See more Collapse

Director of Dining Services

1 month ago

Phoenix, United States Compass Group USA Inc Full time

Morrison Living

Salary:

Other Forms of Compensation:

Driven by our passion in the pursuit of hospitality and culinary excellence, Morrison Living has built community through dining experiences for over a century. Embedded in our culture, we deliver exceptional service and aim to be the best part of someone's day. The commitment of our team members to these core principles makes us an industry leader and an employer of choice for hospitality professionals.

Everything we do means more when it's served with care. The exceptional care and culinary artistry of our team members is nurtured by training, developing, and recognizing our greatest asset - our people. This approach makes the Morrison Living difference. Join us and discover how we build community one meal at a time.

Job Summary

Apply to Morrison Living today

Morrison Living is a member of Compass Group USA

Click here to Learn More about the Compass Story

Job Summary:

The Director of Dining Services is the strategic business leader of the community's food and beverage/culinary operation ensuring resident and client satisfaction by providing a consistently high-quality product and best-in-class hospitality, while also meeting financial goals and driving a positive work environment. You will oversee the development and implementation of departmental strategies and ensures implementation of the Compass Community Living's service strategy as well as be the face of the company.

Leading Food & Beverage Operation:

* Develop and implement overall operating strategy that is aligned with the Compass Community Living and client business strategy, disseminates the vision within the community so all team members understand expectations.
* Must have an entrepreneurial approach and take full ownership of driving desired outcomes as if the business owner and hold the on-site leadership team accountable for demonstrating desired service behaviors.
* Ability to quickly evaluate personnel, operations, and culinary situations and make appropriate recommendations to person(s) involved.
* Maintain a professional and positive demeanor with a high level of resilience during stressful periods, have an ability to adapt and problem solve when required.
* Perform daily walk-through to ensure full compliance with Department of Health regulations and Compass Group standards.
* Directs and conducts safety, sanitation, and maintenance programs.
* Ensures that regular, ongoing communication occurs in all areas of food and beverage by leading pre-meal briefings and staff meetings.
* Advise and update the executives, supervisors, co-workers, and subordinates on relevant information in a timely manner by telephone, in written form, e-mail, or in person.

Business and Financial Competence:

* Understanding market dynamics, enterprise level objectives and important aspects of Compass Community Living's business to accurately diagnose strengths and weaknesses, anticipate opportunities and risks, identify issues, and develop strategies and plans. Aligning individual and team actions to drive business results.
* Capability to recognize and understand P&L drivers for the purpose of analyzing and evaluating results, identifying opportunities, and put plans into action to deliver expected results.
* Develops overall budget and operates the account in accordance with the approved budget, while providing the client with the maximum value for the dollars spent.
* Coaches and supports team to optimally manage wages, food & beverage cost, and controllable expenses (e.g., restaurant supplies, uniforms, etc.)
* Reviews financial reports and statements to determine how the account is performing against budget.
* Works with team to resolve areas of concern and develops strategies to improve the department's financial performance.

Ensuring Exceptional Customer Service:

* Understand the client's business model to prioritize what is most important to their residents.
* Be visible within the community to build and maintain excellent relationships with residents, staff, and other departments within the community to be seen as a member of the client's management team.
* Review resident satisfaction results and other data to identify areas of improvement, share feedback with all team members to ensure resident and client expectations are met, and take appropriate corrective when needed to deliver desired outcomes.
* Improves service by communicating and assisting individuals to understand resident needs, providing mentorship, feedback, and individual coaching when needed.
* Stays aware of market trends and introduces new food and beverage products to meet or exceed resident expectations, generate increased revenue, and ensure client satisfaction.
* Empowers employees to provide excellent service that exceed resident and client satisfaction.

Team Building & Management:

* Regularly lead team member meetings.
* Create a positive work environment by serving as a role model to demonstrate appropriate behaviors, make each person feel important and motivated to deliver a best-in-class hospitality experience for our residents.
* Establishes goals including performance goals, budget goals, team goals, etc.
* Solicits employee feedback, applies an "open door" policy and reviews employee satisfaction results to identify and address employee problems or concerns.
* Identifies the developmental needs of others, coach, and mentor team members by providing feedback and training to achieve performance objectives and reach their fullest potential.
* Ability to cross-train abilities for all skills, promotes the professional growth and development of the entire team.
* Ability to find, train, and retain talent starting with behavioral based interviewing.
* Hires food & beverage leadership team members who demonstrate strong functional expertise, creativity, and entrepreneurial leadership to meet the business needs of the operation.
* Ensures employees are treated fairly and equitably.
* Empathetic leader while still being able to hold self and team members accountable.

Preferred Qualifications:

* B.S. Degree in Food Services Technology/Management or related field; or A.A. Degree plus four years of directly related experience preferred.
* Five to seven years of direct foodservice operational management experience with inventory and purchasing knowledge and control.
* Strong knowledge of food and catering trends with a focus on quality, production, sanitation, food cost controls, and presentation
* Previous P&L accountability or contract-managed service experience is desirable.
* Strong supervisory, leadership, management, and coaching skills
* Strong communication skills, both written and verbal
* Ability to communicate on various levels to include management, client, customer, and associate levels.
* Excellent financial, budgetary, accounting, and computational skills
* Proficient computer skills to include various computer programs, Microsoft Office programs, e-mail, and the Internet.
* ServSafe Certified

Associate Benefits:

* Medical
* Dental
* Vision
* Life Insurance/ AD
* Disability Insurance
* Retirement Plan
* Flexible Time Off
* Holiday Time Off (varies by site/state)
* Associate Shopping Program
* Health and Wellness Programs
* Discount Marketplace
* Identity Theft Protection
* Pet Insurance
* Commuter Benefits
* Employee Assistance Program
* Flexible Spending Accounts (FSAs)

Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act. We encourage applicants with a criminal history (and driving history) to apply.

Applications are accepted on an ongoing basis.

Morrison Living maintains a drug-free workplace.

Req ID: 1310080

Morrison Living

Caitlin Pham

[[req_classification]]

We have other current jobs related to this field that you can find below

  • Director of Dining Services Director of Dining

    3 weeks ago

    Phoenix, United States Compass Community Living Full time

    **Pay Grade**:16** **Salary: $95,000 - $105,000** **Other Forms of Compensation**: With people as our core and a deep commitment to exceptional hospitality, CCL Hospitality Group has a philosophy rooted in caring for the individuals who care for our guests. Our most significant competitive advantage is our team members. We constantly strive to strengthen...

  • Director of Dining Services

    4 weeks ago

    Phoenix, United States Morrison Living Full time

    **Salary**: **Other Forms of Compensation**: Driven by our passion in the pursuit of hospitality and culinary excellence, Morrison Living has built community through dining experiences for over a century. Embedded in our culture, we deliver exceptional service and aim to be the best part of someone’s day. The commitment of our team members to these core...

  • Director Dining Services

    2 weeks ago

    Phoenix, United States Chartwells K12 Full time

    **Job Summary**: Are you passionate about providing top-notch dining experiences and leading dynamic teams? Join us as the **Director of Dining Services** supporting our **K12 school district** located in the **Phoenix, AZ** area, where you'll play a pivotal role in leading all aspects of our Foodservice operations and delivering exceptional service to our...

  • Director Dining Services

    3 weeks ago

    Phoenix, United States Chartwells K12 Full time

    Chartwells K12 **Job Summary**: Are you ready to dive into the dynamic world of dining services management? This position is not just a job-it's an exhilarating opportunity for an enthusiastic individual to embark on a thrilling journey of skill development and career growth. Working under the direct supervision of an Area Director and benefiting from...

  • DIRECTOR DINING SERVICES

    1 month ago

    Phoenix, United States Compass Group USA Inc Full time

    Chartwells K12 Chartwells K12's goal is to make sure students leave the cafeteria happier and healthier than they came in, by serving food kids love to eat and creating custom dining programs. With more than 16,000 associates in 4,300 schools, ranging from large public institutions to small charter and private schools, Chartwells K12 is built on decades of...

  • DIRECTOR DINING SERVICES

    1 month ago

    Phoenix, United States Compass Group USA Inc Full time

    Chartwells K12 Chartwells K12's goal is to make sure students leave the cafeteria happier and healthier than they came in, by serving food kids love to eat and creating custom dining programs. With more than 16,000 associates in 4,300 schools, ranging from large public institutions to small charter and private schools, Chartwells K12 is built on decades of...

  • DIRECTOR DINING SERVICES

    3 weeks ago

    Phoenix, United States Compass Group USA Full time

    DIRECTOR DINING SERVICES - K12 BENCH - Phoenix, AZ metro areaClick Here to Apply OnlineJob Description Chartwells K12 Chartwells K12's goal is to make sure students leave the cafeteria happier and healthier than they came in, by serving food kids love to eat and creating custom dining programs. With more than 16,000 associates in 4,300 schools, ranging from...

  • Food Services Director

    1 month ago

    Phoenix, United States Five Star Quality Care, Inc. Full time

    Key Responsibilities The Opportunity We are looking for a Dining Service Director to join our team. The Dining Service Director has the responsibility for leading the dining service team members toward client satisfaction with food quality and meal service. The successful leader will be responsible for developing effective working relationships with...

  • Food Services Director

    4 weeks ago

    Phoenix, United States Five Star Senior Living Full time

    Key Responsibilities The Opportunity We are looking for a Dining Service Director to join our team. The Dining Service Director has the responsibility for leading the dining service team members toward client satisfaction with food quality and meal service. The successful leader will be responsible for developing effective working relationships with clients...

  • Sr Director Of dining services- Phoenix, AZ

    1 month ago

    Phoenix, United States Compass Group USA Inc Full time

    Morrison Healthcare Salary: $95k-$115k+, D.O.E. Other Forms of Compensation: Bonus eligible Morrison Healthcare is a leading national food and nutrition services company exclusively dedicated to serving more than 600 hospitals and healthcare systems. Morrison's hospital kitchens, restaurants, and cafés feature socially responsible practices and...

  • Food Services Director

    2 weeks ago

    Phoenix, Arizona, United States Five Star Senior Living Full time

    Key Responsibilities The Opportunity We are looking for a Dining Service Director to join our team. The Dining Service Director has the responsibility for leading the dining service team members toward client satisfaction with food quality and meal service. The successful leader will be responsible for developing effective working relationships with clients...

  • Assoc Dir, Dining Svcs Protem

    3 weeks ago

    Phoenix, United States Brookdale Corporate Full time

    Overview: **_ Voted by Newsweek in 2024 as one of America's Greatest Workplaces for Diversity_** **Make Lives Better Including Your Own.** If you want to work in an environment where you can become your best possible self, join us! You’ll earn more than a paycheck; you can find opportunities to grow your career through professional development, as well...

  • Dining Room Host

    2 weeks ago

    Phoenix, United States Clearwater Living Full time

    Overview: Are you passionate about serving seniors? Do you want to be part of team that strives to create experiences that celebrate our seniors? **Clearwater Living Mayo Blvd is a premier luxury senior living community in Phoenix, AZ and is looking for part-time and full-time Dining Room Hosts to join the team!** Clearwater Living associates enjoy great...

  • Dining Services Assistant

    6 days ago

    Phoenix, United States Shadow Mountain Memory Care Full time

    Job DescriptionJob DescriptionDescription:Are you looking to kickstart your career in the Senior Housing Industry. We are looking for someone with a positive and friendly attitude. A Dining Services Assistant with excellent teamwork, and a love for seniors! If you believe this, is you, we'd love to meet you!Empowering Lives, Inspiring Purpose: We...

  • Area Director of Service

    2 weeks ago

    Phoenix, United States Amenity Pool Services Full time

    **Assistant Director of Service - Job Description** **Job Summary**: The Assistant Director of Service is a dynamic hybrid role that combines on-site field responsibilities with operational management. This position involves a significant portion (70%) of fieldwork, focusing on quality control. Additionally, 30% of the role entails sales follow-ups,...

  • Dining Room Manager

    1 month ago

    Phoenix, United States Five Star Quality Care, Inc. Full time

    Key Responsibilities The Opportunity We are actively seeking to add a Dining Room Manager to our team. The Dining Room Manager will oversee, supervise, and manage the team members, activities, schedules, and maintenance of the Community dining facility. You will ensure proper food quality and oversee dining room cleanliness, set-up, and maintenance. The...

  • Associate Director

    3 weeks ago

    Phoenix, United States Catholic Community Services of Southern Arizona Inc Full time

    **Catholic Community Services of Southern Arizona, Inc**. (CCS) is thriving! For 90 years, **CCS **has focused its mission to strengthen families, support communities, provide compassionate services, and deliver excellence. Providing Help. Creating Hope. Serving All. **OVERVIEW** This position oversees Deaf Client Services in the Phoenix and Tucson areas...

  • Assistant Director of Service and Training

    1 week ago

    Phoenix, United States Amenity Pool Services Full time

    **Assistant Director of Service & Training - Job Description** **Job Summary**: The Assistant Director of Service is a dynamic hybrid role that combines on-site field responsibilities with operational management. This position involves a significant portion (70%) of fieldwork, focusing on quality control, hands-on service team training, and direct support...

  • Associate Director

    3 weeks ago

    Phoenix, United States Catholic Community Services of Southern Arizona Inc Full time

    Catholic Community Services of Southern Arizona, Inc. (CCS) is thriving! For 90 years, CCS has focused its mission to strengthen families, support communities, provide compassionate services, and deliver excellence. Providing Help. Creating Hope. Serving All. We credit our continued success to our valuable employees! If you want to make a difference, help...

  • Associate Director

    1 month ago

    Phoenix, United States Catholic Community Services of Southern Arizona Inc Full time

    Job DescriptionJob DescriptionCatholic Community Services of Southern Arizona, Inc. (CCS) is thriving! For 90 years, CCS has focused its mission to strengthen families, support communities, provide compassionate services, and deliver excellence. Providing Help. Creating Hope. Serving All. We credit our continued success to our valuable employees! If you want...