Store Manager

7 months ago


Las Vegas, United States Ross Stores, Inc. Full time
Welcome to Ross Stores, Inc., where our differences make us stronger… At Ross and dd’s, inclusion is a way of life. We care about our Associates and the communities we serve and we value their differences. We are committed to building diverse teams and an inclusive culture. We respect and celebrate the diversity of backgrounds, identities, and ideas of those who work and shop with us. Come join us as we continue our diversity, equality and inclusion journey
General Purpose
Responsible for all aspects of the Stores' operations. Leads the entire operation of the Store to ensure that Company standards and best practices are consistently met. Staffs, trains and develops leadership team to deliver the desired sales and profit results, while maintaining a friendly, easy to shop environment. Recruits, trains and develops Associates. Manages the operations of the Stockroom, Front End, and Sales Floor to ensure new merchandise gets to the sales floor in a timely manner, goods are received properly and manages expenses through execution of best practices and productivity.
Essential Functions
  • General Operating Requirements
    • Leads all Company Best Practices and maximizes productivity by minimizing steps and touches while working.
    • Analyzes Store reports to evaluate controllable expenses and overall Store performance.
    • Addresses any variance to Company standards with appropriate action plan, partnering with the District Manager as needed.
    • Ensures proper scheduling of Associates to meet business objectives.
    • Accepts special assignments as directed by Leadership.
    • Responsible for payroll administration including daily punch edits, Associate scheduling compliance, Sunday payroll transmission, and Payroll reporting as needed.
  • Organizational Development
    • Recruits, hires, trains and develops Assistant Managers, Area Supervisors and non-exempt Associates.
    • Through selection, training and motivation, strives to reduce Store turnover. Utilizes and promotes all retention tools including incentive programs, recognition opportunities, contests and training. Ensures all required training courses are prioritize and completed in a timely manner.
    • Responsible for addressing personnel and performance issues including coaching, verbal and written warnings, progressive discipline and termination when needed.
    • Ensures compliance with Ross personnel policies and procedures.
    • Manages Associate Relations issues, consulting with the District Manager as needed.
    • Ensures compliance with all State, Local and Federal regulations.
  • Expense Control
    • Leads all expenditures to be within budget.
    • Controls payroll hours to plan, as the primary controllable expense, as well as adjusting to current business trends.
  • Maintaining a Safe & Secure Environment
    • Maintains adherence to Company safety policies and ensures the safety of Associates and Customers.
    • Ensures all Associates understand and can execute emergency operating procedures.
  • Customer Service
    • Treats all Customers, Associates, and other leaders with respect.
    • Demonstrates courtesy, friendliness, and professionalism at all times. Recognizes Associates using Company recognition programs.
    • Executes Customer service programs and Merchandise Presentation programs through Associate training and program supervision.
    • Supervises and coaches Retail Associates in providing efficient and friendly service at the registers, Customer Service desk, fitting rooms, sales floor, etc.
  • Personal and Store Brand
    • Leads all Store Associates in, and models, a professional appearance, in accordance with the Company Dress Code. Reinforces the Company Dress Code at all times.
    • Represents and supports the Company brand at all times.
    • Manages Store to ensure a clean, neat, easy to shop environment.
    • Maintains a high standard of housekeeping with help of contracted maintenance personnel and Ross Associates.
  • Merchandise Processing and In-Store Marketing
    • Ensures recovery, sizing and markdowns are completed to Company standards through teaching, assigning tasks, and following up per Company best practice.
    • Ensures merchandise is presented and organized according to Company merchandising guidelines.
    • Urgently manages merchandise processing to the sales floor within the expected Company timeframe.
  • Loss Prevention
    • Responsible for training Associates on Loss Prevention programs to achieve Store shortage goals.
    • As a representative of Ross Leadership, demonstrates integrity and honesty in all interactions with Associates and Customers. Safeguards confidential information, cash and credit card information and merchandise.
    • Understands and complies with the Loss Prevention Awareness Program and is responsible for Store Loss Prevention which includes maintaining a large Customer service presence on the sales floor, Customer and Associate engagement and heightened Loss Prevention awareness.
    • Responsible for leading the annual inventory process including preparation and execution of inventory guidelines.
    • Monitors mark-out-of-stock policy to ensure proper administration.
Competencies
  • Learning on the Fly
  • Developing Effective Teams
  • Business Acumen
  • Self-Development
  • Dealing with Ambiguity
  • Managing and Measuring Work
  • Problem Solving
  • Perseverance
Qualifications And Special Skills Required
  • Five or more years of Store management experience in a retail environment
  • Must maintain a high level of Customer service.
  • Must demonstrate the ability to lead, manage, motivate and communicate positively to Store Associates at all levels.
  • Ability to train, coach and develop Associates at all levels.
  • Ability to organize and prioritize tasks necessary to accomplish goals, develop a schedule to complete tasks and execute to achieve results.
  • Fluency in English.
  • Must exercise considerable independent judgement and discretion.
  • Ability to work evenings and weekends.
Physical Requirements/Ada
  • Ability to use all Store equipment, including PDTs, registers and PC as required.
  • Ability to spend up to 100% of working time standing, walking, and moving around the Store.
  • Ability to regularly bend at the waist, squat, kneel, climb, carry, reach, and stoop.
  • Ability to occasionally push, pull and lift more than 25 lbs.
  • Ability to use janitorial equipment, rolling racks, ladders and other assigned supplies.
  • Ability to perform basic mathematical calculations commonly used in retail environments.
  • Certain assignments may require other qualifications and skills
Supervisory Responsibilities
Direct supervision of Assistant Store Manager, Area Supervisors and all Retail Associates.
DISCLAIMER
This job description is a summary of the primary duties and responsibilities of the job and position. It is not intended to be a comprehensive or all-inclusive listing of duties and responsibilities. Contents are subject to change at management's discretion.
Ross is an equal employment opportunity employer. We consider individuals for employment or promotion according to their skills, abilities and experience. We believe that it is an essential part of the Company's overall commitment to attract, hire and develop a strong, talented and diverse workforce. Ross is committed to complying with all applicable laws prohibiting discrimination based on race, color, religious creed, age, national origin, ancestry, physical, mental or developmental disability, sex (which includes pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), veteran status, military status, marital or registered domestic partnership status, medical condition (including cancer or genetic characteristics), genetic information, gender, gender identity, gender expression, sexual orientation, as well as any other category protected by federal, state or local laws.

  • Las Vegas, Nevada, United States The Love Store Full time

    About The Love StoreWe are a retail company seeking an experienced Assistant Store Manager to join our team.


  • Las Vegas, Nevada, United States The Love Store Full time

    Job OverviewThe Love Store is seeking a highly skilled and motivated Retail Store Supervisor to lead our retail team. As a key member of our leadership team, you will be responsible for motivating a team of sales associates to meet sales goals and ensuring smooth and efficient workflows.Our ideal candidate will have proven experience in fast-paced retail...


  • North Las Vegas, Nevada, United States The Love Store Full time

    Job DescriptionThe Love Store is seeking a highly skilled Assistant Store Manager to join our team. This role is an excellent opportunity for individuals who want to develop their leadership skills and drive sales growth.We are committed to providing an inspirational culture of high-performance and accountability, and we believe that this position will play...


  • North Las Vegas, Nevada, United States The Love Store Full time

    The ideal candidate for this Store Front Assistant Manager position will possess excellent communication skills, a strong understanding of the retail sales process, and the ability to work effectively in a fast-paced environment. Key responsibilities include greeting and directing customers, providing product information, conducting sales transactions, and...


  • Las Vegas, Nevada, United States The Love Store Full time

    About The Love StoreWe are a leading retailer looking for a highly skilled Store Leadership Specialist to join our team. In this role, you will be responsible for overseeing the day-to-day operations of one of our stores, including managing sales, inventory, and staff.Salary: $55,000 - $75,000 per yearJob DescriptionThe Store Leadership Specialist is a key...


  • Las Vegas, Nevada, United States The Love Store Full time

    About the RoleThe Store Supervisor role at The Love Store requires a strong leader who can motivate and empower their team to achieve sales goals. You will work closely with the Store Manager and Assistant Manager to ensure seamless store operations and provide exceptional customer service.To be successful, you should have excellent coaching skills, be able...


  • Las Vegas, Nevada, United States The Love Store Full time

    Role Summary:This is a unique opportunity for a results-driven professional to take on a key leadership role within The Love Store.Key Accountabilities:To drive sales growth and improve store performance through effective coaching and development of the team.To identify and implement opportunities to improve customer satisfaction and loyalty.Requirements:A...

  • Store Manager

    7 days ago


    Las Vegas, United States Big O Tires Full time

    We are seeking an Experienced Automotive Store Manager to join our team!Responsibilities of Store Manager:Leads, coaches, and motivates team members to provide an exceptional customer experience and achieve strong financial performance.Builds customer loyalty.Ensures compliance with all Big O Tire standard operating procedures.Responsible for managing a high...

  • Store Manager

    2 days ago


    Las Vegas, United States True Classic Tees LLC Full time

    Job DescriptionJob DescriptionWe are building something truly unique and impactful—where everything begins and ends with exceptional people.Are you ambitious, entrepreneurial, and ready to take the next big step in your career?As the Store Manager at True Classic, you will be at the forefront of our brand's success. You'll represent True Classic as...


  • Las Vegas, Nevada, United States Las Vegas Petroleum Full time

    Job Title: Store Operations ManagerAbout the Company:Las Vegas Petroleum is a dynamic and fast-paced convenience store environment that requires a skilled leader to support the Store Manager in delivering exceptional operational performance and customer service.Job Description:The Assistant Store Manager at Las Vegas Petroleum plays a vital role in...

  • Store Manager

    6 months ago


    Las Vegas, United States Community Choice Financial Family of Brands Full time

    Overview: As a Store Manager, you will leverage your leadership skills to coach, train, and guide your team to excel in their roles and uphold our high-quality standards. Reporting to the General Manager, you will serve as their right hand and run daily operations in their absence. You will make a positive impact on overall store performance by setting the...


  • las vegas, United States Ross Stores, Inc. Full time

    Welcome to Ross Stores, Inc., where our differences make us stronger… At Ross and dd’s, inclusion is a way of life. We care about our Associates and the communities we serve and we value their differences. We are committed to building diverse teams and an inclusive culture. We respect and celebrate the diversity of backgrounds, identities, and ideas of...


  • Las Vegas, Nevada, United States The Salvation Army Full time

    About The Salvation ArmyThe Salvation Army is an international movement that provides a range of programs to support individuals and communities. Our Adult Rehabilitation Centers offer a no-fee program to assist men and women in their journey to rehabilitation.Job OverviewWe are seeking a motivated and experienced Assistant Store Manager to join our retail...


  • Las Vegas, Nevada, United States Barnes & Noble Education Full time

    **Company Overview**Barnes & Noble College is a trusted partner to colleges and universities nationwide, providing essential educational content, tools, and merchandise within a dynamic retail environment. Our teams interact directly with customers to deliver outstanding customer service and drive sales growth.**Job Description**We are seeking a skilled and...


  • Las Vegas, United States The Salvation Army Full time $15

    ABOUT THE ARC:The Salvation Army (TSA) Adult Rehabilitation Center (ARC) is a no-fee program to assist men & women in their journey to complete our rehabilitation program.  We are grateful for the contributions our valued employees make toward the maintenance and effectiveness of the programs. The organization is indebted to and dependent on the diligence...


  • Las Vegas, United States Burlington Full time

    LOCATION 5959 West Sahara Ave Las Vegas NV US 89146 Overview If you are interested in growing your retail career with one of the largest and fastest growing off-price retailers in the nation, join the Burlington Stores team as a District Manager! Are you an experienced retail professional with the business knowledge and leadership skills to provide guidance...


  • Las Vegas, Nevada, United States The Salvation Army Full time

    About the RoleThe Salvation Army is seeking a highly skilled Store Operations Manager to join our Retail Team in Durango. In this critical role, you will be responsible for ensuring the smooth day-to-day operation of our South Durango Thrift Store, which supports our Adult Rehabilitation Program.Key Responsibilities: Partner with the Store Manager to oversee...

  • C-Store Manager

    1 week ago


    Las Vegas, United States Terrible Herbst Full time

    Job DescriptionJob DescriptionConvenience Store Manager (Las Vegas, NV)DescriptionStore Manager is responsible for establishing and maintaining Customer Services and is accountable for the operation of the c-store including gas pumps, ensuring maximum sales and profitability through merchandise, inventory, employee management, and managing operating costs...


  • Las Vegas, United States INTERSTATE GROUP LLC Full time

    Job Description (ASM0624)Job Title: Assistant Store ManagerDepartment: TrailersPlus Lot & Sales OperationsReports To: Store ManagerStatus: Hourly plus commissions and bonusesSUMMARYThis Assistant Store Manager (ASM) will play a critical role in ensuring the success of our retail operations, including managing operations, sales, inventory, customer service,...


  • Las Vegas, Nevada, United States The Salvation Army Full time

    About The Job:">The Salvation Army, an international movement, is seeking a highly motivated and experienced Store Manager Assistant to join our team in Las Vegas. This is an excellent opportunity for a retail professional to take on a leadership role and contribute to the success of our Adult Rehabilitation Center.">Job Summary:">The Store Manager Assistant...