Human Services Intern
3 weeks ago
Hourly rate $15.00 - 20 hours a week
Title: Human Services Intern
Classification: Non-Exempt
Do you have a passion for making a difference in someone’s life? Are you looking for an opportunity to use your background and empathetic nature to work for a progressive, forward-thinking and family-owned company where creativity is encouraged?
We are seeking a dynamic, team-oriented and caring intern that is in a four-year undergraduate degree program or a recent college graduate to join our spirited team. The length of the internship is 15-20 hours per week for 12-15 weeks. As an intern, you will have the opportunity to play an active role in workforce development at one of EDSI’s program offices. You will be paired with a mentor in your assigned office and work on projects and learning goals that are meaningful to you.
Scope of Position
- To provide support and assistance to program participants in all areas related to gaining and/or retaining employment and career advancement
- Due to the dynamics of working with individuals, this position necessitates an individual who is comfortable working in an environment that is constantly evolving
- This position requires an individual who can handle several responsibilities simultaneously
Essential Functions
- Assist in the preparation and reviewing of reports (Extended TANF, cash closing, activity change, countdown to placement report, etc.)
- Create solutions to participant attendance problems
- Oversee participant activities and assist with coordination of workshop schedules
- Provide assessment of work, family and personal development needs and opportunities
- Provide referrals to appropriate community service or social service agencies when needed
- Assist participants in Career Resource Center with their job searching needs, and Reception Desk, answer telephone, operate multi-functional device (printer, copier, scanner)
- Share information with appropriate staff and/or funding agencies
- Maintain participant files as specified by contractor
- Build a professional one-on-one working relationship with participants to aid in eliminating challenges that are hindrances to obtaining and retaining employment. This includes assessment, individualized attention and coordination.
- Ensure participants follow through with planned activities and required hours as outlined in contract with funding agency
- Ensure that positive outcomes and goals are met as required by contract
- Attend weekly DST meetings to ensure updates are made to proper agencies regarding participants
Coordinate weekly voluntary group meetings with participants to discuss barriers and concerns
Required Experience
- Ability to be highly organized and detail-oriented, follow deadlines, juggle multiple tasks, take initiative and manage personal workload
- Strong interpersonal skills and a passion for helping others
- Excellent computer skills and knowledge of Excel, Word and PowerPoint
- Ability to prioritize tasks and document visits and contacts
- Demonstrated telephone, computer and written communication skills
- Ability to maintain flexibility as needs of contract or contractor require
- Customer service experience preferred
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