Administrative Director, Charlestown Health Center

3 weeks ago

Charlestown, United States Partners Healthcare System Full time

GENERAL SUMMARY/ OVERVIEW STATEMENT:

Working in close collaboration with the Medical Director and Nurse Manager of the MGH Charlestown HealthCare Center and receiving general direction from the Executive Director of the Division of General Internal Medicine (DGIM), the Administrative Director is responsible for the effective management of the strategic planning, operations, community engagement, finances, quality, staff recruitment, retention and development, and the general administrative functions of the MGH Charlestown HealthCare Center, driving a range of initiatives to continually improve processes and performance. The Administrative Director also plays an important role ensuring close alignment and coordination between and across the MGH Charlestown HealthCare Center, the MGH Chelsea and Revere HealthCare Centers, the Division of General Internal Medicine, Department of Medicine, and Mass General Brigham.

This position requires a demonstrated commitment to equity and community health and a high degree of initiative and excellent judgment, strong organizational and communication skills, the ability to prioritize and manage a wide range of responsibilities and the experience needed to make decisions quickly and independently and appropriately escalate challenges as they arise.

PRINCIPAL DUTIES AND RESPONSIBILITIES:

Working in close collaboration with the Medical Director, the Nurse Manager, and other members of the health center leadership team, the Administrative Director will:

* Ensure health center priorities and plans are effectively aligned, communicated, and understood across departments.
* Partner with stakeholders across the health center to accomplish key priorities.
* Evaluate and analyze data related to clinical and operational performance, identifying trends and issues, and facilitate the development of timely action plans toward performance improvement.

Clinical Operations, Community Health, Quality and Patient Safety and Staff Development

* Ensure the efficient and effective clinical operations of the practices within the Charlestown HealthCare Center.
* Lead health center efforts to address community health issues in line with the strategic goals set by the health center, Division of General Internal Medicine, and MGB Community Health and Equity / United Against Racism.
* Serve as a liaison between the health center and community organizations.
* Conceptualize, produce and continue to refine operational analyses and projections to inform proactive decision-making.
* Coordinates with the MGH Planning Office and Buildings & Ground to manage the space and any necessary facility renovations;
* Ensure health center operations comply with hospital policies, DPH and Joint Commission regulations and local and state building, fire and safety codes.
* Ensure that all services are appropriately staffed and are responsive to changing demands.
* Develop standardized processes and practices to optimize resources.
* Oversee staff recruitment, works collaboratively to build recruitment pipeline.
* Support the development, implementation and management of the health center's quality and patient safety programs.
* Develop and monitor metrics to meet operational and quality goals, including the reduction of health disparities in communities served by the health center.
* Serve as the liaison to other areas in the division, department, and hospital to improve the coordination of care.
* Facilitate staff meetings to disseminate information and solicit input from all members of the health center.
* Ensure compliance with all MGH/MGPO billing and quality and patient safety goals and standards.
* Serve as an administrative lead on appropriate division, department, and system meetings and committees.
* Champion Diversity, Equity, and Inclusion in recruitment and hiring, health center policies, and the clinical care provided by all health center units.

Financial Management

* Manage the annual operating and capital budgets for all funds within the health center in coordination with the DGIM finance team.
* Participates in the development of grant and other funding proposals and oversees existing grants in collaboration with the DGIM research team.
* Monitor financial performance and ensure appropriate spending within the health center budget; works with leadership team to implement initiatives for cost savings and improved operational efficiency to stay within budget, as appropriate.
* Present monthly health center financial performance to the health center leadership team.
* Conceptualize and perform financial analyses to inform proactive decision-making.

Personnel/Supervisory Responsibilities

* Lead team of department managers at health center; recruit, train, supervise and ensure professional development of administrative staff members;.
* Act as a key resource for all health center staff, and effectively troubleshoot, resolve and escalate issues as they arise;
* Ensure education of all staff about policies and procedures.

Other division-level responsibilities as assigned.

QUALIFICATIONS:

Bachelor's degree required. MBA, MPH or other comparable Master's degree preferred. Minimum of 5-7 years of progressive management experience required, preferably in an ambulatory health care setting. Community Health Center experience is strongly preferred.

SKILLS/ ABILITIES/ COMPETENCIES REQUIRED

* Commitment to working with underserved and disadvantaged populations and knowledge of health disparities.
* Demonstrated success in building, developing, and motivating high performing teams and effectively growing an organization capable of supporting sustained growth.
* Ability to take initiative and proactively identify problems, propose solutions and make decisions quickly and independently.
* Demonstrated skills and experience in collaboration, negotiation, problem identification and resolution.
* Strong teamwork, communication, and interpersonal skills.
* Exceptional organizational skills and the flexibility to handle multiple projects and the pressure of competing deadlines.
* Strong analytic skills.
* Demonstrated presentation and facilitation skills.

WORKING CONDITIONS:

Normal office conditions. May be required to attend meetings outside of regularly scheduled hours and in the community.

SUPERVISORY RESPONSIBILITY:

* 6 direct reports
* The health center consists of ~90 FTEs

FISCAL RESPONSIBILITY:

The health center's annual budgets of ~$12M

  • Home Support Provider

    3 weeks ago

    Charlestown, United States Home Healthcare and Hospice Community Services Full time

    Job DescriptionJob DescriptionDescription:Home Support Provider – Charlestown – part-time Help seniors remain healthy and independent at home with your reliable and friendly help! As a Home Support Provider, you would help people stay healthy and independent at home by doing housekeeping and household chores, simple meal prep, laundry assistance, and run...

  • Clinic Director

    3 days ago

    Charlestown, United States Acadia Healthcare Inc. Full time

    Overview Seeking: Clinic/Program Director - Outpatient Addiction Recovery Full Time Schedule: Monday - Friday 6:00 AM - 3:00 PM. Our Benefits: * Medical, Dental, and Vision insurance * Competitive 401(k) plan * Eligible for 2024 Clinic Director Bonus Plan * Paid vacation and sick time * Early morning hours offering a great work/life balance * Opportunity...

  • Health Data Analyst III

    2 weeks ago

    Charlestown, United States WellSense Health Plan Full time

    Position: Health Data Analyst III (2 positions available) Location: Charlestown (Boston), MA. Report to main office in Charlestown, MA. Eligible to work remotely from anywhere in the U.S. but must work from a state the employer is legally eligible to employ: Alabama, Arizona, Colorado, Connecticut, Florida, Georgia, Idaho, Illinois, Indiana, Kansas,...

  • Marketing and Admissions Director

    2 weeks ago

    Charlestown, United States Elm Wood Center - Claremont, NH Full time

    Fall in love with Elm Wood Center and join our team as our Full Time Marketing and Admissions Director today!   Genesis is one of the nations' leading provider of healthcare services from short-term to long-term care and a wide variety of living options and professional clinical services. We are changing how care is delivered by bringing together people...

  • Welder-Charlestown, IN

    4 days ago

    Charlestown, United States CRH Full time

          Job ID:  495155   Mulzer Crushed Stone, Inc., a CRH Company, is the foremost supplier of crushed stone, sand, gravel, scrubber stone, rip-rap and ag-lime in Southern Indiana. Complete with six quarries, fifteen retail locations and two sand and gravel plants, Mulzer Crushed Stone, Inc. has supplied aggregate to area construction...

  • Medical Doctor

    2 weeks ago

    Charlestown, IN, United States Acadia Healthcare Full time

    Part Time - Addictions Physician - experience not required - flexible schedule with no call!    2 days a week, with flexibility on the days.    Southern Indiana Comprehensive Treatment Center (CTC), located in Charlestown, Indiana, provides medication-assisted treatment (MAT) to adults age 18 and older of all genders who are struggling with opioid use...

  • Talent Acquisition Associate

    4 hours ago

    Charlestown, United States Bilkins Inc Full time

    Job Tittle: Talent Acquisition Associate Location: Charlestown, Massachusetts Shift: 8hours/day; Day Shift Duration: 13 weeks Payrate: $39/hr Description: Talen Acquisition Associate - new grad interested in HR/recruitment, or someone with strong admin & communication skills would be best. It is a hybrid role and office is located at 20 Overland Street,...

  • Talent Acquisition Associate

    4 hours ago

    Charlestown, United States Rapinno Healthcare Full time

    Job Tittle: Talent Acquisition Associate Location: Charlestown, Massachusetts Shift: 8hours/day; Day Shift Duration: 13 weeks Payrate: $39/hr Description: Talen Acquisition Associate - new grad interested in HR/recruitment, or someone with strong admin & communication skills would be best. It is a hybrid role and office is located at 20 Overland Street,...

  • Director Scientific Research, Cancer Center

    3 weeks ago

    Charlestown, United States Partners Healthcare System Full time

    GENERAL SUMMARY/ OVERVIEW STATEMENT: The Cellular Immunotherapy Program at Massachusetts General Hospital is seeking a Director of Scientific Research to work in the Maus Lab. The Director of Scientific Research plays a key role in the day-to-day administration of the research activities of the Maus Laboratory. The Maus Laboratory is dedicated to advancing...

  • Facilities Manager, Charlestown

    1 month ago

    Charlestown, United States YMCA of Greater Boston Full time

    Job DescriptionJob DescriptionReporting directly to the Branch Executive Director, this position is primarily responsible for the overall physical condition and presentation of the YMCA branch, to assure that the facilities are clean, safe and in good repair. This position is responsible for the general maintenance and repair of non-complex building systems,...

  • Radiographer /Pain Clinic

    3 weeks ago

    Charlestown, United States Partners Healthcare System Full time

    We're offering a generous sign-on bonus of $15,000 to welcome you to our team. Recognizing and valuing exceptional talent, we're eager to discuss the exciting details of this bonus during our interview process. Summary: Under the general direction of the Administrative Director and the Supervision of the Lead Technologist performs radiographic procedures...

  • Fellow, GME Program

    3 days ago

    Charlestown, United States Spaulding Rehabilitation Full time

    Fellow, GME Program (Spinal Cord Injury) - ( 3289338 ) **Description** **The graduate trainee shall** : + provide patient care, under appropriate supervision, as assigned by the training program director or his/her designee, consistent with the educational goals of the program and the highest standards of patient care ("patient care" includes...

  • Fellow, GME Program

    3 days ago

    Charlestown, United States Spaulding Rehabilitation Full time

    Fellow, GME Program (Pediatric Rehabilitation Medicine) - ( 3289339 ) **Description** **The graduate trainee shall** : + provide patient care, under appropriate supervision, as assigned by the training program director or his/her designee, consistent with the educational goals of the program and the highest standards of patient care ("patient care"...

  • Fellow, GME Program

    3 days ago

    Charlestown, United States Spaulding Rehabilitation Full time

    Fellow, GME Program (Sports Medicine) - ( 3289342 ) **Description** **The graduate trainee shall** : + provide patient care, under appropriate supervision, as assigned by the training program director or his/her designee, consistent with the educational goals of the program and the highest standards of patient care ("patient care" includes responsibility...

  • Fellow, GME Program

    2 weeks ago

    Charlestown, United States Spaulding Rehabilitation Full time

    Fellow, GME Program (Brain Injury) - ( 3288906 ) **Description** **The graduate trainee shall** : + provide patient care, under appropriate supervision, as assigned by the training program director or his/her designee, consistent with the educational goals of the program and the highest standards of patient care ("patient care" includes responsibility for...

  • Fellow, GME Program

    2 weeks ago

    Charlestown, United States Spaulding Rehabilitation Full time

    Fellow, GME Program (Brain Injury) - ( 3288905 ) **Description** **The graduate trainee shall** : + provide patient care, under appropriate supervision, as assigned by the training program director or his/her designee, consistent with the educational goals of the program and the highest standards of patient care ("patient care" includes responsibility for...

  • Fellow, GME Program

    2 days ago

    Charlestown, United States Spaulding Rehabilitation Full time

    Fellow, GME Program (Sports Medicine) - ( 3289341 ) **Description** **The graduate trainee shall** : + provide patient care, under appropriate supervision, as assigned by the training program director or his/her designee, consistent with the educational goals of the program and the highest standards of patient care ("patient care" includes responsibility...

  • Radiographer /Pain Clinic

    3 weeks ago

    Charlestown, United States Spaulding Rehabilitation Full time

    Radiographer /Pain Clinic - ( 3281477 ) **Description** **We're offering a generous sign-on bonus of $15,000 to welcome you to our team. Recognizing and valuing exceptional talent, we're eager to discuss the exciting details of this bonus during our interview process.** **Summary:** Under the general direction of the Administrative Director and the...

  • Radiographer /Pain Clinic

    2 weeks ago

    Charlestown, United States Spaulding Rehabilitation Full time

    Radiographer /Pain Clinic - ( 3281477 ) Description We're offering a generous sign-on bonus of $15,000 to welcome you to our team. Recognizing and valuing exceptional talent, we're eager to discuss the exciting details of this bonus during our interview process. Summary: Under the general direction of the Administrative Director and the Supervision of...

  • Graduate Research Assistant

    3 weeks ago

    Charlestown, United States Partners Healthcare System Full time

    GENERAL SUMMARY/ OVERVIEW STATEMENT: A Research Assistant in molecular imaging is available immediately for the development and application of molecular imaging probes for Alzheimer's disease. This position is at the Martinos Center for Biomedical Imaging, part of the Harvard-MIT Division of Health Sciences and Technology and Massachusetts General...