Current jobs related to Front Desk Agent - Tampa - MCR Hotels

  • Front Desk Agent

    1 month ago

    Tampa, United States Crestview Management, LLC Full time

    Marriott Tampa Westshore is looking for a Front Desk Agent Job Description: We are seeking a friendly and professional Front Desk Agent to join our team. As the first point of contact for our guests, you will be responsible for providing exceptional customer service and ensuring a positive experience for all visitors. Essential Functions: Welcome guests...

  • Front Desk Agent

    1 month ago

    Tampa, United States Embassy Suites by Hilton Tampa Airport Westshore Full time

    Westmont Hospitality Group Embassy Suites by Hilton Tampa Airport Front Desk Agent Job Description JOB SUMMARY: The Front Desk Agent performs pre-registration and registration duties for incoming guests. The Front Desk Agent will check guests in and out, make room reservations, and track and report room statuses and rates. The Front Desk Agent must also be...

  • Front Desk Agent-PM Shift

    2 months ago

    Tampa, United States Embassy Suites by Hilton Tampa Airport Westshore Hotel Full time

    Job DescriptionJob DescriptionWestmont Hospitality GroupEmbassy Suites by Hilton Tampa AirportFront Desk AgentJob DescriptionJOB SUMMARY:The Front Desk Agent performs pre-registration and registration duties for incoming guests. The Front Desk Agent will check guests in and out, make room reservations, and track and report room statuses and rates. The Front...

  • Front Desk

    3 weeks ago

    Tampa, United States Maruti Hotels Llc DBA Ramada By Wyndham Temple Terrace Part time

    Job DescriptionJob Description*Job Overview:** We are seeking a professional and friendly Front Desk Agent to join our team. The ideal candidate will have a passion for providing exceptional customer service in a hotel or resort setting. **Duties:** - Greet and assist guests with check-in and check-out procedures - Handle guest inquiries, requests, and...

  • Front Desk

    3 weeks ago

    Tampa, United States Maruti Hotels Llc DBA Ramada By Wyndham Temple Terrace Part time

    Job DescriptionJob Description*Job Overview:** We are seeking a professional and friendly Front Desk Agent to join our team. The ideal candidate will have a passion for providing exceptional customer service in a hotel or resort setting.**Duties:** - Greet and assist guests with check-in and check-out procedures - Handle guest inquiries, requests, and...

  • Front Desk Representative

    9 hours ago

    Tampa, Florida, United States Seminole Gaming Full time

    Job Title: Front Desk AgentWe are seeking a highly skilled and customer-focused Front Desk Agent to join our team at Seminole Gaming. As a Front Desk Agent, you will be responsible for providing exceptional service to our guests, ensuring a pleasant hotel stay and overall gaming experience.Key Responsibilities:Register arriving guests by completing necessary...

  • Front Desk Representative

    1 week ago

    Tampa, Florida, United States Aimbridge Hospitality Full time

    Job Summary:Aimbridge Hospitality is seeking a skilled Front Desk Agent to join our team. As a Front Desk Agent, you will be responsible for providing exceptional guest service and ensuring a seamless stay for our guests.Key Responsibilities:Guest Registration: Register guests in a timely and accurate manner, ensuring all necessary information is collected...

  • Front Desk Agent Full Time 2nd shift 3PM to 11PM

    2 weeks ago

    Tampa, United States Aimbridge Hospitality Full time

    Front Desk Agents are responsible for greeting and registering the guest providing outstanding guest service during their stay and settling the guest's account upon completion of their stay. Primary responsibilities include: registering guests making Front Desk, Agent, Hospitality, 2nd Shift, Operations, Hotel

  • Front Desk Agent

    2 days ago

    Tampa, United States Hilton Hotels & Resorts Full time

    As a Front Desk Clerk, you would be responsible for assisting Guest Service Agents in checking in and checking out guests in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be re Agent, Front Desk, Guest Service, Suite, Hospitality

  • Front Desk Representative

    7 days ago

    Tampa, Florida, United States Streamsong Full time

    {"Job Title": "Front Desk Agent", "Job Description": "Key ResponsibilitiesAs a Front Desk Agent at Streamsong Resort, you will be responsible for providing exceptional guest service and ensuring a seamless experience for our visitors. Your duties will include:Registering and assigning rooms to guests, accommodating special requests whenever possible.Handling...

  • Front Desk Representative

    6 days ago

    Tampa, Florida, United States Crestview Management, LLC Full time

    {"Job Title": "Front Desk Agent", "Job Description": "Key ResponsibilitiesWelcome guests and check them in using our reservation systemAnswer phone calls and respond to guest inquiriesProvide information about hotel amenities and servicesAssist guests with luggage and other requestsProcess payments and maintain accurate recordsHandle guest complaints and...

  • Hotel Front Desk Agent-Marriott Tampa Westshore

    4 days ago

    Tampa, United States Crestview Management, LLC Full time

    Front Desk Agent Location: Marriott Tampa Westshore Job Description: The Front Desk Agent will be responsible for providing exceptional customer service to guests, checking them in and out of the hotel, answering phone calls and emails, and assisting with any guest requests or concerns. The ideal candidate will have excellent communication and organizational...

  • Front Desk Representative

    3 days ago

    Tampa, Florida, United States Seminole Gaming Full time

    Job Title: Front Desk AgentWe are seeking a highly skilled and customer-focused Front Desk Agent to join our team at Seminole Gaming. As a Front Desk Agent, you will be responsible for providing exceptional service to our guests, ensuring a pleasant hotel stay and overall gaming experience.Key Responsibilities:Register arriving guests by completing necessary...

  • Front Desk Representative

    2 weeks ago

    Tampa, Florida, United States Crestview Management, LLC Full time

    Job Summary:Crestview Management, LLC is seeking a highly skilled and professional Front Desk Agent to provide exceptional customer service and ensure a positive experience for all guests.Key Responsibilities:Welcome guests upon arrival and process check-ins using our reservation systemRespond to guest inquiries and provide information about hotel amenities,...

  • Front Desk Agent

    3 months ago

    Tampa, United States Westin Tampa Bay Full time

    About Us: At Pyramid Global Hospitality, people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, employee...

  • Front Desk Representative

    7 days ago

    Tampa, Florida, United States Palihouse Hyde Park Village Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Front Desk Agent to join our team at Palihouse Hyde Park Village. As a Front Desk Agent, you will be responsible for providing exceptional service to our guests, ensuring a seamless and memorable experience.Key ResponsibilitiesManage guest check-in and check-out processes, ensuring accuracy and...

  • Front Desk Associate

    1 day ago

    Tampa, Florida, United States HEI Hotels & Resorts Full time

    Front Desk Agent Job DescriptionWe are seeking a skilled and friendly Front Desk Agent to join our team at Aloft Tampa Downtown. As a key member of our front office team, you will be responsible for providing exceptional customer service to our guests, ensuring a seamless and enjoyable experience during their stay.Responsibilities:Greet guests warmly and...

  • Front Desk Associate

    7 days ago

    Tampa, Florida, United States HEI Hotels and Resorts Full time

    About UsAloft Tampa Downtown is a vibrant hotel located in the heart of Tampa, offering a unique blend of convenience and excitement. Our hotel provides easy access to premier destinations such as Busch Gardens, Tampa Theatre, and the iconic Tampa Riverwalk.Job SummaryWe are seeking a highly skilled and customer-focused Front Desk Agent to join our dynamic...

  • Front Desk Representative

    10 hours ago

    Tampa, Florida, United States Palihouse Hyde Park Village Full time

    Front Desk AgentWe are seeking a friendly and efficient Front Desk Agent to provide exceptional service to our guests at Palihouse Hyde Park Village. As a key member of our team, you will be responsible for ensuring a seamless and memorable experience for our guests.Key Responsibilities:Provide warm and welcoming service to guests, including check-in and...

  • Front Desk Agent | Palihouse Hyde Park

    2 months ago

    Tampa, United States Palihouse Hyde Park Village Full time

    Description FRONT DESK AGENT | PALIHOUSE HYDE PARKPOSITION PROFILE: We're looking for a friendly Front Desk Agent to provide our world famous trusty service. From the check-in process and a warm welcome to fielding ongoing inquiries and requests, our Front Desk Agents play a crucial role in providing a memorable guest experience. ABOUT PALIHOUSE HYDE PARK:...

Front Desk Agent

4 months ago

Tampa, United States MCR Hotels Full time
The Front Desk Agent at The Godfrey Hotel & Cabanas Tampa is responsible for providing overall positive guest experience while managing the customer-facing administrative processes of the hotel.

ESSENTIAL FUNCTIONS:

  1. Providing attentive, courteous, and efficient service to all guests prior to arrival and throughout their stay, while maximizing room revenue and occupancy.
  2. Maintain proper operation of the telephone switchboard.
  3. Answer guest inquiries about hotel service, facilities, and hours of operation.
  4. Establish and maintain good communication and teamwork with fellow associates and other departments within the hotel.
  5. Respond to guest requests in a timely and professional manner.
  6. Maintain confidentiality and security of all guests and hotel information.
  7. Document all guest requests, complaints, or problems immediately and notify designated department for resolving the situation. Follow up to ensure completion and guest satisfaction.
  8. Be aware of all rates, packages, and special promotions.
  9. Be familiar with all in-house groups and high demand/restricted dates.
  10. Take all necessary information when taking room reservations and follow rate quoting scenario.
  11. Be knowledgeable of the front desk computer system.
  12. Log and deliver packages, mail, and messages.
  13. Share knowledge of the property and amenities, along with any special events, local area attractions and things to do around the hotel.
  14. Accurately complete the check-in and checkout process.
  15. Uses creative reasoning and brand standard service tools to overcome guest objections and concerns and to ensure guest service satisfaction.
  16. Restocks front desk area and supplies as required or assigned by immediate supervisor.
  17. Ability to follow a checklist.
  18. Perform other duties as assigned.


MINIMUM QUALIFICATIONS:

  1. Must have a positive attitude and willingness to learn.
  2. Demonstrate the ability to multi-task.
  3. Demonstrate the ability to be detail oriented.
  4. Demonstrate the ability to problem solve to effectively deal with internal and external customers.
  5. Must have basic English verbal and written communication skills.
  6. Must work well in stressful, high-pressure situations.
  7. Basic math skills.
  8. Must have the ability to obtain alcohol awareness certification as required by the State.
  9. Must be willing to work a varied schedule that may include evenings, nights, weekends, and holidays.
  10. Must be proficient in Windows operating systems, Company approved spreadsheets and word processing.
  11. Must be able to convey information and ideas clearly.
  12. Must have a desire to serve all guests.
  13. Must meet the legal age to serve alcoholic beverages (at select properties).


PREFERRED QUALIFICATIONS:

  1. Experience in a hotel or a related field.
  2. Brand knowledge and experience.


Our Company
  • MCR is the 3rd-largest hotel owner-operator in the United States.
  • Founded in 2006, our company has offices in New York City, Dallas, Chicago, and Richmond, Virginia.
  • MCR has a $5.0 billion portfolio of 148 premium-branded hotels containing more than 22,000 guestrooms across 37 states and 106 cities.
  • MCR has more than 7,000 team members across the country and operates hotels under 9 Marriott brands, 8 Hilton brands and a number of unflagged independent hotels.
  • MCR was named one of Fast Company's 10 Most Innovative Travel Companies of 2020.
  • MCR is a three-time recipient of the Marriott Partnership Circle Award, the highest honor Marriott presents to its owner and franchise partners, and a recipient of the Hilton Legacy Award for Top Performer.
  • For the TWA Hotel at New York's JFK Airport, MCR won the Development of the Year (Full Service) Award at The Americas Lodging Investment Summit (ALIS), the Urban Land Institute New York Excellence in Hotel Development Award and the American Institute of Architects national Architecture Award, the highest honor given by the AIA

What we offer/What's in it for you?
  • Hotel Discounts
  • Weekly Pay
  • Paid Time Off
  • Retirement Options
  • Referral bonuses
  • Career advancement & upward mobility
  • Health, Dental, Vision Insurance- available after 30 days of employment for full-time team members

Other details
  • Job Family Hotels
  • Pay Type Hourly
  • Min Hiring Rate $15.00
  • Max Hiring Rate $15.00

Apply Now