Guest Experience Expert

3 weeks ago


Rosemont, United States Marriott International Full time

Job Number 24077872

Job Category Rooms & Guest Services Operations

Location The Westin OHare, 6100 N River Rd, Rosemont, Illinois, United States VIEW ON MAP

Schedule Full-Time

Located Remotely? N

Relocation? N

Position Type Non-Management

POSITION SUMMARY

Our jobs aren't just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, the Guest Experience Expert makes transactions feel like part of the experience.

No matter what position you are in, there are a few things that are critical to success - creating a safe work place, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Experience Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Experience Experts - to get it right for our guests and our business each and every time.

PREFERRED QUALIFICATIONS

Education: High school diploma or G.E.D. equivalent.

Related Work Experience: No related work experience.

Supervisory Experience: No supervisory experience.

License or Certification: None

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

At Westin, we are committed to empowering guests to regain control and enhance their well-being when they need it most while traveling, ensuring they can be the best version of themselves. To achieve the brand mission of becoming the preeminent wellness brand in hospitality, we need passionate and engaged associates to bring the brand's unique programming to life. We want our associates to embrace their own well-being practices both on and off property. You are the ideal Westin candidate if you are passionate; you are active and take pride in how you maintain your well-being; you are optimistic; you are adventurous. Be where you can do your best work, begin your purpose, belong to an amazing globalteam, and become the best version of you.



  • Rosemont, United States Marriott International, Inc Full time

    **Job Number** 24077872 **Job Category** Rooms & Guest Services Operations **Location** The Westin OHare, 6100 N River Rd, Rosemont, Illinois, United States VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Our jobs aren’t just about giving guests a smooth check-in and check-out....


  • Rosemont, Illinois, United States The Westin O'Hare Full time

    Job Number Job Category Rooms & Guest Services OperationsLocation The Westin OHare, 6100 N River Rd, Rosemont, Illinois, United States VIEW ON MAPSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-ManagementPosition SummaryOur jobs aren't just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that...


  • Rosemont, United States Marriott Hotels & Resorts Full time

    Our jobs arent just about putting food on the table that our guests will enjoy until they ask for their bill. Instead, we want to build an experience that is memorable and unique with food and drinks on the side. Our Guest Service Support Experts Guest Service, Support, Expert, Guest, Service, Technology, Hotel


  • Rosemont, United States Marriott International Full time

    Additional Information (Restaurant) Job Number 24078591 Job Category Food and Beverage & Culinary Location The Westin OHare, 6100 N River Rd, Rosemont, Illinois, United States VIEW ON MAP Schedule Part-Time Located Remotely? N Relocation? N Position Type Non-Management POSITION SUMMARY Our jobs aren't just about putting food on the table that our...


  • Rosemont, United States Marriott Full time

    Additional Information (Restaurant) Job Number 24078591 Job Category Food and Beverage & Culinary Location The Westin OHare, 6100 N River Rd, Rosemont, Illinois, United States Schedule Part-Time Located Remotely? N Relocation? N Position Type Non-Management POSITION SUMMARY Our jobs aren’t just about putting food on the table that our guests will...


  • Rosemont, United States Marriott International Inc Full time

    Additional Information (Restaurant) Job Number 24078591 Job Category Food and Beverage & Culinary Location The Westin OHare, 6100 N River Rd, Rosemont, Illinois, United States VIEW ON MAP Schedule Part-Time Located Remotely? N Relocation? N Position Type Non-Management POSITION SUMMARY Our jobs aren’t just about putting food on the table that our guests...


  • Rosemont, United States Brinker International Full time

    Role Overview Our Hosts begin each experience for every Guest that walks into our restaurants by providing hospitality and service that is absolutely Chili's. If you take pride in providing a warm welcome and love making people feel special, then we want to hear from you! * Fast hiring process * Flexible part-time or full-time schedule * Growth...


  • Rosemont, United States The LaSalle Network Inc Full time

    LaSalle Network has partnered with a leader in the waste and recycling industry, and they are seeking a Customer Experience Specialist . As a Customer Experience Specialist ,you are part of a team supporting and serving their customers and clients through inbound and outbound calls. You will be expected to demonstrate a resourceful and quick-thinking mindset...

  • Drink Runner

    5 days ago


    Rosemont, United States Dave & Buster's, Inc. Full time

    Job Description: Dave & Buster's is different from everywhere else. No two days are ever the same. Time will fly by serving hundreds of people with flexible schedules you can accommodate school or other jobs. Plus, your co-workers are awesome! Dave & Buster's offers an attractive benefits package for many positions, including medical, dental, vision, 401K,...


  • Rosemont, United States Highgate Hotels Full time

    Compensation Type Hourly Highgate Hotels Highgate is a premier real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in U.S. gateway markets including New York, Boston, Miami, San Francisco and Honolulu, with a rapidly expanding presence in Europe, Latin America, and...


  • Rosemont, United States Highgate Hotels Full time

    HourlyHighgate is a premier real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in U.S. gateway markets including New York, Boston, Miami, San Francisco and Honolulu, with a rapidly expanding presence in Europe, Latin America, and the Caribbean. Highgate’s portfolio of...

  • Engineer 1

    2 weeks ago


    Rosemont, United States Residence Inn OhareRosemont Full time

    Compensation Type: Hourly Highgate Hotels: Highgate is a premier real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in U.S. gateway markets including New York, Boston, Miami, San Francisco and Honolulu, with a rapidly expanding presence in Europe, Latin America, and the...

  • Engineer 1

    1 week ago


    Rosemont, United States Residence Inn OhareRosemont Careers Full time

    Compensation Type: Hourly Highgate Hotels: Highgate is a premier real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in U.S. gateway markets including New York, Boston, Miami, San Francisco and Honolulu, with a rapidly expanding presence in Europe, Latin America, and the...

  • Engineer 1

    2 weeks ago


    Rosemont, United States Residence Inn OhareRosemont Careers Full time

    Compensation Type: Hourly Highgate Hotels: Highgate is a premier real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in U.S. gateway markets including New York, Boston, Miami, San Francisco and Honolulu, with a rapidly expanding presence in Europe, Latin America, and the...


  • Rosemont, United States Skygroup Investment LLC Full time

    Posted: February 13, 2024 Full-Time **Location**: 5520 Park Pl, Rosemont, IL 60018 **Flight / Indoor Skydiving Instructor** $18/hr starting guarantee and $1,000 Sign-On Bonus! Our mission is to deliver the dream of flight! Learn about iFLY’s Indoor Skydiving. iFLY is a global company with 33 U.S. locations. We are looking for a Flight Instructor to...

  • Host/Hostess

    3 weeks ago


    Rosemont, United States IHOP Full time

    Main Responsibilities of a Host: • Taking orders and bagging food and beverages. • Helping guests with menu recommendations. • Providing exceptional customer experience. Host Job Description: Our restaurant is looking for a host with remarkable hard skills and engaging people skills. The right person for this job should be able to multitask food and...

  • Greeter

    4 days ago


    Rosemont, United States Dave & Buster's, Inc. Full time

    Job Description: Dave & Buster's is different from everywhere else. No two days are ever the same. Time will fly by serving hundreds of people with flexible schedules you can accommodate school or other jobs. Plus, your co-workers are awesome! Dave & Buster's offers an attractive benefits package for many positions, including medical, dental, vision, 401K,...

  • Room Attendant

    4 days ago


    Rosemont, United States Sheraton Suites Chicago O'Hare Full time

    What's in it for you… Hotel discount at locations worldwide! Paid time off and holiday pay incentives! Professional development and promotion opportunities! Flexible schedules for full-time and part-time work! 401(k) available for all associates! Full benefit options available for full-time associates! About this job...Room Attendants make a long-lasting...

  • Box Office/doorman

    3 days ago


    Rosemont, United States Zanies Comedy Club Rosemont Full time

    **Duties and Responsibilities** - Answer phones and enter information for ticket orders - Coordinate charity and donations - Help clean showroom/club when necessary - Welcome guests to the venue - Scan tickets and check identification prior to seating guests - Seat guests - Coordinate with wait staff about available seating options - Maintain a clean...

  • Bartender

    5 days ago


    Rosemont, United States Dave & Buster's, Inc. Full time

    Job Description: Dave & Buster's is different from everywhere else. No two days are ever the same. Time will fly by serving hundreds of people with flexible schedules you can accommodate school or other jobs. Plus, your co-workers are awesome! Dave & Buster's offers an attractive benefits package for many positions, including medical, dental, vision, 401K,...