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Bartender/Server FullTime

4 months ago

Kissimmee, United States Carter Hospitality Group Full time
JOB DESCRIPTION:
A Bartender is responsible for taking food and beverage orders; entering orders quickly and in proper sequence; serving food and beverages for guests at the bar and tables in the restaurant, if required; coordinating with the kitchen to ensure timely service and quality of the food; and providing the highest quality of service to the customer at all times; performing all other responsibilities as directed by the business or as assigned by management.
ESSENTIAL DUTIES:
  • Takes food and beverage orders, places orders, delivers orders, checks back after delivery of food and beverage to ensure guest satisfaction, observes guests to respond to any additional needs
  • Maintains bar and table appearance by pre-bussing, checks drink levels, removes clutter and provides adequate napkins, etc.
  • Presents check for payment, processes payments, and provides change, as needed
  • Stocks and organizes bar, as required
  • Ensures friendly welcoming service at all times
  • Process payments via POS register system
  • Follows customer service, adult beverage, and cash handling policies and procedures
  • Keeps assigned station clean, sets up and takes down station tables appropriately
  • Any and all duties assigned by management
MINIMUM REQUIREMENTS:  
The requirements listed are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.  
  • Must meet state minimum age for serving alcoholic beverages
  • Must have at least 6 months of closely related bartending/serving experience
  • Work experience in high volume or fast casual dining restaurant environment preferred
  • Must be able to pass required state food safety certification requirements
  • Must have reliable transportation
  • Must be able to pass pre-employment testing (i.e. drug test, background check, etc)
  • Must have full availability and be able to work days, evenings, nights, weekends, and holidays
KNOWLEDGE / SKILLS / ABILITIES:
  • Ability to read, write and speak English (multi-lingual a plus)
  • Ability to understand, follow and give written and oral instructions
  • Ability to speak, read and comprehend instructions, correspondence and policy documents, as well as converse comfortably with guests
  • Ability to interact with guests and coworkers in a friendly, enthusiastic and outgoing manner
  • Ability to work harmoniously with fellow employees and guests
  • Ensure uniform and personal appearance are clean and professional
  • Follow all company policies and procedures
  • Thank guests with genuine appreciation
  • Ability to speak with others using clear and professional language
  • Skills to develop and maintain positive working relationships with others
  • Ability to lift, push, pull, and/or carry up to 20 lbs
  • Ability to (