Delivery Driver/ City Desk Representative

Be part of a growing, successful company in an exciting and challenging field. Border States is 100% employee-owned, which means you're empowered to make decisions, find solutions and receive rewards for your hard work.

This position will be located in: Hendersonville , TN

Job Summary

Supports the day-to-day operations of the Warehouse in providing delivery and warehouse services. Provides delivery of materials to customer sites or branch locations. Provides for regular maintenance of vehicles and schedules DOT/state made mandated inspection visits. Maintains a clean vehicle, daily driver logs and daily vehicle inspection reports. Completes truck summary, drivers log and other back detail daily. Loads and unloads material and provides exceptional customer service.

Responsibilities

Essential Functions

* Provides delivery of material to Border States branches and customer sites based on business needs.
* Maintains delivery vehicle in clean, good working condition and monitors maintenance and mileage data if required.
* Provides for regular maintenance and cleaning of vehicles, as appropriate.
* Schedules DOT/state mandated inspection visits, as required.
* Maintains daily driver logs and vehicle inspection sheets.
* Completes truck summary, driver's log and other backup detail daily, pays truck expenses and updates appropriate records, as appropriate.
* Must be observant and adhere to all local, state, and federal traffic and safety regulations.
* Must have a full understanding of truck routes and may coordinate deliveries with our own trucks, assigned freight companies or other carriers based on special requests or the best way to ship material.
* Loads and unloads material at the branch and customer locations.
* May perform warehouse functions including, but not limited to, order filling, stocking shelves, processing returns, receiving and shipping, as needed.

Non-essential Functions

* Performs/assists with other duties/projects as assigned by supervisor/manager.
* May be responsible for conducting Vendor Managed Inventory (VMI) as part of their daily route.
* May check and pack material to be delivered.
* May maintain shipping equipment and keep work area clean and safe.
* May assist the City Desk and Will Call areas in providing customer service functions including, but not limited to, order entry, filling orders, processing returns, expediting, technical assistance, Will Call, and other functions, as needed.
* Other duties as assigned by supervisor or other designate.

Qualifications

* Two-years of work experience preferred.
* Prior warehouse distribution experience including forklift operation and good knowledge of electrical products/systems is preferred.
* Minimum of 21 years of age is required.
* Valid driver's license to operate company vehicles is required.
* Current medical certification is required.
* Clean driving record is essential.
* Working knowledge of PC for Windows and Internet. SAP software is a plus.

Skills and Abilities

* Ability to perform all aspects of the job as accurately and efficiently as possible while providing exceptional customer service.
* Excellent interpersonal communication (reading, writing and speaking English)
* Ability to effectively plan and organize.
* Excellent customer service skills include being competent, accurate, responsive and engaged.

Physical Requirements

Lift and carry requirements (weight and frequency):

Occasionally 0 - 33% Frequently 34 - 66% Continuously: 67 - 100%

* Lift from Floor to Waist:
* < than 10 lbs. - Occasionally
* 10 to 25 lbs. - Occasionally
* 26 to 50 lbs. - Occasionally
* 51 to 75 lbs. - Occasionally
* 76 to 100 lbs. - Occasionally
* 101 + lbs. - Not at all


* Above Waist Lift:
* < than 10 lbs. - Occasionally
* 10 to 25 lbs. - Occasionally
* 26 to 50 lbs. - Not at all
* 51 to 75 lbs. - Not at all
* 76 to 100 lbs. - Not at all
* 101+ lbs. - Not at all


* Unilateral Carry:
* < than 10 lbs. - Occasionally
* 10 to 25 lbs. - Occasionally
* 26 to 50 lbs. - Not at all
* 51 to 75 lbs. - Not at all
* 76 to 100 lbs. - Not at all
* 101+ lbs. - Not at all


* Bilateral Carry:
* < than 10 lbs. - Occasionally
* 10 to 25 lbs. - Occasionally
* 26 to 50 lbs. - Occasionally
* 51 to 75 lbs. - Occasionally
* 76 to 100 lbs. - Not at all
* 101+ lbs. - Not at all



Physical Activity

Frequency at which you would do the following in a typical day:

* Sitting (a continuous period of being seated) - Continuously
* Standing (for sustained periods of time) - Occasionally
* Walking (moving about on foot to accomplish tasks) - Frequently
* Bending/Stooping (downward and forward) - Occasionally
* Crawling (moving about on hands and knees or hands and feet) - Not at all
* Climbing/Walking Stairs (ascending or descending) - Occasionally
* Reaching (extending arms in any direction) - Continuously
* Crouching/Squatting (bending the body downward and forward by bending leg and spine) - Not at all
* Kneeling (bending legs at knee to come to rest on knee(s)) - Occasionally
* Balancing (maintaining body equilibrium to prevent falling) - Frequently
* Repetitive Motion (substantial movement (motions) of the wrists, hands, and/or fingers) - Occasionally
* Trunk Rotation (movement in any direction, whether standing or sitting, with at least one foot stationary and in contact with the floor) - Occasionally
* Pushing/Pulling (using upper extremities to press against or draw or tug) - Occasionally
* Handling (applying pressure to an object with the fingers and palm) - Continuously
* Fingering (picking, pinching, typing; working primarily with fingers and not whole hand) - Frequently
* Talking (expressing or exchanging ideas by means of the spoken word) - Occasionally
* Driving (the control and operation of a fork lift) - Continuously
* Desk Work (tasks generally performed at a desk, including use of a computer, printer, fax machine, telephone and other office equipment) - Occasionally
* Use of tools (safely operate equipment needed for receiving, conveying, stocking, packaging, and shipping parts) - Frequently
* Hearing (perceiving the nature of sounds at normal speaking levels) - Continuously
* Exposure (to adverse weather & temperature conditions) - Frequently
* Travel (travel needed to perform job duties) - Not at all

Additional Information

This job description is a summary of the job duties and responsibilities and is not intended to cover all possible job duties and is subject to change at the employer's discretion. Employees must be able to perform the essential job duties and satisfy job requirements either with or without a reasonable accommodation.

Our History

Border States is a leader in the electrical supply distribution industry with over 120 locations in 31 states. Our employee-owners are second to none in delivering top-notch customer service and in demonstrating extra-ordinary people skills. We are one of the largest independent electrical distributors in the United States providing products and services to the construction, industrial and utility industries. Border States has a competitive benefit package and is a 100 percent employee-owned company. Employee-ownership is a significant part of our culture and our success stems from the dedication of our employee-owners. We practice open-book management and our employee-owners are empowered with clearly defined levels of authority to be innovative and decisive, allowing us to respond quickly to the needs of customers. Employee-owners understand their roles in the success of the company and care about customers' needs, which drives our focus on adding value to everything we do. We recognize that not all customers are the same and each has specific requirements. Our employee-owners understand these diverse needs and have the commitment, resourcefulness and flexibility to outperform all others.

Values

As a Border States employee-owner, you're responsible for living our mission, service philosophy and service standards.

Our Purpose

We believe unstoppable businesses shouldn't go it alone. We are owners - of relationships, of outcomes, of every moment these unstoppable businesses need to deliver.

Service Philosophy

We earn customer loyalty and confidence by caring about their needs and adding value to everything we do.

Service Standards

Border States employee-owners are competent, accurate, responsive, and engaged .

Your career

Join an experienced team at one of the largest electrical distributors in the United States. What are you waiting for?

Border States has a competitive benefits package which includes but is not limited to:

Health, Dental and Vision Benefits

Accident, Critical Illness, Hospital Indemnity

FSA & HSA

Employee Stock Ownership Plan (ESOP)

Disability Benefits

401(k) Retirement Plan

Life Insurance

Employee Assistance Program

Paid Holidays

Paid Volunteer Time

Personal Leave time and more

Border States provides bonuses to their employee-owners upon the achievement of branch and company goals.

Equal Opportunity For All

It's not just the law. It's something we've believed in since our founding. We value the diversity of all of our employee-owners and will always be an equal opportunity employer.

Drug Free/Smoke Free workplace