Direct Care Staff Phoenix Rising

1 week ago

Lynn, United States Centerboard, Inc. Full time
GENERAL SUMMARY OF POSITION

Available Shifts

Full time: Sunday-Thursday overnight 12am-8am | Tuesday-Saturday overnight 11pm-7am

Part Time: Friday- Monday 11pm-7am

Per Diem: Overnight

Direct Care employees at Centerboard's Youth Service Campus Programs are an integral part of the residents' treatment team. All staff must be well versed in understanding, creating and maintain a trauma-informed culture and be amendable to function as an active support in the daily care of clients and their environment. Employees will be required to understand and work with the behavioral and emotional deficits of youth. They must provide a safe and structured environment while understanding how and when to intervene and TEACH new, healthier coping responses to stress and anxiety.

Direct Care employees are responsible for providing the supervised support and assistance of clients as they go about their daily living at the residential home. All staff will maintain daily records of cleanliness of the facility and ensure all necessary daily interactions are documented and paperwork filed as needed. Group meeting oversight and management as well as individual advocacy functions are required.

Fifty percent of a Direct Care employee's position includes writing and documenting daily interactions, critical incidents and progress notes. Thirty five percent of this position will require direct youth support through various interactions and activities. This is a safety sensitive position due to the requirements of driving and medication administration.

ESSENTIAL JOB FUNCTIONS
  • Maintain all logs by appropriately documenting relevant shift information throughout the shift worked. Documentation responsibilities include, but are not limited to:
  • Making copies of necessary papers, filing paperwork, completing shift progress notes, the communication log, incident reports, advocacy notes, room searches, resident community time, incoming mail and phone calls, bed checks and the daily Globe.
  • Provide the proper documentation of all incidents that occur on shift
  • Demonstrate understanding and ability to respond to crisis situations using the Behavior Management Techniques learned during New Hire Orientation.
  • Adhere to program requirements as outlined in the job shadow check list.
  • Maintain responsibility for the safety and security of the residents and the facility in the supervisor's absence.
  • Utilize Centerboard's On-Call system to report incidents, alert necessary parties (ie nurse, supervisor, manager or clinician on-call), garner after hour support, etc.
  • Support other Youth Service programs when needed for ratio or crisis management. May include forced shift stay for program coverage.
  • Responsible for building and maintaining HEALTHY RELATIONSHIPS AND POSITIVE INTERACTIONS in a residential setting with youth, co-workers and collaterals.
  • Responsible for reading, knowing and implementing resident Individual Behavior Support Plans (IBSPs), Safety Plans, and Treatment Plan goals
  • Provide advocacy for residents such as 1:1 meetings, Team Meetings, Foster Care Reviews, Treatment Team Meetings, etc., document these meetings.
  • Provide daily coordination and assistance for residents focused on teaching life skills, overall support and supervision of daily activities including, but not limited to: transportation, laundry, medical appointments, school and work, therapy, court, etc.
  • Implement and ensure all Centerboard policies and regulations are being utilized.
  • Complete program specific rounds to ensure the safety and presence of each resident while documenting all observations in the Communication Log.
  • Cook and prepare daily meals for residents.
  • Participate in and conduct group and/or one on one resident support focused on preparing youth for young adulthood.
  • Communicate with the program nurse and medical coordinator regarding resident health and medical needs.
  • Oversee the orderliness and cleanliness of the facility including, but not limited to: kitchen, bathrooms, resident bedrooms, staff office, living room, etc.
  • Abide by MAP requirements as required by Certification for administering, documenting and reconciling resident's medications prescriptions.
  • Ensure residents who return from AWOL receive medical clearance, which may include accompanying them to the hospital.
  • Ensure pass on of all information pertaining to the program is provided to the next shift, report immediate concerns to on-call, and leave specific program reports for the supervisor on duty.
  • Room Searches - Have 2 staff conduct random room searches in all resident bedrooms on a weekly basis.
  • Any contraband found should be given to the Program Director for appropriate disposal.
  • Staff will document the room search in the Room Search Binder and start an IR on that resident/s and notify the PD.
  • Fire Drills - Staff are expected to conduct fire drills according to the pre-established schedule. Staff must make sure all residents are accounted for, complete documentation, and follow the program fire drill procedure.
  • Drug Tests - Staff will conduct random weekly drug tests.
  • Meal Planning and food shopping- (in adolescent programs) This will occur every week by the morning staff.
  • Community Time Binder- Staff should check that residents are completing the paperwork when they go out into the community.
  • Trainings - Keep a log of training hours and participate in trainings through Track Trainings, in person/on the phone/online.
  • Transportation for youth under 18 years old - Staff must transport and stay with a youth for the following appointments: Hospital/ER visits, collateral meetings, court, school meetings, doctor and dentist appointments.
  • Field Trips - Programs will schedule field trips and staff are expected to attend and supervise the youth during the outing.
  • Perform other related tasks and duties as assigned.

Overnight specific shift requirements:

  • Responsible for 15 minute checks on all residents throughout the night; including

"body -in- bed" checks, building security and reporting in via communication log or via telephone check depending on specific program requirements.
  • Clean the facility and common areas.
  • Provide morning transportation to youth.
  • Remaining awake during the entire shift is required. The appearance of sleeping is not permitted ( ie lying down, eyes closed)

COMPETENCIES AND QUALIFICATIONS

High School Diploma required and previous experience working with youth or others in a residential setting. A bachelor's degree or some college is helpful. This position requires strong communication and organization skills. Required to pass initial competency evaluation as well as continued assessments of professional development and future trainings. Direct care employees must have a valid driver's license with an acceptable driving record and be willing to use their personal vehicle when Centerboard's vehicles are not available to meet client transportation demands of care or outreach. Individuals are required to connect with youth with healthy relationships and positive interactions. Qualified candidates must possess strong communication and organization skills and be a willing participant in Centerboard multicultural awareness, diversity, equity and inclusion trainings, meetings and philosophy.

PREPARATION, SKILLS & TRAININGS REQUIRED

Attendance required at all Centerboard compliance trainings included but not limited to CPR/First Aid, Trauma Informed Care/Behavior Management), Protective Intervention Training, Medication Administration, Human Resource and Program Orientation training, HIPAA, OSHA, Ethics and Boundaries, Multi Culture Awareness and Inclusion Orientation and any other related trainings offered by Centerboard, Inc.

All employees are required to attend refresher training to maintain certification compliance and to exemplify competency of skills for each of the trainings.

Required skills include the ability to prioritize tasks, communicate effectively/professionally, flexibility in a changing environment, and strong organizational skills.

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