Title: Guest Services Associate

3 weeks ago

Atlanta, United States Travel + Leisure Co. Full time

We Put the World on Vacation

At Travel + Leisure Co., our mission is simple: to put the world on vacation. Our vacation ownership brands, Club Wyndham, Worldmark, Margaritaville Vacation Club, and Shell Vacations Club, include more than 245 vacation club resort locations across the globe. Innovation and growth keep our work interesting and fun. Every day is a chance to learn something new and turn vacation inspiration into exceptional experiences for millions of travelers worldwide.

Shift: 3pm -11:30pm

How You'll Shine

As a Guest Services Associate, your friendly welcome, excellent service, and contagious smile will play a vital part in making guests' vacations memorable from registration to checkout. You'll extend hospitality with heart in everything you do, from sharing information about the resort and nearby attractions to providing room rate quotes and confirming reservations.

Though no two days are the same at Wyndham Destinations, you'll have the opportunity to:

* Bring smiles to guests from around the world by providing warm welcomes
* Guide guests through the registration process, issue unit keys, and provide information about the resort and area attractions
* Process cash and credit card transactions strictly following established procedures
* Balance cash receipts, perform bucket checks, and complete other cashier/money handling responsibilities
* Complete all check-out procedures and verify that the correct charges and credits are reflected in guest folios
* Reserve and confirm reservations for individuals and/or groups
* Provide guests with room rate quotes
* Respond to guest inquiries and concerns as quickly and completely as possible
* Promote teamwork and quality service through daily communications and coordination with other departments

How You'll Be Rewarded

* Medical, Dental, and Vision Insurance
* Discounted Hotel & Resort Stays
* Employee Stock Purchase Program
* Tuition Reimbursement
* 401K Retirement Savings with Company Match

What You'll Bring

* Professional appearance and a positive, can-do attitude
* Excellent communication skills with the ability to read, write and understand English
* Ability to solve problems with a minimum of supervision
* Basic math skills and knowledge of proper cash handling procedures
* Ability to multitask and work in a fast paced environment
* Attention to detail and strong organizing skills
* Basic computer and office skills
* Hotel hospitality front office system knowledge a plus
* Ability to work independently or with others as needed
* High school diploma or equivalent
* One year of guest services experience in a hospitality environment or one year of customer service experience in a service or retail environment preferred

How You'll Be Rewarded:

We offer a diverse range of comprehensive health and welfare benefits to associates who work 30 or more hours per week to meet your needs and support you throughout your career with us. Travel + Leisure Co. benefits include:

Note: Temporary and/or seasonal associates are ineligible for Paid Time Off.

* Medical
* Dental
* Vision
* Flexible spending accounts
* Life and accident coverage
* Disability
* Depending on position, paid time off, parental leave and holidays (speak to your recruiter for additional information)
* Wish day paid time to volunteer at an approved organization of your choice
* 401k with employer match (subject to eligibility requirements, including tenure - speak to your recruiter for additional information)
* Legal and identify theft plan
* Voluntary income protection benefits
* Wellness program (subject to provider availability)
* Employee Assistance Program

Where Memories Start with You

Hospitality is at the heart of all we do at Travel + Leisure Co. Here, you'll find an inclusive environment where we deliver excellence and take time to have fun, celebrate together, and support one another. We're always looking ahead to what's next and how we can strengthen our business, its neighboring communities, and the customer experience. Join our global team and build a career where memories start with you.

We are an equal opportunity employer, and all applications will be considered for employment without attention to their membership in any protected class. If you require any reasonable accommodation to complete your application or any part of the recruiting process, please email your request to MyCareer@travelandleisure.com, including the title and location of the position for which you are applying.

  • Guest Services Associate

    4 days ago

    Atlanta, United States Emory Healthcare Full time

    Description JOB DESCRIPTION: * Provides a welcoming and supportive environment for all people entering assigned areas. Provides paging for emergency situations. * Greets and acknowledges all patients, guests and employees entering facilities with a smile and appropriate salutation (good morning, good afternoon, good evening). * Provides wayfinding...

  • Guest Services Associate

    4 days ago

    Atlanta, United States Emory Healthcare Full time

    Description JOB DESCRIPTION: * Provides a welcoming and supportive environment for all people entering assigned areas. * Provides paging for emergency situations. * Greets and acknowledges all patients, guests and employees entering facilities with a smile and appropriate salutation (good morning, good afternoon, good evening). * Provides wayfinding...

  • Guest Services Associate

    5 days ago

    Atlanta, United States Emory Full time

    JOB DESCRIPTION:Provides a welcoming and supportive environment for all people entering assigned areas.Provides paging for emergency situations.Greets and acknowledges all patients, guests and employees entering facilities with a smile and appropriate salutation (good morning, good afternoon, good evening).Provides wayfinding information to all guests,...

  • Guest Service/Sales Associate

    4 days ago

    Atlanta, United States European Wax Center Full time

    Position SummaryAs a Guest Service/Sales Associate at European Wax Center, you play a pivotal role in creating a warm and welcoming atmosphere for our guests. Your upbeat and friendly demeanor, coupled with your sales acumen, ensures that every guest interaction is positive and memorable.This Team Member Must uphold the Artemis Wax Core Values:We are Team...

  • Guest Service Manager

    5 days ago

    Atlanta, United States Atlanta Marriott Perimeter Center Full time

    **_Excellent opportunity for a Guest Service Manager and to lead the departments of the hotel ensuring a high level of performance, guest satisfaction and profitability._**: **Perks**: Full Benefits: Paid time off, insurance, 401 k and hotel discounts **Why You Want to Work for Us...**: HVMG is a growing property ownership and management company with...

  • Guest Services Representative

    3 weeks ago

    Atlanta, United States Bluegreen Vacations - Bluegreen Corporation Full time

    The Guest Service Representative at Lenox Square Mall will serve two primary functions at the guest service desk in Simon malls at 3393 Peachtree Road NE, Atlanta, GA 30326. First, they will serve as the primary greeter for the GSD, engaging with cus Representative, Guest Service, Customer Service, Retail, Hotel, Associate

  • Guest Services Representative

    2 weeks ago

    Atlanta, United States Bluegreen Vacations Full time

    Location: Location: Guest Services Representative in Atlanta, GA by Bluegreen Vacations **Location:** **Experience:** Not Specified **Job Description** The Guest Service Representative at Lenox Square Mall will serve two primary functions at the guest service desk in Simon malls at **3393 Peachtree Road NE, Atlanta, GA 30326**. First, they will serve as...

  • Guest Services Associate

    2 days ago

    Atlanta, United States Travel + Leisure Full time

    We Put the World on Vacation At Travel + Leisure Co., our mission is simple: to put the world on vacation. Our Vacation Ownership business line includes Club Wyndham, WorldMark by Wyndham, Margaritaville Vacation Club, Accor Vacation Club and the brand new Sports Illustrated Resorts. Our more than 19,000 associates put the world on vacation at more than 270...

  • Guest Service Expert

    5 days ago

    Atlanta, Georgia, United States JW Marriott Atlanta Buckhead Full time

    Job Number Job Category Food and Beverage & CulinaryLocation JW Marriott Atlanta Buckhead, 3300 Lenox Road NE, Atlanta, Georgia, United States VIEW ON MAPSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-ManagementPosition SummaryOur jobs aren't just about putting food on the table that our guests will enjoy until they ask for their bill....

  • Guest Service Representative

    3 weeks ago

    Atlanta, United States Marriott International Full time

    Job Number 24075758 Job Category Rooms & Guest Services Operations Location The Westin Peachtree Plaza Atlanta, 210 Peachtree St. NW, Atlanta, Georgia, United States VIEW ON MAP Schedule Full-Time Located Remotely? N Relocation? N Position Type Non-Management POSITION SUMMARY Organize, confirm, process, and conduct all guest check-ins/check-outs,...

  • Guest Service Representative

    6 days ago

    Atlanta, United States Marriott International Inc Full time

    Job DescriptionPOSITION SUMMARY Organize, confirm, process, and conduct all guest check-ins/check-outs, room reservations, requests, changes, and cancellations. Secure payment; verify and adjust billing. Activate and file room keys. Process all guest requests and relay messages. Print contingency lists to have a record of all guests in case of emergency....

  • Guest Service Representative

    1 week ago

    Atlanta, United States Marriott International Inc Full time

    Job Number 24075758 Job Category Rooms & Guest Services Operations Location The Westin Peachtree Plaza Atlanta, 210 Peachtree St. NW, Atlanta, Georgia, United States VIEW ON MAP Schedule Full-Time Located Remotely? N Relocation? N Position Type Non-Management POSITION SUMMARY Organize, confirm, process, and conduct all guest check-ins/check-outs, room...

  • Guest Service Representative

    1 week ago

    Atlanta, United States Marriott International Inc Full time

    Job Number 24075758 Job Category Rooms & Guest Services Operations Location The Westin Peachtree Plaza Atlanta, 210 Peachtree St. NW, Atlanta, Georgia, United States VIEW ON MAP Schedule Full-Time Located Remotely? N Relocation? N Position Type Non-Management POSITION SUMMARY Organize, confirm, process, and conduct all guest check-ins/check-outs, room...

  • Guest Service Representative

    4 weeks ago

    Atlanta, Georgia, United States The Westin Peachtree Plaza, Atlanta Full time

    Job Number Job Category Rooms & Guest Services OperationsLocation The Westin Peachtree Plaza Atlanta, 210 Peachtree St. NW, Atlanta, Georgia, United States VIEW ON MAPSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-ManagementPosition SummaryOrganize, confirm, process, and conduct all guest check-ins/check-outs, room reservations,...

  • Valet Supervisor

    4 days ago

    Atlanta, United States EVOLUTION PARKING & GUEST SERVICES Full time

    Job Description Job Description About Evolution Parking & Guest Services Evolution Parking & Guest Services is America's exclusive provider of specialized valet parking and front door services exclusively for hotels and resorts nationwide. We operate and manage the parking and front door services and the exceptional team members that make it all possible at...

  • Valet Supervisor

    4 days ago

    Atlanta, United States Evolution Parking & Guest Services Full time

    Job DescriptionJob DescriptionAbout Evolution Parking & Guest ServicesEvolution Parking & Guest Services is America's exclusive provider of specialized valet parking and front door services exclusively for hotels and resorts nationwide. We operate and manage the parking and front door services and the exceptional team members that make it all possible at...

  • Valet Supervisor

    3 days ago

    Atlanta, United States Evolution Parking & Guest Services Full time

    Job DescriptionJob DescriptionAbout Evolution Parking & Guest ServicesEvolution Parking & Guest Services is America's exclusive provider of specialized valet parking and front door services exclusively for hotels and resorts nationwide. We operate and manage the parking and front door services and the exceptional team members that make it all possible at...

  • Guest Service Agent

    3 weeks ago

    Atlanta, United States Omni Hotels Full time

    Location Omni Atlanta Hotel at Centennial Park Luxurious comfort embraces pure style at the elegant, four-diamond Omni Hotel at Centennial Park. Located in the heart of downtown Atlanta within the bustling Centennial Park District, this luxury hotel treats you to views of the spectacular downtown skyline or picturesque Centennial Olympic Park. The Omni...

  • Guest Service Supervisor Supervisor

    3 days ago

    Atlanta, United States Embassy Suites by Hilton Atlanta Perimeter Center Full time

    Who this job will appeal toA Leader with a smile! Someone who absolutely LOVES people and is seeking to join a company that LOVES their associates!Our Associates Love Amazing opportunities for career advancement across HVMG Flexible full-time and part-time schedules Up to 40% earned wages paid BEFORE payday with PayActive Paid Time Off (PTO) and Paid...

  • Valet Attendant

    4 days ago

    Atlanta, United States Evolution Parking & Guest Services Full time

    Job DescriptionJob DescriptionAbout Evolution Parking & Guest ServicesEvolution Parking & Guest Services is America's exclusive provider of specialized valet parking and front door services exclusively for hotels and resorts nationwide. We operate and manage the parking and front door services and the exceptional team members that make it all possible at...