Senior Customer Support Coordinator

17 hours ago

Brea, United States Beckman Coulter, Inc. Full time
Wondering what's within Beckman Coulter Diagnostics? Take a closer look.

At first glance, you'll see that for more than 80 years we've been dedicated to advancing and optimizing the laboratory to move science and healthcare forward. Join a team where you can be heard, be supported, and always be yourself. We're building a culture that celebrates backgrounds, experiences, and perspectives of all our associates. Look again and you'll see we are invested in you, providing the opportunity to build a meaningful career, be creative, and try new things with the support you need to be successful.

Beckman Coulter Diagnostics is proud to work alongside a community of six fellow Diagnostics Companies at Danaher. Together, we're working at the pace of change to improve patient lives with diagnostic tools that address the world's biggest health challenges.

The Senior Coordinator Customer Support for Beckman Coulter Diagnostics is responsible for interacting with customers over the phone or via email to identify needs and determine appropriate action or escalate for further review. May provide quotes, process sales order, document customer complaints, attend to low supply, and respond to customer service needs, including shipment, billing and warranty issues, and basic product inquiries. May provide in-house training on non-technical customer support.

This position is part of the Order Management Team located in Brea, CA and will be designated as onsite. At Beckman Coulter, our vision is to relentlessly reimagine healthcare, one diagnosis at a time.

You will be a part of the Order Management Team and report to the Supervisor of Customer Support. If you thrive in a fast paced, supporting role and want to work to build a world-class organization-read on.

In this role, you will have the opportunity to:
  • Master multiple critical responsibilities within Order Management organization
  • Provide excellent support to internal and external stakeholders through various functions including telephone, email, eStore, eCommerce, business channels; Maintain effective communication with customers to ensure accurate billing and shipments.
  • Contribute to team effort by collaborating on team projects and process improvement initiatives; Communicate and influence critical updates directly to peers and leadership.

The essential requirements of the job include:
  • High school Diploma with 4 years of experience. College-level education is preferred.
  • Proficient written and verbal communication skills.
  • Multifaceted customer service or sales support experience showcasing ability to think critically, be flexible, and excel in different functions as business requires.

It would be a plus if you also possess previous experience in:
  • Using ORACLE (or a similar size ERP system, i.e., SAP, JD Edwards, etc.)
  • Fully understand the quote-to-cash process; ordering, warehouse distribution cycle ending with billing the client.
  • Experience in an eCommerce or high-volume order/email intake environment.

The hourly range for this role is $26.44 -$38.46 per hour. This is the range that we in good faith believe is the range of possible compensation for this role at the time of this posting. This range may be modified in the future.

This job is also eligible for bonus/incentive pay.

We offer comprehensive package of benefits including paid time off, medical/dental/vision insurance and 401(k) to eligible employees.

Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company's sole discretion, consistent with the law.

#LI-GCC

Join our winning team today. Together, we'll accelerate the real-life impact of tomorrow's science and technology. We partner with customers across the globe to help them solve their most complex challenges, architecting solutions that bring the power of science to life.

For more information, visit www.danaher.com.

Danaher Corporation and all Danaher Companies are committed to equal opportunity regardless of race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity, or other characteristics protected by law. We value diversity and the existence of similarities and differences, both visible and not, found in our workforce, workplace and throughout the markets we serve. Our associates, customers and shareholders contribute unique and different perspectives as a result of these diverse attributes.

The EEO posters are available here.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us at applyassistance@danaher.com to request accommodation.

  • Senior Customer Support Coordinator

    3 days ago

    Brea, United States Beckman Coulter, Inc. Full time

    Wondering what's within Beckman Coulter Diagnostics? Take a closer look.At first glance, you'll see that for more than 80 years we've been dedicated to advancing and optimizing the laboratory to move science and healthcare forward. Join a team where you can be heard, be supported, and always be yourself. We're building a culture that celebrates backgrounds,...

  • Caregivers Wanted for Flexible Senior Support

    2 weeks ago

    Brea, California, United States Nightingale Senior Care Full time

    About Nightingale Senior CareAt Nightingale Senior Care, we believe in providing exceptional support to our senior clients and their families. Our team of dedicated caregivers is committed to delivering compassionate and personalized care that enhances the quality of life for those we serve.

  • Sr. Coordinator Non-Technical Customer Support

    3 weeks ago

    Brea, United States Danaher Corporation Full time

    Wondering whats within Beckman Coulter Diagnostics? Take a closer look. At first glance, youll see that for more than 80 years weve been dedicated to advancing and optimizing the laboratory to move science and healthcare forward. Join a team wher Support, Technical, Coordinator, Healthcare, Customer Service, Manufacturing, Technology, Customer

  • Caregiver Customer Service Representative for Senior Care Agency

    6 months ago

    Brea, United States Nightingale Senior Care Full time

    We are seeking a dedicated customer service representative for our caregiver service business in Brea.  Nightingale Senior Care provides caregivers to help seniors and dependent adults in the comfort of their own home. Our caregivers are Non-medical. Our office is a fast paced environment that requires you to be composed as you think quickly to multi-task...

  • Senior Care Specialist

    2 weeks ago

    Brea, California, United States Nightingale Senior Care Full time

    Nightingale Senior Care is a reputable home care agency seeking compassionate and skilled caregivers to provide exceptional support to our clients in Orange County.About the Role:We are looking for individuals who share our commitment to delivering high-quality care and building meaningful relationships with our clients. As a Caregiver - Senior Care, you...

  • Senior Caregiver for Weekend Support

    2 weeks ago

    Brea, California, United States Nightingale Senior Care Full time

    About the JobWe are seeking compassionate and dedicated Home Care Aides to provide essential support to individuals in their homes.Key Responsibilities:Provide companionship and emotional support to clientsAssist with activities of daily living, including meal preparation, light housekeeping, and personal care assistanceMonitor and document clients' health...

  • Compassionate Caregiver for Senior Clients

    2 weeks ago

    Brea, California, United States Nightingale Senior Care Full time

    Job Title: Compassionate Caregiver for Senior ClientsLocation: La Mirada and Long BeachAbout Nightingale Senior CareNightingale Senior Care is a reputable organization dedicated to providing exceptional care services to seniors in need. We are seeking a compassionate and reliable Caregiver to join our team.Job Description:We are looking for an experienced...

  • Caregiver - Senior Care

    5 months ago

    Brea, United States Nightingale Senior Care Full time

    Nightingale Senior Care is seeking caregivers to help care for our clients in Orange County. Nightingale is a home care agency where our caregivers care for our clients in there home. Responsibilities: - Offer companionship and emotional support- Patience and empathy- Assist with activities of daily living including; help with meal preparation, light...

  • Compassionate Caregivers Wanted for Senior Care

    2 weeks ago

    Brea, California, United States Nightingale Senior Care Full time

    About Nightingale Senior CareWe are a compassionate care provider dedicated to delivering high-quality care services to individuals in need. Our mission is to provide personalized support and assistance to our clients, enabling them to maintain their independence and live comfortably in their own homes.Job RequirementsHCA registration (Home Care Aid) is...

  • Compassionate Caregivers Sought for Senior Clients

    2 weeks ago

    Brea, California, United States Nightingale Senior Care Full time

    At Nightingale Senior Care, we are dedicated to providing exceptional care and support to our clients. If you are passionate about making a positive impact on the lives of others, we invite you to consider this rewarding opportunity.We offer a comprehensive benefits package that includes:Weekly Pay: Earn every Friday by direct depositReferral Bonus Program:...

  • Customer Service Ambassador for Senior Living Community

    2 weeks ago

    Brea, California, United States Cogir of Brea Full time

    OverviewCogir of Brea, a reputable retirement community, seeks an enthusiastic Front Desk Concierge to provide exceptional customer service and support. As the primary point of contact, you will represent the community with a smile, ensuring a warm and welcoming experience for residents, families, visitors, and guests.What We OfferA competitive wage of...

  • Senior Caregiver

    2 weeks ago

    Brea, California, United States Nightingale Senior Care Full time

    Nightingale Senior Care is seeking a compassionate and reliable caregiver to join our team in providing exceptional care to our clients in Brea. Key Requirements:HCA registration (Home Care Aid)Live Scan (Criminal Background Check)TB Test (Tuberculosis Test) or Chest X-RAYA minimum of 2 years of experience in caregiving, with experience caring for family...

  • Senior Millwork Project Coordinator

    2 weeks ago

    Brea, California, United States TEC Group Inc. Full time

    Job OverviewEmpower your career with TEC Group, a well-established casework/millwork contractor in North Orange County. We are seeking a seasoned Millwork Project Coordinator to join our team.The ideal candidate will have 5+ years of experience in high-volume commercial casework facilities and strong knowledge of blueprint reading, contract management, and...

  • Senior System and Network Administrator

    2 months ago

    brea, United States AdelFi Credit Union Full time

    The Senior System Administrator helps implement, configure, support, maintain, backup, and optimize AdelFi’s network infrastructure and back-office information systems; and maintains current knowledge of network devices, servers, PCs, mobile devices, operating systems, remote access, security systems, email, data backup, cloud, printers, and telephony. The...

  • Senior System and Network Administrator

    2 months ago

    brea, United States AdelFi Credit Union Full time

    The Senior System Administrator helps implement, configure, support, maintain, backup, and optimize AdelFi’s network infrastructure and back-office information systems; and maintains current knowledge of network devices, servers, PCs, mobile devices, operating systems, remote access, security systems, email, data backup, cloud, printers, and telephony. The...

  • Senior System and Network Administrator

    2 months ago

    Brea, United States AdelFi Credit Union Full time

    The Senior System Administrator helps implement, configure, support, maintain, backup, and optimize AdelFi’s network infrastructure and back-office information systems; and maintains current knowledge of network devices, servers, PCs, mobile devices, operating systems, remote access, security systems, email, data backup, cloud, printers, and telephony. The...

  • Senior Electrical Materials Coordinator

    2 weeks ago

    Brea, California, United States Kelly Services Full time

    We are seeking a skilled Project Document Analyst and Bid Coordinator to join our team at Kelly Services, a premier electrical materials supplier in California.The ideal candidate will have 1-3 years of experience in administration or construction, with excellent organizational skills, clear communication abilities, and proficiency in Microsoft Office...

  • Senior Regulatory Affairs Specialist

    1 month ago

    Brea, United States Kelly Science, Engineering, Technology & Telecom Full time

    Position Overview: The Senior Regulatory Affairs Specialist creates, evaluates, and completes regulatory tasks related to the following: worldwide product registration submissions, facility registrations, technical files, FDA submissions, special projects, and strategy to drive market growth worldwide. This individual is responsible for obtaining global...

  • Senior Regulatory Affairs Specialist

    1 month ago

    brea, United States Kelly Science, Engineering, Technology & Telecom Full time

    Position Overview: The Senior Regulatory Affairs Specialist creates, evaluates, and completes regulatory tasks related to the following: worldwide product registration submissions, facility registrations, technical files, FDA submissions, special projects, and strategy to drive market growth worldwide. This individual is responsible for obtaining global...

  • Senior Regulatory Affairs Specialist

    1 month ago

    Brea, United States Kelly Science, Engineering, Technology & Telecom Full time

    Position Overview: The Senior Regulatory Affairs Specialist creates, evaluates, and completes regulatory tasks related to the following: worldwide product registration submissions, facility registrations, technical files, FDA submissions, special projects, and strategy to drive market growth worldwide. This individual is responsible for obtaining global...