Assistant Store Manager
2 months ago
C-A-L Ranch Stores was founded in 1959 in Idaho Falls, ID, by Clinton, Allen, and L. Wayne Murphy. The family used their initials "C-A-L" to create their brand. Our first store, located in Idaho Falls, ID was called C-A-L Ranch & Farm Supply. The store had less than 3,000 square feet and the primary products sold were tillage tools and hardware. After 60+ years of successful retail business, C-A-L Ranch Stores has grown from a single store operator to a regional retailer with multiple stores in Idaho, Utah, Nevada, and Arizona. While C-A-L Ranch Stores is no longer owned by the Murphy's, it is still privately held, and the current owners continue to operate the company with the same fundamental mission and value system.
Who We Are:
C-A-L Ranch Stores is a Ranch & Home Store AND SO MUCH MORE Our company is full of craftsmen, marksmen, outdoor grill masters, backyard farmers, and people who just love to hunt and fish. We are campers, hikers, dreamers, doers, and makers. We like to turn up the flavor and get in the game. We feed our chickens, love our pets, DIY, and dress to the nines for concerts, rodeos, and Sundays.
What you'll do:
Supervises and coordinates activities of workers in a department of retail store by performing the duties assigned by Manager. Supervises and coordinates activities of workers throughout the store during shifts when store manager is not present by performing the following duties.
Responsibilities:
The supervisory duties listed below will be your primary duties. You will spend more than 50% of your time on these duties. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
- Responsible for areas of the store as specified by Store Manager.
- Plans and prepares work schedules and assigns employees to specific duties. Assigns duties to workers and schedules break periods, work hours, and vacations.
- Responsible for helping with financial performance of store, merchandise placement, sales, expense management and achievement of profitability goals.
- Coordinates sales promotion activities and prepares, or directs workers preparing merchandise displays.
- Supervises employees engages in sales work, taking of inventories, reconciling cash with sales receipts, keeping operating records, or preparing daily record of transactions for Accountant, or performs work of subordinates, as needed.
- Trains workers in store policies, department procedures, and job duties. Orders merchandise, supplies, and equipment.
- Orders supplies and equipment. Records delivery of merchandise compares pack list with received merchandise. Reports discrepancies to control costs and maintain correct inventory levels.
- Inspects merchandise to ensure it is correctly priced and displayed.
- Recommends additions to or deletions of merchandise to be sold in department.
- Listens to customer complaints, examines returned merchandise, and resolves problems to restore and promote good public relations.
- Able to operate pallet jacks, forklifts, and miscellaneous carts in a safe manner. Become forklift certified and maintain certification.
- Sells merchandise and assists sales workers in completing difficult sales.
- Approves checks written for payment of merchandise purchased in department.
- Plans department layout or merchandise or advertising display.
- Locks and secures store.
- This position requires the ability to safely handle firearms and adhere to all company, state, and federal firearms regulations. This position also requires that you process all firearms transactions in an efficient manner in accordance with all internal policies, procedures, and applicable law. This position initiates 4473 forms with customers and is responsible for conducting final check of applicable company, state, and federal forms prior to a firearm being transferred to the customer.
- Assistant Managers must be physically present at the C-A-L Ranch Store. Regular and predictable attendance is required. Work schedules are completed weekly, please inform the Store Manager immediately if you know you will not be able to work a shift you have been assigned.
- While performing the duties of this Job, the employee is regularly required to stand; walk; reach with hands and arms and stoop, kneel, crouch, or crawl. The employee is frequently required to use hands, balance and talk or hear. The employee is occasionally required to sit. The employee must regularly lift and /or move up 50 lbs. occasionally engaging in assisted lifting over 50 lbs.
- Employee must be able to understand and communicate effectively in the English language, both verbally and in writing.
- Assistant Manager's role is to model desired behaviors and create an environment and culture in which employees are able to work safely, being held accountable for all safety policies and conditions in and around their store.
- Work effectively with their manager and Loss Prevention as a member of the Safety Committee.
- Ability to push, pull, and lift materials weighing up to 50lbs.
Qualifications:
- Directly supervises employees in their assigned department specified by the Store Manager.
- Carries out supervisory responsibilities in accordance with the C-A-L Ranch stores policies and applicable laws.
- Helps the Store Manager select, train, and develop hourly employees. This includes interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.
- Effectively helps the Store Manager with monthly store meetings and monthly safety meetings. Create work schedules for employees. Approve employee timecards.
- Take personal ownership for implementation of C-A-L Ranch Stores programs and initiatives on merchandising and cost management.
- Helps the Store Manager achieve consistency in merchandising execution, and the operational process in the store.
- Handles and resolves escalated customer issues.
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