Automotive Customer Care Associate

5 days ago


Anchorage, United States United Auto Sales Full time

Are you looking for a career opportunity that offers competitive pay, amazing benefits, and supportive work culture? Do you have exceptional phone skills and enjoy interacting with others? If so, join our team at the leading car dealership in town and make a difference in people's lives every day

When you become a full-time OR part-time Automotive Customer Care Associate - Customer Service Rep with United Auto Sales in Anchorage, AK, you join a company that truly cares about your success. In this position, you earn competitive hourly pay of $20.31 - $30.97 per hour plus bonus opportunities, commissions, and sales team competitions.

But wait - that's not all

We also provide fantastic benefits, including dental insurance, vision, and overtime pay.

Is this the opportunity that you've been looking for? If so, keep reading to learn more about this amazing full- or part-time role at our car dealership


BECOMING OUR AUTOMOTIVE CUSTOMER CARE ASSOCIATE - CUSTOMER SERVICE REP

This Automotive Customer Care Associate - Customer Service Rep position is full-time OR part-time and typically works during our car dealership's hours of Monday - Saturday, 10 AM - 7 PM.

Join our team and be the shining star that greets our valued customers as the first point of contact in this full- or part-time role. You use your outstanding communication skills over the phone and through email to leave a lasting impression on every customer you interact with. Your passion for customer satisfaction drives you to answer every inquiry thoroughly, schedule test drives and service appointments promptly, and follow up with customers after sales to ensure their completely satisfied with our services.

As a highly organized and efficient team player, you take pride in processing vehicle orders, maintaining paperwork, and updating customer records with accuracy and attention to detail. You find great joy in knowing that your excellent phone and customer service skills build strong customer loyalty, which is a vital factor in helping our car dealership continue to thrive and flourish


OUR IDEAL AUTOMOTIVE CUSTOMER CARE ASSOCIATE - CUSTOMER SERVICE REP

We're looking for a full- or part-time Automotive Customer Care Associate - Customer Service Rep that loves talking on the phone, is a great communicator and negotiator, has a great memory, and is highly attentive and organized. Is this you? If so, check to see if you meet the requirements below

  • Excellent communication and customer service skills
  • Excellent phone etiquette
  • Proven sales experience, ideally in the automotive industry
  • Basic computer skills, including the ability to navigate CRM (customer relationship management) software and other sales tools
  • Solid understanding of state sales and financing regulations
  • Valid driver's license

A bilingual candidate would be a plus.


WHY YOU SHOULD CONSIDER JOINING UNITED AUTO SALES

At United Auto Sales, our top priority is to make buying a car as easy and painless as possible. We go above and beyond for our customers to ensure every person has a great experience shopping with us. Our dealership maintains a well-stocked inventory of used cars, trucks, SUVs, and commercial vehicles to meet each of our customer's interests and needs. There are no hidden fees here, and we help customers get the cheapest monthly payment possible. With over 1,000 5-star reviews across Facebook and Google, it's no surprise we've grown to become one of the best dealerships in the area

Our employees choose us because we are an honest and reliable dealership that puts people before profits. We are family owned and operated, so we treat each employee like a person, not just an asset. On top of a great work environment, we offer competitive pay, above-level industry benefits, and no overtime as we believe in a healthy work-life balance. Join us and see why we were voted the Best Used Car Dealership of 2022

Location: 99518



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