Officer of Strategic Philanthropy

Do you thrive in a team-oriented environment where you can help grow an emerging major donor program that will deliver equitable funding to thousands of nonprofits around the world?

GlobalGiving is looking for an Officer of Strategic Philanthropy to join our team.

In this role, you will be helping to build GlobalGiving's first major gifts program that will advance the organization's mission to transform aid and philanthropy and accelerate community-led change. Your focus will be on developing and stewarding a community of engaged donors giving at significant and strategic levels.

You will mine data to yield insights about how we can make giving delightful, habitual, and rewarding. You will be responsible for analyzing and optimizing the end-to-end donor experience to inspire repeat giving and brand loyalty among major donors and their advisors. Ultimately, your work will drive growth, helping the organization meet its goal to drive significantly more funding to community-led projects around the world for vital causes such as disaster recovery, access to education, and child protection.

You'll have the opportunity to work with a talented team of program specialists, web engineers, data scientists, and storytellers to delight donors and build GlobalGiving's reputation as the go-to destination for safe and easy giving to thousands of causes in 175+ countries.

We have a collaborative work atmosphere where everyone's input and ideas are valued. We're committed to work-life balance and offer everyone opportunities to learn, experiment, and grow. Since creative, enthusiastic employees are our most valued resource and the basis for our success, we take great care in how we attract, hire, and support our employees for a successful career. If you care about collaboration, curiosity, communication excellence, and continuous improvement, this position is right for you.

Primary Responsibilities

* Summary for Skimming: The Officer of Strategic Philanthropy will have responsibility for building, developing, and managing a donor pipeline, with a particular focus on engaging financial advisors and private wealth advisors and their clients in leveraging GlobalGiving's philanthropic programs and products. This role with the Growth team will identify, cultivate, and steward a pool of current and prospective donors to support team and organizational goals for impact, revenue, and organizational sustainability.

Mission Impact, Strategy, and Revenue Generation (15%)

* Own the organization's goal for increasing funding to and via GlobalGiving by expanding our reach with specific donor segments to advance community-led giving.
* Accountable for achieving revenue and impact funding targets associated with audiences including DAFs, Foundations, Wealth Advisors and Managers, Intermediaries, HNWIs, and Estate Agents.
* Accountable for achieving revenue and engagement targets for GlobalGiving's sustainability. This includes engaging donors in giving to GlobalGiving Funds, with a focus on operating support.
* Accountable for identifying and deploying strategies to optimize the strategic giving program by increasing revenue and/or the number of donors and institutional partnerships, adapting and adjusting product offerings, and identifying new opportunities to advance the strategy based on data and market intelligence.
* Responsible for the success of objectives and activities designed to advance the "investing in major donors" initiative as named in GlobalGiving's 5-year strategic plan.

Prospecting, Cultivation, and Networking (40%)

* Identify, research, and qualify a portfolio of prospective donors, most notably from the donors listed above.
* Solicit partnership and major gifts, with a focus on DAFs, Wealth Advisors, and Intermediaries.
* In collaboration with other departments, develop collateral, programs, campaigns, and events to engage and cultivate this donor segment.   Adapt and/or create business development, communications, and marketing materials for prospecting this audience.
* Arrange and lead external meetings in collaboration with the Director of Partnership Development and other members of the sales team. Prepare compelling proposals and presentations tailored to donors' interests and philanthropic goals.
* Plan connections with and facilitate relationships for this donor audience with key staff and leadership, such as executive team members.
* Participate and lead industry networking efforts that build GlobalGiving's profile as a leader in philanthropy. Represent the organization at internal and external events, establishing yourself as a "go-to" resource for individuals and advisors in the philanthropic community.
* Leverage tools and networks to make connections as well as identify opportunities to attract new partnerships, including but not limited to speaking engagements, educational/engagement events, and marketing campaigns.

Major Donor Stewardship (30%)

* Maintain a portfolio of major donors with regular communication and engagement through meetings and phone correspondence with a focus on retention, increased support, and growing the number of products/offerings a donor engages with.
* Provide excellent customer service as primary contact for any partnership issues; partner with other teams (Product, Operations, Customer Service, Program) to ensure resolution; prompt response to external customer needs is paramount.
* Collaborate with other departments to ensure we can operationally execute the parts of any individual giving product. Act as the point of contact for all invoices and agreements. Provide a seamless hand-off, if applicable, to the appropriate team members to deliver on commitments.
* Support the Growth team and the rest of the organization in times of disaster response to meet the urgent needs of impacted communities and the donors eager to support local organizations. This could include working after hours or over the weekend to ensure timely responses.
* Provide exceptional service to donors, intermediaries, and the nonprofit partners involved in the donor partnership.

Data Management, Market Intelligence & Reporting (10%)

* Maintain accurate records in Salesforce. Ensure all interactions are planned and tracked in the appropriate system.
* Track progress toward fundraising goals and evaluate the effectiveness of fundraising activities. Report back to teams and leadership as appropriate.
* Contribute to the organization's emerging business and market intelligence efforts, keeping a pulse on relevant market intel and feeding that back into the organization for strategy.
* Participate in reporting efforts as needed for regular reporting both internally and externally.

Product & Service Development (5%)

* Utilize customer and market data to recommend enhancements to existing and develop new products and services that will grow the strategic giving program.
* Partner with the Program Team to provide nonprofit recommendations to donors based on their philanthropic interest areas.
* Ensure partnerships are efficient, leading to a positive investment and/or impact return, and advancing organizational goals for more equitable funding.