Customer Service Representative

1 week ago

Addison, United States ManpowerGroup Full time

Our client in Addison, Texas Hiring Bilingual (Spanish) Customer Service Representative to join their team. As a Customer Service Representative, you will be part of the Housing and Registration Team for all Events and assist the Incentives Team. The ideal candidate will be energetic, friendly, and possess good communication skills in both English and Spanish.

**Job Title:** Customer Service Representative

**Location:** Addison, TX

**Pay Range:** $18-$20

**What's the Job?**

+ Answer English and Spanish calls for registration, housing, and incentive trips

+ Work cases in Service Cloud from Customer Success and ISF created cases

+ Research questions from ISF by reaching out to other departments before responding to the cases

+ Provide excellent customer service in both languages and respond to emails and calls in a timely manner

+ Assist the Housing and Registration Team for all Events and the Incentives Team

**What's Needed?**

+ Bilingual in English and Spanish

+ Proficient in Microsoft Office programs

+ Strong communication and interpersonal skills

+ Innovative with attention to detail

+ Tech-savvy with computer applications as well as mobile devices

**What's in it for me?**

+ Opportunity to work with a dynamic and diverse team

+ Gain experience in the hospitality and event planning industry

+ Potential for growth and advancement within the organization

+ Competitive pay and benefits

+ Flexible work schedule with the option for remote work on Fridays

If this is a role that interests you and you'd like to learn more, click apply now and a recruiter will be in touch with you to discuss this great opportunity. We look forward to speaking with you

**About ManpowerGroup, Parent Company of: Manpower, Experis, Talent Solutions, and Jefferson Wells**

_ManpowerGroup® (NYSE: MAN), the leading global workforce solutions company, helps organizations transform in a fast-changing world of work by sourcing, assessing, developing, and managing the talent that enables them to win. We develop innovative solutions for hundreds of thousands of organizations every year, providing them with skilled talent while finding meaningful, sustainable employment for millions of people across a wide range of industries and skills. Our expert family of brands -_ **_Manpower, Experis, Talent Solutions, and Jefferson Wells_** _-_ creates substantial value for candidates and clients across more than 75 countries and territories and has done so for over 70 years. We are recognized consistently for our diversity - as a best place to work for Women, Inclusion, Equality and Disability and in 2023 ManpowerGroup was named one of the World's Most Ethical Companies for the 14th year - all confirming our position as the brand of choice for in-demand talent.

ManpowerGroup is committed to providing equal employment opportunities in a professional, high quality work environment. It is the policy of ManpowerGroup and all of its subsidiaries to recruit, train, promote, transfer, pay and take all employment actions without regard to an employee's race, color, national origin, ancestry, sex, sexual orientation, gender identity, genetic information, religion, age, disability, protected veteran status, or any other basis protected by applicable law.

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