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Bartender | Part-Time| Centene Community Ice Center
4 months ago
Oak View Group
Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet.
More information at OakViewGroup.com, and follow OVG on Facebook, Instagram, Twitter, and LinkedIn.
Overview
At St Louis Music Park/Centene Community Ice Center the bartender is responsible for the service of all beverages, both alcoholic and non-alcoholic. They must be personable, professional, and able to work in an ever-changing fast-paced environment. The employee must maintain excellent attendance and be available at nights and weekends. Our 2024 Concert Season debuts on May 5th with Judas Priest with 19 more concerts to follow scheduled at this moment.
This role will pay an hourly wage of $11.15 + tips.
We are hiring this position for a period of May through September.
For PT roles: Benefits: 401(k) savings plan and 401(k) matching.
About the Venue
Centene Community Ice Center is a state-of-the-art facility designed for hockey programming that is curated for all ages and skill levels. It houses three sheets of ice year-round and features an outdoor rink for use in winter months. It is the official practice facility for the St. Louis Blues of the National Hockey League (NHL) and serves as the home rink for Lindenwood University (NCAA DI). Alongside hockey development programs, the facility also offers freestyle skating and daily public skate sessions providing a unique experience for locals to get on the ice.
Saint Louis Music Park is a 4,500-seat outdoor venue that hosts concerts, festivals, local markets, and more. Performers have included Alicia Keys, Machine Gun Kelly, The Avett Brothers, 5 Seconds of Summer, Jack White, and many more. It offers an intimate outdoor amphitheater experience and boasts a fan-centric pavilion featuring food trucks, picnic tables, yard games, and more
Responsibilities
* Must demonstrate ability to meet the company standard for excellent in the areas of guest service, interaction with co-workers and uniform standards.
* Follow the bar pre-shift notes and bar menus and provide service as described.
* Serve alcoholic beverages following all proper procedures for serving alcoholic drinks including state/federal regulations pertaining to the distribution of alcohol.
* Responsible to learn or have knowledge of various beer, wine varieties & spirits available, and be able to learn to suggestively upsell products to guests.
* Must pour drinks responsibly in accordance with company standards for serving size.
* Must check guest's ID in accordance with state/federal regulations to verify minimum age requirement for the purchase of alcoholic beverages.
* Must communicate a cut-off to a guest as required.
* Listening and responding to any customer requests or concerns.
* Bartenders are expected to de-escalate intoxicated guest situations. If a guest becomes confrontational, belligerent, or uses extreme profanity, the bartender may contact management or security as required.
* Contact a management member if he/she is unable to resolve or make a decision beyond the scope of standard decision-making.
* Request additional product or restock product as required
* Ability to handle cash accurately is required. Employee is responsible for issued bank at his/her bar.
* Maintains clean and sanitary work station at all times. Ensures bar equipment is clean & well maintained.
* Other duties as assigned such as set-up and breakdown of bar equipment as required and assisting with organization of the cooler
Qualifications
* Six months or more experience bartending.
* Ability to prioritize tasks in a fast-paced environment.
* Ability to be self-directed while working in a team-oriented environment.
* Excellent interpersonal and communication skills.
* Ability to work a flexible schedule including nights, weekends and long hours.
* Bartending school preferred
Strengthened by our Differences. United to Make a Difference.
At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds.
EEO
Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis ("protected class") including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.
