responsibility of customer interactions, draws out issues with timely responses.


* Combines insights on technical expertise, the external environment and our customers' business with a deep understanding of Tate & Lyle to drive commercially astute business decisions consistent with our strategic objectives.
* Scientist Level: Follows and shares market intelligence and trends within category or application to contribute to solution development
* Senior Level: Shares industry and market information back into business, participates in new business technical assessment, determines implications of solution development and adoption, understand competitive solutions, commercial acumen, creates plans and strategies to mitigate risk


* Thinks creatively, analytically, and holistically, employing innate curiosity to explore problems and generate impactful solutions.
* Scientist Level: Understands customer culture, capabilities, structures, and processes utilizing these insights to support the development of fit for purpose solutions
* Senior Level: Effectively questions and explores concepts, represents the voice of the customer, adapts and delivers compelling value propositions


* Carries out rigorous and high-quality research that elevates Tate & Lyle's brand as a world-class solutions provider.
* Scientist Level: Clearly and logically plans projects with support of senior team members, follows processes and procedures, supports technical trials, analyzes large amounts of data to define the critical issues and make recommendations
* Senior Level: Clearly and logically plans projects, follows processes and procedures, supports technical trials, analyzes large amounts of data to define the critical issues and make recommendations


* Acts as an advisor, both internally to drive the direction of Tate & Lyle and externally to inform thinking and action when solving complex problems. Leverages a deep understanding of stakeholders, partners and customers to influence and collaborate effectively.
* Scientist Level: Creates recognition for Tate & Lyle's ingredients/technologies by developing and fostering relationships within the industry
* Senior Level: Develops broad industry network, build relationship with key internal colleagues, shares insights with cross-functional stakeholders, keeps stakeholders aligned and engaged


* Takes accountability for delivering world class solutions. Pro-actively takes ownership and shows initiative in leading and contributing to high-quality and timely work.
* Scientist Level: Responsible for understanding customer needs, using these insights to support solution design and pipeline development
* Senior Level: Identifies and seizes new opportunities, converts plans into own tactics, monitors and assesses progress, takes responsibility to ensure quality and timeliness of deliverables



Qualifications:

* Education: Bachelor's Degree is required (Master's degree preferred) preferably in food science, chemistry, engineering or related area of study
* Food industry experience:
* Scientist Level: 2-5 years
* Senior Level: minimum 5+ years


* Food formulation experience and understanding of food systems and ingredient functionality required. Sound knowledge of food science, food chemistry, food microbiology, and food processing.
* Industry experience including experience drawing on relationship management and professional maturity.
* Willingness to travel up to 50% (car and/or air)
* The Job title, role and responsibilities are subject to change based on qualifications / experience of the candidate and the business needs of the company.

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Tate & Lyle is an equal opportunity employer, committed to the strength of an inclusive workforce.