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Leave of Absence Specialist
4 months ago
What Makes a FirstCash LOA Specialist:
The Leave of Absence Specialist role is responsible for supporting the overall operation of the Human Resources Department through various initiatives. This role administers the company's Multi-State Leave of Absence Program by responding to requests and questions regarding leaves of absence. The LOA Specialist also supports the department by handling general email questions and requests.
Roles and Responsibilities:
* Communicates with employees regarding their needs for leave. Ensures that employees are aware of their responsibilities and of any documentation and notice required to qualify for and to take leave.
* Handles the leave administration process from the employee's initial request for leave through to the return to work. This includes gathering and completing all required paperwork, determining eligibility, designating leave type, requesting medical certification as needed, and accounting for intermittent leave use.
* Advises managers and employees on the interaction of leave laws with paid time off, workers compensation, and short-term and long-term disability benefits.
* Oversees the return-to-work process for employees returning from extended FMLA, workers compensation, or other leave(s).
* Administers other company time-off programs as assigned in accordance with internal policy and applicable laws.
* Communicates leave decisions and on-going expectations with employees.
* Maintains the return to work process for employees returning from all types of leave.
* Facilitates leave requests, which may include accommodation requests under the ADA.
* Drafts and/or recommends revisions to company leave policies to ensure compliance with federal, state and local laws and regulations.
* Maintains complete and accurate records of leave and accommodation requests.
* Preserves confidentiality of employee medical documentation and files.
* Maintains knowledge of all applicable leave and accommodation laws including the FMLA, ADA, and state and local laws.
* Monitors and maintains department email inbox, responding to questions and requests as necessary.
* Performs other duties as assigned.
Qualifications:
* 3+ years of multi-state Human Resources experience required
* Knowledge of leave requirements and other legal protections afforded by the FMLA, ADA and other applicable laws.
* Specialized certification or training on FMLA/leave administration is a plus
* Ability to multi-task and prioritize duties while being flexible.
* Excellent interpersonal, listening, verbal, and written communication skills.
* Strong attention to detail.
* Proficiency in Microsoft Office Suite required.
* Spanish bilingual preferred.
