Member Services Representative
1 week ago
Job Summary
The Member Services Representative will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests.
Essential Duties and Responsibilities
* Greet members, prospective members and guests, providing exceptional customer service.
* Handle all front desk related activities including:
* Answer phones in a friendly manner and assist callers with a variety of questions.
* Check members into the system.
* New member sign-up.
* Take prospective members on tours.
* Facilitate needed updates to member's accounts.
* Respond to member questions and concerns in a timely and professional manner and elevate to Assistant Manager or Manager as needed.
* Assist in maintaining the neatness and cleanliness of the club.
Qualifications/Requirements
* Customer service background preferred.
* Basic computer proficiency.
* A passion for fitness and health.
* Upbeat and positive attitude
* Punctuality and reliability is a must.
* Exceptional customer service skills; able to interact in a positive and professional way with members and co-workers, exceeding the member's expectations.
* Strong listener with the ability to empathize and problem solve.
* Demonstrate diplomacy in all interactions while using appropriate behavior and language.
* High School diploma/GED equivalent required.
* Must be 18 years of age or older.
Physical Demands
* Continual standing and walking during shift.
* Continual talking in person or on the phone during shift.
* Must be able to occassionally lift up to 50 lbs.
* Will occasionally encounter toxic chemicals during shift.
Compensation: 9.65 / Hour
JOIN THE CLUB.
Enhancing people's lives with an affordable, high-quality fitness experience requires a team of inspiring, motivated and fun-loving go-getters. As one of the largest and fastest-growing franchisors and operators of fitness centers in the United States, Planet Fitness is just getting warmed up. We're continuously seeking top talent to join us in cultivating the Judgement Free Zone and shaping the future of our brand. With more than 2,000 locations in all 50 states, the District of Columbia, Puerto Rico, Canada, the Dominican Republic, Panama, Mexico and Australia, there's plenty of opportunity on our Planet and we are always looking for talented individuals to join our team
Our member mission says it best: our product is a tool, a means to an end; not a brand name or a mold maker, but a tool that can be used by anyone. To use our product, members need to feel inspired and motivated. That's where you come in. If you're looking for a place where you can make a difference in a customer's life, you've found it. Come to add your mojo to the Judgement Free Zone, but stay for the feeling that you're making a difference on our Planet.
TO FIND YOUR PERFECT FIT, SEARCH FOR A CLUB OPPORTUNITY NEAR YOU.
Employees at a franchise location are employed by the Franchisee and are not employees of PFHQ (the Franchisor). PFHQ neither dictates nor controls labor or employment matters for franchisees or their employees, and does not retain any reserved authority to control the terms and conditions of employment for franchisees or their employees. Each franchisee is responsible for ensuring compliance with local, state and federal law.
-
Coon Rapids, United States Planet Fitness Inc. Full timeJob Summary The Member Services Representative will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests. Essential Duties and Responsibilities * Greet members, prospective members and guests, providing exceptional customer service. * Handle all...
-
Coon Rapids, United States Planet Fitness Inc. Full timeJob Summary The Member Services Representative will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests. Essential Duties and Responsibilities * Greet members, prospective members and guests, providing exceptional customer service. * Handle all...
-
Customer Service Representative opener
6 months ago
Coon Rapids, United States Planet Fitness - PF Baseline Fitness Full timeJob SummaryThe Customer Service Representative will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests.Essential Duties and Responsibilities Customer Service Representative greets members, prospective members and guests, providing exceptional...
-
Customer Service Representative opener
2 hours ago
Coon Rapids, United States Planet Fitness - PF Baseline Fitness Full timeJob SummaryThe Customer Service Representative will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests.Essential Duties and Responsibilities Customer Service Representative greets members, prospective members and guests, providing exceptional...
-
Customer Service Representative Position
2 weeks ago
Coon Rapids, Minnesota, United States Planet Fitness - PF Baseline Fitness Full timeJob OverviewThe Customer Service Representative will play a pivotal role in creating a positive member experience by providing exceptional customer service to Planet Fitness members, prospective members, and guests.Key Responsibilities:Deliver superior customer service through greeting members, prospective members, and guests with a friendly demeanor.Manage...
-
Member Service Representative
1 week ago
Grand Rapids, United States YMCA Of Greater Grand Rapids Full timeThe Member Services Representative handles the day-to-day operations of the membership desk. Greets members in person and by telephone. Provides informational services and directs callers to the appropriate person. This position may require early mor Member Service, Representative, Customer Service, Operations, Retail
-
Food Service Team Member
3 days ago
Coon Rapids, Minnesota, United States Oswego County Opportunities, Inc. Full timeJob SummaryWe are seeking a highly motivated and detail-oriented Food Service Team Member to join our dynamic team at Oswego County Opportunities, Inc. This is a full-time position with an estimated salary of $37,500 per year.
-
Member Service Representative
6 months ago
Grand Rapids, United States Xtend Inc Full timePOSITION SUMMARY The Member Services Representative (MSR) provides day-to-day support for credit union members/callers via inbound & outbound services. Requests able to be handled by an MSR will be done in the most efficient manner possible. This position requires taking complete, detailed notes when forwarding a request to a credit union by account tracker...
-
Member Service Representative
1 week ago
Grand Rapids, United States Xtend Full timePOSITION SUMMARYThe Member Services Representative (MSR) provides day-to-day support for credit union members/callers via inbound & outbound services. Requests able to be handled by an MSR will be done in the most efficient manner possible. This position requires taking complete, detailed notes when forwarding a request to a credit union by account tracker...
-
Route Sales Representative
2 days ago
Coon Rapids, United States Disability Solutions Full timeJob DescriptionThe Route Sales Representative is a full-time position that is responsible for delivering, selling, and merchandising Frito-Lay's complete line of products including Lay's, Doritos, Cheetos, Tostitos, Fritos, and many more to local stores including gas stations, dollar stores, and large grocery stores. As a Route Sales Representative, you...
-
Member Experience Representative
7 days ago
Cedar Rapids, United States Collins Community Credit Union Full timeCollins Community Credit Union, a growing organization, is currently recruiting for a Member Experience Representative. This person will be a competitive, independent, "doer" who can problem solve and get things done through people. In this role, you will promote and provide credit union products and services to new and existing members with referrals to...
-
Member Experience Representative
6 months ago
Cedar Rapids, United States Collins Community Credit Union Full timeCollins Community Credit Union, a growing organization, is currently recruiting for a Member Experience Representative. This person will be a competitive, independent, "doer" who can problem solve and get things done through people. In this role, you will promote and provide credit union products and services to new and existing members with referrals to...
-
Team Member
4 weeks ago
COON RAPIDS, United States Border Foods LLC Full timeWho wants FREE tacos?!At Border Foods, our purpose is to Make Lives Better and it is at the foundation of all that we do. We are proud of our family culture that develops people and provides career growth in pristine restaurants where people aspire to work, guests desire to dine… where Live Más comes to life. Your role as a Team Member is to feed...
-
Automotive Sales Representative
6 months ago
Coon Rapids, United States Lithia & Driveway Full timeDealership: L0803 Coon Rapids Chrysler Dodge Jeep Ram Coon Rapids Chrysler Dodge Jeep Ram We are dedicated to delivering honest value, earning customers for life, taking personal ownership, improving constantly and having fun! If you share these goals, we want to talk to you! Come be a part of the Automotive Industry future with the Lithia Motors...
-
Customer Service Representative
5 days ago
Grand Rapids, Michigan, United States Xtend Full timeJob Title: Customer Service RepresentativeAbout Xtend:Xtend is a professional organization that provides exceptional client service while maintaining seamless relationships with our credit union partners. Our team members are committed to delivering outstanding support to our clients, and we're looking for talented individuals to join our team.Estimated...
-
Customer Service Representative
2 months ago
Cedar Rapids, United States Doug Valentine - State Farm Agent Full timeBenefits: 401(k) 401(k) matching Bonus based on performance Company parties Competitive salary Dental insurance Health insurance Opportunity for advancement Paid time off Training & development Vision insurance ROLE DESCRIPTION:As a Customer Service Representative - State Farm Agent Team Member with...
-
Customer Service Representative
3 months ago
Grand Rapids, United States Holiday Companies Full timeHoliday Stationstores - 514 Michigan St NE [Retail Associate / Team Member] As a Customer Service Representative at Holiday Stationstores, you'll: Provide prompt, courteous customer service; Ring up all sales on cash register properly and accurately, handling money, checks, and other types of payment received for products sold; Perform multi-function...
-
Customer Service Representative
3 months ago
Grand Rapids, United States Circle K Full timeCircle K - 514 Michigan St NE [Retail Associate / Team Member] As a Customer Service Representative at Circle K, you'll: Provide prompt, courteous customer service and resolve customer issues on shift; Ring up all sales on cash register properly; Perform multi-function operation of fuel console, lottery machine, etc.; Inspect store facilities and equipment...
-
Customer Service Associate
1 week ago
Coon Rapids, United States Savers | Value Village Full time**Job Title: Customer Service Associate** **Who we are:** As one of the largest for-profit thrift operators in the United States, Canada and Australia for value priced pre-owned clothing, accessories and household goods, our mission is to champion reuse and inspire a future where secondhand is second nature. We supply our stores with gently-used,...
-
Customer Service Representative
6 days ago
Grand Rapids, Michigan, United States SP+ Full timeOverviewAt SP+, we are driven by our commitment to making every moment matter for a world on the go. We strive to put ourselves in the shoes of those we serve, ensuring that time is valued and respected.We are seeking a Customer Service Representative to join our team. As a key member of our operations, you will play a crucial role in delivering exceptional...