Virtual Booking Associate-ENTRY LEVEL

1 month ago

Queens, United States CS Consulting Full time
 
Join us as a Virtual Travel Booking Assistant, where your main objective is to deliver exceptional support to travelers, ensuring their journey is seamless and enjoyable. Working remotely, you'll utilize digital tools to assist clients in planning and booking their trips.

Responsibilities:
  • Client Engagement: Interact with clients via email, phone, or chat to grasp their travel requirements. Offer tailored recommendations and craft personalized itineraries.
  • Research and Planning: Dive deep into destinations, accommodations, transport options, and activities to curate bespoke travel plans. Stay updated on travel trends and regulations.
  • Booking Expertise: Secure reservations for flights, hotels, rentals, tours, and more, aligning each booking with the client's preferences and budget.
  • Travel Logistics: Aid clients in obtaining essential travel documents, visas, and insurance. Provide guidance on passport and visa prerequisites.
  • Financial Management: Assist clients in managing their travel budgets, identifying cost-effective solutions, and anticipating potential expenses.
  • Itinerary Creation: Develop comprehensive travel schedules, including dining reservations and specific client requests.
  • Problem Resolution: Tackle any travel-related challenges, such as flight disruptions or accommodation issues, with prompt and effective solutions.
  • Customer Care: Deliver top-notch service with a positive demeanor and swift response to client inquiries.
  • Documentation: Maintain meticulous records of bookings, client preferences, and communications for future reference.

Requirements:
  • Exceptional communication skills.
  • Strong organizational prowess.
  • Passion for travel with a good grasp of various destinations.
  • Adaptability and problem-solving aptitude.
  • Prior experience in travel or virtual assistance preferred but not mandatory.
  • Availability to work across time zones and handle emergencies.
  • Reliable internet connection and a quiet workspace.

Perks:
  • Remote work flexibility for a balanced lifestyle.
  • Access to exclusive travel discounts and perks.
  • Opportunity to create unforgettable travel experiences.
  • Continuous training and development opportunities.
  • Collaborative team environment fostering growth.
  • Competitive compensation and incentives.

Benefits:
  • Flexible scheduling options.
  • Travel benefits and discounts.
  • Licensing and insurance coverage.
  • Personalized website support.
  • Training programs and certification opportunities.
  • Remote business setup with full training.
  • Opportunity for full-time or part-time work.
  • No prior experience required.

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